SIT50416 - Diploma in Hospitality Management

Course Details

Course Summary

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming. Commercial Cookery, Restaurant and Bar Specialisation The Commercial Cookery, Restaurant and Bar Specialisation, will give you skills and knowledge in Commercial Cookery and Restaurant service. As the course progresses you will develop a broad range of hospitality skills combined with managerial skills and industry knowledge and develop essential skills to manage and operate a hospitality establishment. These skills will make a well-rounded and multi-skilled employee because of your understanding of numerous roles across the hospitality sector. Restaurant and Bar Specialisation The Restaurant and Bar Specialisation will give you the edge on how to succeed in hospitality management, designed to improve your ability to lead and manage people. This specialisation is an opportunity to progress through the ranks by gaining greater levels of knowledge and experience in supervisory roles. This hands on course provides you the training and development you require for your future career. VET Student Loan Information VET S

VET Student Loan Information

VET Student Loans may be available for eligible students in approved Diploma level qualifications. The loan can be used towards Tuition Fees only and does not cover additional expenses such as textbooks, uniforms, equipment, travel, tools, and accommodation or general living expenses. Loan limits or caps may apply for some eligible courses and where a loan limit is reached for a course, students may be required to pay upfront for any remaining units.

For more information or to check your eligibility for a VET Student Loan, please visit our VET Student Loans webpage or contact us .

Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees
Full Fee $13636 (2018)
$14476 (2019)
Subsidised Full Fee $9436 (2018)
$10024 (2019)
Subsidised Concession Fee $8176 (2018)
$8680 (2019)
Fee for service per unit $517 (2019)
Fee for service (International) $14465 (2019)
Fee for service per unit (International) $516.6 (2019)
Subsidised full fee per unit $358 (2019)
Subsidised concession fee per unit $310 (2019)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire or Apply Online
Study Area
  • Hospitality and Beauty
Skill Area
  • Hospitality
AQF Level Level 5: Diploma

Admission Codes

International Students
CRICOS Codes
  • ROC - 090984J
  • MKC - 090984J

Entry Requirements

There are no entry requirements for this course.

Student Outcomes, Career Opportunities and Occupations

1. Students will receive a Result of Assessment within 21 days of completion of each unit/module or within 21 days of the ‘close of study’ date.
2. Students who successfully complete all required units/modules will receive their qualification and an Academic Statement itemising all units/modules successfully completed.
3. Following receipt of written advice from the student (or teacher) that the student does not intend to complete the full course, the student will be issued with a Statement of Attainment listing all units/modules successfully completed.

Possible job titles include a Banquet or Function Manager, Bar Manager, Cafe Manager, Chef De Cuisine, Chef Patisser, Club Manager, Executive Housekeeper, Front Office Manager, Kitchen Manager, Motel Manager, Restaurant Manager, Sous Chef, Unit Manager (Catering Operations).

Course Structures

In order to complete this course, you must:

  1. Complete 13 core units
  2. Complete 15 elective units
Please select a course structure from the options below:
Commercial Cookery, Restaurant and Bar Specialisation

12 months full-time or 18 months part-time

  • Mixed Mode
Core
SITXMGT002 Establish and conduct business relationships More Information
SITXCOM005 Manage conflict More Information
SITXCCS008 Develop and manage quality customer service practices More Information
SITXCCS007 Enhance customer service experiences More Information
BSBDIV501 Manage diversity in the workplace More Information
SITXMGT001 Monitor work operations More Information
SITXHRM003 Lead and manage people More Information
SITXHRM002 Roster staff More Information
SITXWHS003 Implement and monitor work health and safety practices More Information
SITXGLC001 Research and comply with regulatory requirements More Information
BSBMGT517 Manage operational plan More Information
SITXFIN004 Prepare and monitor budgets More Information
SITXFIN003 Manage finances within a budget More Information
Elective
SITHCCC001 Use food preparation equipment More Information
SITHKOP001 Clean kitchen premises and equipment More Information
SITXFSA001 Use hygienic practices for food safety More Information
SITHCCC007 Prepare stocks, sauces and soups More Information
SITHCCC006 Prepare appetisers and salads More Information
SITHCCC005 Prepare dishes using basic methods of cookery More Information
SITHCCC003 Prepare and present sandwiches More Information
SITHCCC008 Prepare vegetable, fruit, eggs and farinaceous dishes More Information
SITHGAM001 Provide responsible gambling services More Information
SITHFAB002 Provide responsible service of alcohol More Information
SITHIND004 Work effectively in hospitality service More Information
SITHFAB004 Prepare and serve non-alcoholic beverages More Information
SITHFAB005 Prepare and serve espresso coffee More Information
SITHFAB014 Provide table service of food and beverage More Information
SITHFAB010 Prepare and serve cocktails More Information

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 SITHKOP001 - Clean kitchen premises and equipment
1 SITHCCC001 - Use food preparation equipment
1 SITHCCC008 - Prepare vegetable, fruit, eggs and farinaceous dishes
1 SITHCCC003 - Prepare and present sandwiches
1 SITHCCC005 - Prepare dishes using basic methods of cookery
1 SITHCCC006 - Prepare appetisers and salads
1 SITHCCC007 - Prepare stocks, sauces and soups
1 SITXFSA001 - Use hygienic practices for food safety
2 SITHFAB002 - Provide responsible service of alcohol
2 SITHGAM001 - Provide responsible gambling services
3 SITHFAB005 - Prepare and serve espresso coffee
3 SITHFAB004 - Prepare and serve non-alcoholic beverages
3 SITHIND004 - Work effectively in hospitality service
4 SITXMGT002 - Establish and conduct business relationships
4 SITXCCS007 - Enhance customer service experiences
4 SITXCOM005 - Manage conflict
4 SITXCCS008 - Develop and manage quality customer service practices
5 SITHFAB014 - Provide table service of food and beverage
5 SITHFAB010 - Prepare and serve cocktails
6 SITXHRM002 - Roster staff
6 SITXHRM003 - Lead and manage people
6 SITXMGT001 - Monitor work operations
6 BSBDIV501 - Manage diversity in the workplace
7 BSBMGT517 - Manage operational plan
7 SITXGLC001 - Research and comply with regulatory requirements
7 SITXWHS003 - Implement and monitor work health and safety practices
8 SITXFIN003 - Manage finances within a budget
8 SITXFIN004 - Prepare and monitor budgets


Restaurant and Bar Specialisation

12 months full-time or 18 months part-time
  • Mixed Mode
Core
SITXCOM005 Manage conflict More Information
SITXMGT002 Establish and conduct business relationships More Information
SITXCCS008 Develop and manage quality customer service practices More Information
SITXCCS007 Enhance customer service experiences More Information
BSBDIV501 Manage diversity in the workplace More Information
SITXHRM002 Roster staff More Information
SITXHRM003 Lead and manage people More Information
SITXMGT001 Monitor work operations More Information
SITXGLC001 Research and comply with regulatory requirements More Information
BSBMGT517 Manage operational plan More Information
SITXWHS003 Implement and monitor work health and safety practices More Information
SITXFIN004 Prepare and monitor budgets More Information
SITXFIN003 Manage finances within a budget More Information
Elective
SITHFAB002 Provide responsible service of alcohol More Information
SITHIND002 Source and use information on the hospitality industry More Information
SITHGAM001 Provide responsible gambling services More Information
SITHFAB001 Clean and tidy bar areas More Information
SITXFSA001 Use hygienic practices for food safety More Information
SITHIND004 Work effectively in hospitality service More Information
SITHFAB005 Prepare and serve espresso coffee More Information
SITHFAB004 Prepare and serve non-alcoholic beverages More Information
SITHFAB003 Operate a bar More Information
SITHFAB010 Prepare and serve cocktails More Information
SITHFAB014 Provide table service of food and beverage More Information
SITXINV001 Receive and store stock More Information
SITXFIN001 Process financial transactions More Information
SITEEVT005 Plan in-house events or functions More Information
SITXFIN002 Interpret financial information More Information

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 SITHIND002 - Source and use information on the hospitality industry
1 SITHFAB002 - Provide responsible service of alcohol
1 SITHGAM001 - Provide responsible gambling services
2 SITHFAB003 - Operate a bar
2 SITHFAB004 - Prepare and serve non-alcoholic beverages
2 SITHFAB005 - Prepare and serve espresso coffee
2 SITHIND004 - Work effectively in hospitality service
2 SITXFSA001 - Use hygienic practices for food safety
2 SITHFAB001 - Clean and tidy bar areas
3 SITXMGT002 - Establish and conduct business relationships
3 SITXCOM005 - Manage conflict
3 SITXCCS008 - Develop and manage quality customer service practices
3 SITXCCS007 - Enhance customer service experiences
4 SITEEVT005 - Plan in-house events or functions
4 SITXFIN001 - Process financial transactions
4 SITHFAB010 - Prepare and serve cocktails
4 SITHFAB014 - Provide table service of food and beverage
4 SITXINV001 - Receive and store stock
5 BSBDIV501 - Manage diversity in the workplace
5 SITXMGT001 - Monitor work operations
5 SITXHRM003 - Lead and manage people
5 SITXHRM002 - Roster staff
6 SITXWHS003 - Implement and monitor work health and safety practices
6 BSBMGT517 - Manage operational plan
6 SITXGLC001 - Research and comply with regulatory requirements
7 SITXFIN004 - Prepare and monitor budgets
7 SITXFIN003 - Manage finances within a budget
7 SITXFIN002 - Interpret financial information


Course Assessment Information

Assessment Types
Written/Electronic Assessment
Practical Task
Third Party Verification
Project
RPL
Course Learning Outcomes
Where and when can I start?
The availabilities listed here are for 2019 and beyond.
Please view the more details information for any additional information related to the intakes

Domestic 2019 Availabilities

Commercial Cookery, Restaurant and Bar Specialisation

Mixed Mode
Mixed Mode for this course may refer to on-campus workshops or residential schools located at Mackay City.
Or it may refer to work placements which can be located anywhere. Please see the More Details section for more information.
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
Mixed Mode for this course may refer to on-campus workshops or residential schools located at Rockhampton City.
Or it may refer to work placements which can be located anywhere. Please see the More Details section for more information.
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
On-campus

Mackay City

February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time

Rockhampton City

February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time

Restaurant and Bar Specialisation

Mixed Mode
Mixed Mode for this course may refer to on-campus workshops or residential schools located at Mackay City.
Or it may refer to work placements which can be located anywhere. Please see the More Details section for more information.
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
Mixed Mode for this course may refer to on-campus workshops or residential schools located at Rockhampton City.
Or it may refer to work placements which can be located anywhere. Please see the More Details section for more information.
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
On-campus

Mackay City

February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time

Rockhampton City

February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time

International 2019 Availabilities

International Commercial Cookery, Restaurant and Bar Specialisation

On-campus

Mackay City

February: Full Time
March: Full Time
April: Full Time
May: Full Time
June: Full Time
July: Full Time
August: Full Time
September: Full Time
October: Full Time
November: Full Time

Rockhampton City

February: Full Time
March: Full Time
April: Full Time
May: Full Time
June: Full Time
July: Full Time
August: Full Time
September: Full Time
October: Full Time
November: Full Time

International Restaurant and Bar Specialistion

On-campus

Mackay City

February: Full Time
March: Full Time
April: Full Time
May: Full Time
June: Full Time
July: Full Time
August: Full Time
September: Full Time
October: Full Time
November: Full Time

Rockhampton City

February: Full Time
March: Full Time
April: Full Time
May: Full Time
June: Full Time
July: Full Time
August: Full Time
September: Full Time
October: Full Time
November: Full Time
For individual class days and times for each intake please check the TAFE Timetable located here
2018 Intakes
The availabilities listed here are for 2018.

On-campus

There are eleven course intakes, available monthly from February to December.
12 months full-time or 18 months part-time

This course is available to study on-campus at the following locations:

CQUniversity Mackay City

Classes commence from 29 January 2018 and will be held on Mondays, Tuesdays and Wednesdays from 9 am – 3 pm each day at the Fifth Floor Training Restaurant. 

CQUniversity Rockhampton City

Classes commence form 29 January 2018 and will be held on Mondays, Tuesdays, Wednesdays and Thursdays from 8.30 am – 3 pm at Willby’s Training Restaurant. 

Mixed Mode

There are eleven course intakes, available monthly from February to December.
12 months full-time or 18 months part-time
This course is available online with teaching support available through discussion forums, email and telephone. Online students require self-motivation and must have 4 - 6 hours per week available for study and placement.
For individual class days and times for each intake please check the TAFE Timetable located here
More Details

More Details

Resource Requirements

All students are required to wear a uniform for this course.

  • a Hospitality black polo shirt available from the CQUniversity Bookshop. 
  • Black skirt or pants (not jeans) must be worn on restaurant operation days 
  • Black enclosed dress shoes are mandatory when working in the restaurant. 
  • Covered footwear is required on campus at all times.

Rockhampton students are required to purchase a 'Willby's Training Restaurant' polo shirt from the CQU Bookshop phone 07 4930 9421 on North Side Campus.


Mackay City students are required to purchase a black “Hospitality Polo” from the Mackay CQ University Bookshop. The teachers will supply students with a sizing chart on the first day of class. 


Practical Placement Information

SITHIND004 Work effectively in hospitality service requires evidence of a minimum of 36 service periods (shifts). The services can be completed at the CQUniversity Training Restaurants at Mackay City campus and/or Rockhampton City campus, in a food and beverage establishment that students may already work at, or at one of the one off functions that meet the Assessment Guidelines of this unit.


Each service period or shift is to be recorded in a log book, clearly numbered and dated on at least 36 occasions. Students will receive the logbook after the first restaurant service.


VET Student Loan Information
VET Student Loans may be available for eligible students in approved Diploma level qualifications. The loan can be used towards Tuition Fees only and does not cover additional expenses such as textbooks, uniforms, equipment, travel, tools, and accommodation or general living expenses. Loan limits or caps may apply for some eligible courses and where a loan limit is reached for a course, students may be required to pay upfront for any remaining units. 

For more information or to check your eligibility for a VET Student Loan, please visit our VET Student Loans webpage or contact us.