Overview
This unit offers the foundational communication skills, expectations, and ethical considerations that shape the role of Information and Communications Technology (ICT) professionals, also called digital professionals. Through hands-on activities, you will learn to communicate professionally, both in written and verbal forms, fostering clear and persuasive communication. The unit delves into strategies for effective interpersonal communication within team settings, promoting collaborative teamwork and conflict resolution. It equips you to develop and deliver effective oral presentations underpinned by critical thinking. In addition, this unit strongly emphasises ethics and codes of conduct in the ICT profession. You will apply ethical principles to real-world ICT scenarios, demonstrating ethical, legal, and societal decision-making competencies. Through a blend of theory and practical in-class activities, you will be well-prepared to navigate the multifaceted landscape of ICT professionalism.
Details
Pre-requisites or Co-requisites
Anti-requisite: COIT20233 Professional Skills for Information and Communication Technology.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 3 - 2027
Attendance Requirements
All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Academic Progression Policy and Procedure
- Student Refund and Credit Balance Policy and Procedure
- Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Unit Coordinator's Reflection
Students often face uncertainty regarding the appropriate and ethical use of generative artificial intelligence (GenAI) in assessments, particularly in understanding acceptable levels of GenAI assistance, maintaining academic integrity, and ensuring that submitted work reflects their own knowledge, skills and critical thinking.
Introduce an in-class activity or assessment component that encourages students to critically reflect on the responsible use of GenAI in assessments, including acceptable AI assistance, academic integrity and independent thinking.
Feedback from Unit Coordinator's Reflection
More opportunities to apply ethical theories to practical scenarios, particularly when navigating complex ethical dilemmas, would enhance understanding and ethical decision-making skills.
Introduce more scenario-based tutorial activities involving contemporary ethical dilemmas, encouraging students to apply relevant theories, consider alternative perspectives and justify their decisions.
Feedback from Student Evaluation Feedback
Students appreciated the clear explanations, supportive teaching approach and practical examples that helped them understand unit concepts and their relevance to professional practice.
Continue using clear explanations, practical examples and interactive teaching approaches to maintain student engagement and support effective learning.