CQUniversity Unit Profile
OCHS12019 Human Factors
Human Factors
All details in this unit profile for OCHS12019 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.
General Information

Overview

This unit introduces you to the discipline of human factors and how a knowledge of human strengths and limitations, both cognitive and physical, can lead to better safety outcomes. This unit addresses end-user design issues and human variability in occupational contexts. You will explore human factors principles and learn to assess human interaction concerns using a variety of human factors methods. You will also develop skills to make human factors design recommendations to enhance human performance.

Details

Career Level: Undergraduate
Unit Level: Level 2
Credit Points: 6
Student Contribution Band: 8
Fraction of Full-Time Student Load: 0.125

Pre-requisites or Co-requisites

Pre-requisite study of 24 credit points.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Offerings For Term 2 - 2022

Online

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Class and Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Bundaberg, Cairns, Emerald, Gladstone, Mackay, Rockhampton, Townsville
Adelaide, Brisbane, Melbourne, Perth, Sydney

Assessment Overview

1. Portfolio
Weighting: 25%
2. Written Assessment
Weighting: 25%
3. Group Work
Weighting: 50%

Assessment Grading

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.

Previous Student Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback from Student Unit & Teaching Evaluation survey

Feedback

Students appreciate the structure of this unit where lectures are pre-recorded and practical skills are developed in online tutorials.

Recommendation

Continue to structure this unit in the same way.

Feedback from Student Unit & Teaching Evaluation survey

Feedback

Students find the authentic assessments interesting and easy to transfer to work situations.

Recommendation

Continue to provide authentic and practical assessments.

Unit Learning Outcomes
On successful completion of this unit, you will be able to:
  1. Apply knowledge of the discipline of human factors including physical, cognitive and organisational ergonomics in a variety of contexts
  2. Analyse work systems and equipment design in accordance with user needs, capabilities and limitations
  3. Demonstrate the use of human factors assessment tools for addressing human interaction problems within various occupational contexts
  4. Develop teamwork and project management skills through the application of human factors assessment and problem solving.
Alignment of Learning Outcomes, Assessment and Graduate Attributes
N/A Level
Introductory Level
Intermediate Level
Graduate Level
Professional Level
Advanced Level

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4
1 - Portfolio - 25%
2 - Written Assessment - 25%
3 - Group Work - 50%

Alignment of Graduate Attributes to Learning Outcomes

Graduate Attributes Learning Outcomes
1 2 3 4
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
5 - Team Work
6 - Information Technology Competence
7 - Cross Cultural Competence
8 - Ethical practice
9 - Social Innovation
10 - Aboriginal and Torres Strait Islander Cultures

Alignment of Assessment Tasks to Graduate Attributes

Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9 10
1 - Portfolio - 25%
2 - Written Assessment - 25%
3 - Group Work - 50%
Textbooks and Resources

Textbooks

Prescribed

Introduction to Human Factors

Edition: First (2017)
Authors: Stone, Nancy J., Chaparro, Alex, Keebler, Joseph R., Chaparro, Barbara S., and Mcconnell, Daniel S
CRC Press
ISBN: 9781315153704
Binding: eBook
Supplementary

Introduction to Human Factors and Ergonomics

Edition: Fourth (2017)
Authors: Bridger, Robert
CRC Press
ISBN: 9781498796118
Binding: eBook

Additional Textbook Information

Unless preferred, there is no need to purchase the textbooks. Both textbooks are freely available from the CQUni Library (online) and will be accessible from the eReading List in the Moodle site.

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
Referencing Style

All submissions for this unit must use the referencing style: Harvard (author-date)

For further information, see the Assessment Tasks.

Teaching Contacts
Elise Crawford Unit Coordinator
e.crawford@cqu.edu.au
Schedule
Week 1 Begin Date: 11 Jul 2022

Module/Topic

Introduction to Human Factors

Chapter

Chapter 1: Introduction to Human Factors (Bridger 2018)

Events and Submissions/Topic

  • Do the Belbin Team Role Quiz
  • Introduce yourself in the Arrivals Lounge and
  • Complete the Teamwork Role Selection query (?)
Week 2 Begin Date: 18 Jul 2022

Module/Topic

Human Factors Research

Chapter

Chapter 2: Research methods (Stone et al. 2017)

Events and Submissions/Topic

  • Start forming teams of four (based on the Team Role Section query (?) located in the Assessment forum in Moodle.

Assessment 1 Tip: Google Scholar and the CQUni Library Databases are useful for findings scholarly articles.

Week 3 Begin Date: 25 Jul 2022

Module/Topic

Physical Ergonomics: Work physiology

Chapter

Chapter 7: Work capacity, stress, fatigue, and recovery (Bridger 2018)

Events and Submissions/Topic

  • Form team in the Team Selection list (?) located in the Assessment forum in Moodle.

Assessment 1 Tip: Use the current Harvard Reference Style Guide located in the Unit Profile.


Human Factors Portfolio Due: Week 3 Friday (29 July 2022) 11:59 pm AEST
Week 4 Begin Date: 01 Aug 2022

Module/Topic

Physical Ergonomics: The body as a mechanical system    

Chapter

Chapter 2: The body as a mechanical system (Bridger 2018)

Chapter 3: Anthropometry (Bridger 2018)

Events and Submissions/Topic

Assessment 3 Tip: If you are not yet in a team by Friday night you will be placed in a team.

Week 5 Begin Date: 08 Aug 2022

Module/Topic

Cognitive Ergonomics: Senses, perception, attention, and memory

Chapter

Chapter 10: Visual environment (Bridger 2018)

Chapter 6: Attention, memory and multitasking (Stone et al. 2017)


Events and Submissions/Topic

Assessment 2 Tip: Watch the tutorial on Human Factors principles for poster design.


MSD Risk Poster Due: Week 5 Friday (12 Aug 2022) 11:59 pm AEST
Vacation Week Begin Date: 15 Aug 2022

Module/Topic

Chapter

Events and Submissions/Topic

Assessment 3 Tip: Keep an eye out for usability problems for the final assignment.

Assessment Tip: Use the Peer Review Centre to get feedback on parts of your assessment pieces. You can learn a lot by reviewing each other's work.

Week 6 Begin Date: 22 Aug 2022

Module/Topic

Human Factors in Design

Chapter

Chapter 5: Methods of Evaluation (Stone et al. 2017)

Events and Submissions/Topic

Assessment 3 Tip: Decide on the Human-Machine Interaction problem (usability issues) for Assessment 3.

Team Contract Due: Week 6 Friday (26 Aug. 2022) 11:59 pm AEST

Week 7 Begin Date: 29 Aug 2022

Module/Topic

Cognitive Ergonomics: Displays, Workload, Usability

Chapter

Chapter 12: The mind at work (Bridger 2018)

Chapter 13: Displays and controls (Bridger 2018)


Events and Submissions/Topic

Assessment 3 Tip: Conduct preliminary analysis to understand the needs, limitations and capabilities of your user population.

Assessment 3 Tip: For best results, reflect regularly on the design project and team performance.

Week 8 Begin Date: 05 Sep 2022

Module/Topic

Organisational Ergonomics: Environment (physical & psychosocial)

Chapter

Chapter 10: Environmental Design (Stone et al. 2017)

Events and Submissions/Topic

Assessment 3 Tip: Conduct secondary analysis to define the problem.

Week 9 Begin Date: 12 Sep 2022

Module/Topic

Organisational Ergonomics: Human Error & Fatigue

Chapter

Chapter 11: Human Error (Stone et al. 2017)

Events and Submissions/Topic

Assessment 3 Tip: Systematically evaluate redesign options and finalise the proposal.

Week 10 Begin Date: 19 Sep 2022

Module/Topic

Organisational Ergonomics: Selection & training

Chapter

Events and Submissions/Topic

Assessment 3 Tip: Upload the proposal and 'save' (not submit) to check the TurnitIn score. Adjust as necessary.

Week 11 Begin Date: 26 Sep 2022

Module/Topic

Human Factors Analytical Tools (Safety & Investigations)

Chapter

Chapter 15: HFE in Accident Investigation and Safety Management (Bridger 2018)

Events and Submissions/Topic

Assessment 3 Tip: Each team member should read through the proposal to ensure it flows well and is compelling. Imagine an entrepreneur is looking to fund your project.

Team Concept Proposal Due: Week 11 Friday (30 Sep. 2022) 11:59 pm AEST

Week 12 Begin Date: 03 Oct 2022

Module/Topic

Future Trends in Human Factors

Chapter

Chapter 12: Future Trends (Stone et al. 2017)

Events and Submissions/Topic

Self & Peer Assessment Due: Week 12 Friday (7 Oct. 2022) 11:59 pm AEST.


Design Project & Reflections Due: Week 12 Friday (7 Oct 2022) 11:59 pm AEST
Review/Exam Week Begin Date: 10 Oct 2022

Module/Topic

Chapter

Events and Submissions/Topic

Exam Week Begin Date: 17 Oct 2022

Module/Topic

Chapter

Events and Submissions/Topic

Assessment Tasks

1 Portfolio

Assessment Title
Human Factors Portfolio

Task Description

Purpose

The purpose of this portfolio is to give you an opportunity to build underpinning skills that will support subsequent assessment work. These skills include communication (verbal and visual), information literacy (academic writing, research and referencing), collaboration, critical thinking, teamwork, and IT competence.

Instructions

There are two tasks that must be completed in Moodle and then submitted for assessment as a single document in the form of a portfolio. The two tasks are as follows:

Task One: Personal team role strengths

1. Undertake the Team Role Quiz (based on Belbin) provided on Moodle.

2. Go to the Your Team Role Strengths - ? in the Assessment Block and indicate:

  • As per the test, indicate your team role strengths by selecting the relevant three broad personality categories (social, action or thinker). See Belbin Team Role Handouts for guidance.
  • Also indicate whether you identify with any of the other attributes (i.e. English not my first language, Live in WA or Overseas, Travel a lot, and Other challenge). These attributes can offer greater challenges to teamwork, and hence worthy of acknowledgement. The results of this query (?) will help you form teams strategically for Assessment Item 3.
  • For submission, provide a brief description of your team role strengths, based on the Belbin Team Role Descriptions

Task Two: Review and discuss Human Factors research

You are required to 1) review one research article that no-one else has reviewed for one of the three main domain areas of Human Factors, i.e. physical, cognitive, and organisational; 2) reply to another student's review in the other two domain forums. A forum for each of these domains is set up in the assessment block for your convenience. It is recommended that you develop your review off-line before posting it in the associated forum. When you are ready to post your review, go to the relevant domain forum: start a new topic, add your review, and provide the citation of the article in the topic header: e.g. (Smith 2022). This will make it easier for other students to know which articles have been reviewed. In 150 words or less, your post should include:

  • The research article review (study aim, study participants, methods, results and conclusions)
  • A complete reference and publication number (at the end of the review)
  • Attach or link to the article 

In the other two forums, reply to another student's review and discuss the topic at hand in a meaningful way in under 100 words. To be meaningful, the discussion needs to extend the topic. You can do this in several ways, such as:

  • extending the topic by referring to another source
  • illustrating a point with an example

Ensure you have a contribution in each of the three domain forums (1 Review + 2 Reply posts).

NOTE: all reviewed articles must be published research in a peer-reviewed journal. Therefore, do not review theoretical discussions, chapters, books, white papers, conference papers, workbooks, handbooks, and the like. However, these items are acceptable in a reply post where appropriate.


Assessment Due Date

Week 3 Friday (29 July 2022) 11:59 pm AEST


Return Date to Students

Week 5 Friday (12 Aug 2022)


Weighting
25%

Assessment Criteria

Out of a possible score of 25, the marks awarded for the Human Factors Portfolio are as follows:

  • A brief description of your team role strengths (5 marks)
  • Human Factors research posts: Review - 10 marks, Reply One - 5 marks, Reply Two - 5 marks (20 marks)


Referencing Style

Submission
Online

Submission Instructions
The portfolio is to be presented as one document and include: 1) Your team role strengths, and 2) Research Posts. Please use one of the following formats: doc, docx, pdf.

Learning Outcomes Assessed
  • Develop teamwork and project management skills through the application of human factors assessment and problem solving.


Graduate Attributes
  • Communication
  • Problem Solving
  • Critical Thinking
  • Information Literacy
  • Information Technology Competence
  • Ethical practice
  • Social Innovation

2 Written Assessment

Assessment Title
MSD Risk Poster

Task Description

Purpose

An important skill of OHS professionals is to identify work tasks that present Musculoskeletal Disorder (MSD) risks. This assignment is about developing your understanding of the principles of assessment for physical human-task interactions while at work.

Instructions

You are required to identify a manual handling task at work (or one at home that can be applied to a working environment) that involves a static two-handed lift. That is a task that involves lifting an object from A to B without stepping.

You are required to use three human factors analytical tools (HFATs), namely: 1) Hierarchical Task Analysis, 2) Revised NIOSH Lifting Equation and 3) Rapid Entire Body Assessment.

From the findings of your study you are to offer redesign recommendations to reduce the MSD risk. Your work is to be presented in scientific poster abstract format. The poster is to be suitable for display at a conference to inform delegates of the physical task you have assessed. Your poster should contain the following:

  • Introduction (the MSD concern),
  • Background (context of work, details of worker),
  • Methods (task, worker, analytical tools (materials), analysis process), 
  • Analysis (visual representation of the three tools used),
  • Results: the risk factors found,
  • Discussion: implications for worker, organisation, other,
  • Recommendations: redesign of task,
  • References: list of scholarly articles, and
  • Title and analyst contact details.


Assessment Due Date

Week 5 Friday (12 Aug 2022) 11:59 pm AEST


Return Date to Students

Vacation Week Friday (19 Aug 2022)


Weighting
25%

Assessment Criteria

Out of a possible 100 marks, the MSD Poster will be assessed on the following:
  • Introduction 10 marks
  • Background 10 marks
  • Methods 10 marks
  • Analysis 20 marks
  • Results 10 marks
  • Discussion 10 marks
  • Recommendations 10 marks
  • References 10 marks
  • Poster design 10 marks


Referencing Style

Submission
Online

Submission Instructions
Please use the poster template provided in Moodle to populate and submit your poster. Submit in ppt, pptx, or pdf formats only.

Learning Outcomes Assessed
  • Apply knowledge of the discipline of human factors including physical, cognitive and organisational ergonomics in a variety of contexts
  • Analyse work systems and equipment design in accordance with user needs, capabilities and limitations
  • Demonstrate the use of human factors assessment tools for addressing human interaction problems within various occupational contexts


Graduate Attributes
  • Communication
  • Problem Solving
  • Critical Thinking
  • Information Literacy
  • Social Innovation

3 Group Work

Assessment Title
Design Project & Reflections

Task Description

Purpose

This project has three main objectives: 1) to develop teamwork and project management skills, 2) to develop systems thinking, design thinking and user-centred design skills, and 3) to develop reflective practice.

Instructions

You are required to submit the following items:

  1. Team Contract
  2. Team Concept Proposal
  3. Individual Reflective Essay
  4. Self & Peer Assessment

Team Contract (20 marks)

As a team, you are to develop a team contract to establish lines of communication and rules of process. A template will be provided on Moodle for you to use as well as instructions for forming teams. In 800 words, the contract should contain:

  • Team profile and contingencies
  • Communication plan
  • Schedule of milestones
  • Rules of process including an issues resolution plan

The use of tables and flowcharts are encouraged. All team members are to agree and sign the contract prior to submission.

Team Concept Proposal (50 marks)

As a team, your task is to find a usability problem with a machine, more specifically a human-machine interaction problem. You are to take a user-centred approach to assess and resolve the problems found. To assess the problem, you will use various human factors analytical tools. Based on findings and knowledge of human needs, capabilities and limitations, your team is to propose redesign changes to improve use of the problematic product. In 3000 words, the proposal should include:

  • Title page
  • A before and after visual executive summary
  • Table of contents
  • Introduction
    • User population
    • Description of chosen machine
  • Methods
  • Results and discussion
  • Problem definition
  • An evaluation of redesign options
  • Justification and details of chosen concept
  • References
  • Appendices

The proposal should be presented in CQUni Harvard Style:

  • Single document
  • 1.5 line spacing
  • Numbered sections

It is up to the individual team members to negotiate how the final proposal will be written. It is highly recommended to have one-person curate (put together) the final document. After which, all team members should review the entire document to ensure it flows well and is persuasive to a prospective entrepreneur. Unless there are exceptional circumstances, all team members will receive the same grade for team submissions.

Individual Reflection Essay (20 marks)

Teamwork is a microcosmos of the real world, where several transferable (life) skills will be utilised and developed to achieve a successful end product. During teamwork, you will face challenges and their resolution is where the most valuable lessons are learned. Your task is to reflect on one of these challenges and in 500 words write a short essay on the lessons learned and skills gained (or further developed) from this experience, with reference to the literature. The approach you take is up to you, though the STAR approach is one way you might structure your essay (Situation, Thoughts, Action, Results).

Self & Peer Assessment Survey (10 marks)

You are to complete a short Self & Peer Assessment to rate the teamwork process performance of yourself and your team members. This survey can be accessed from the Assessment folder in Moodle.


Assessment Due Date

Week 12 Friday (7 Oct 2022) 11:59 pm AEST


Return Date to Students

Exam Week Friday (21 Oct 2022)


Weighting
50%

Assessment Criteria

Marks awarded include a team grade (50 marks) and an individual grade (50 marks)

Team Contract (20 marks)

  • Team profile - 5 marks
  • Communications plan - 5 marks
  • Schedule of milestones - 5 marks
  • Rules of process, contingencies and an issues resolution plan - 5 marks

Team Concept Proposal (50 marks)

  • Introduction, user group, chosen problematic machine - 5 marks
  • Identifies human needs, capabilities and limitations that impact successful interaction with the chosen machine - 10 marks
  • Analyses the human-machine interaction problem including the environment of use - 10 marks
  • Develops a suitable problem definition statement and success criteria - 5 marks
  • Systematically evaluates potential concept solutions - 5 marks
  • Creatively develops a design concept that meets the problem definition from a human perspective - 10 marks
  • Format is consistent with a professional design proposal in CQUni Harvard Referencing Style - 5 marks

Individual Reflective Essay (20 marks)

  • Demonstrates the ability to critically reflect meaningfully on lessons learned and skills gained during teamwork – 10 marks
  • The essay is supported with with reference to sources appropriately acknowledged, and grammatically correct – 10 marks

Self & Peer Assessment Survey (10 marks)

  • Demonstrates an ability to be an effective team player (Communication, Reliability, Collaboration, Quality of work, and Supportiveness) – 10 marks


Referencing Style

Submission
Online

Submission Instructions
The Team Contract and Concept Proposal are submitted by one team member. The Individual Reflective Essay and Self & Peer Assessment is submitted by each student. The Team Contract is due Friday of Week 6; The Team Concept Proposal is due Friday of Week 11; The Individual Reflective Essay and Self & Peer Assessment are due Week 12.

Learning Outcomes Assessed
  • Apply knowledge of the discipline of human factors including physical, cognitive and organisational ergonomics in a variety of contexts
  • Analyse work systems and equipment design in accordance with user needs, capabilities and limitations
  • Demonstrate the use of human factors assessment tools for addressing human interaction problems within various occupational contexts
  • Develop teamwork and project management skills through the application of human factors assessment and problem solving.


Graduate Attributes
  • Communication
  • Problem Solving
  • Critical Thinking
  • Information Literacy
  • Team Work
  • Information Technology Competence
  • Cross Cultural Competence
  • Ethical practice
  • Social Innovation

Academic Integrity Statement

As a CQUniversity student you are expected to act honestly in all aspects of your academic work.

Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.

When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.

Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.

As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.

What is a breach of academic integrity?

A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.

Why is academic integrity important?

A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.

Where can I get assistance?

For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.

What can you do to act with integrity?