Overview
This unit will introduce you to social work and human services in Australia and a changing context for human services within the information society. You will develop an understanding of the history and cultural context of social work and welfare work within the Australian welfare state and how services are currently organised and delivered. You should be able to conceptualise social justice, inequality and marginalisation and their relevance to professional practice in social work and welfare work. You will understand the nature and goals of social work and human services as helping professions within this context, what characterises these professions and their fields and methods of practice. Particular emphasis will be placed on how access to information and the skills required to use information effectively can be an important dimension in addressing disadvantage, oppressive power and exclusion in the post industrial society. You are required to attend compulsory residential school or compulsory weekly on-campus tutorials in order to achieve specific learning outcomes of the unit.
Details
Pre-requisites or Co-requisites
There are no requisites for this unit.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 1 - 2018
Attendance Requirements
All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Residential Schools
This unit has a Compulsory Residential School for distance mode students and the details are:
Click here to see your Residential School Timetable.
Recommended Student Time Commitment
Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure – International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback – Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Student emails and 'Have your say'
There were some students who felt that the requirements for assessment were unclear. There was also a suggestion that it would be beneficial to receive feedback earlier in the term.
There have been changes made to the assessment items. The weighting of some assessments has changed and the first written assessment will be three online posts rather than an essay.
- Describe contemporary human services in Australia, their historical origins and how they are currently organised and delivered
- Demonstrate an understanding of the concepts of social justice and inequality in Australia and their relevance to professional social work and human services
- Explain the characteristics and goals of social work and welfare work as helping professions within the context of social justice and inequality
- Articulate the key values, ethics, principles and models of practice that characterise social and welfare work
- Demonstrate an understanding of reflective practice.
- Demonstrate knowledge of referencing formats for the AGPS Harvard system.
Alignment of Assessment Tasks to Learning Outcomes
| Assessment Tasks | Learning Outcomes | |||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | |
| 1 - Online Quiz(zes) - 10% | ||||||
| 2 - Online discussion forum - 10% | ||||||
| 3 - Online discussion forum - 15% | ||||||
| 4 - Online discussion forum - 25% | ||||||
| 5 - Written Assessment - 40% | ||||||
| 6 - On-campus Activity - 0% | ||||||
Alignment of Graduate Attributes to Learning Outcomes
| Graduate Attributes | Learning Outcomes | |||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | |
| 1 - Communication | ||||||
| 2 - Problem Solving | ||||||
| 3 - Critical Thinking | ||||||
| 4 - Information Literacy | ||||||
| 5 - Team Work | ||||||
| 6 - Information Technology Competence | ||||||
| 7 - Cross Cultural Competence | ||||||
| 8 - Ethical practice | ||||||
| 9 - Social Innovation | ||||||
| 10 - Aboriginal and Torres Strait Islander Cultures | ||||||
Alignment of Assessment Tasks to Graduate Attributes
| Assessment Tasks | Graduate Attributes | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |
| 1 - Online Quiz(zes) - 10% | ||||||||||
| 2 - Online discussion forum - 10% | ||||||||||
| 3 - Online discussion forum - 15% | ||||||||||
| 4 - Online discussion forum - 25% | ||||||||||
| 5 - Written Assessment - 40% | ||||||||||
| 6 - On-campus Activity - 0% | ||||||||||
Textbooks
The Road to Social Work and Human Service Practice : with Student Resource Access 12 Months
Edition: 5th edn (2017)
Authors: Chenoweth, L. & McAuliffe, D
Cengage Learning
Melbourne Melbourne , Victoria , Australia
ISBN: 9780170380072
Binding: Paperback
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
All submissions for this unit must use the referencing style: Harvard (author-date)
For further information, see the Assessment Tasks.
d.taylor@cqu.edu.au
Module/Topic
Expectations for this unit of study
Chapter
Click on 'Expectations for this unit'
Events and Submissions/Topic
Confirm your attendance at the residential in Noosa or Geraldton OR at weekly tutorials in Rockhampton or Bundaberg (via moodle)
Module/Topic
An introduction to social work and human services
Chapter
Click on 'An introduction to social work'
Events and Submissions/Topic
Module/Topic
Social Workers - Leaders of human service delivery through time
Chapter
Click on 'Leaders of human service delivery'
Events and Submissions/Topic
Module/Topic
The skills needed for contemporary human service delivery
Chapter
Click on 'The skills needed'
Events and Submissions/Topic
Module/Topic
The values for contemporary human service delivery and management
Chapter
Click on 'The values needed'
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
The social organisation of Australian society
Chapter
Click on 'Australian society'
Events and Submissions/Topic
Module/Topic
The analysis of inequality in Australia
Chapter
Click on 'Inequality in Austalia'
Events and Submissions/Topic
Module/Topic
The personal impacts of inequality
Chapter
Click on 'The personal impacts'
Events and Submissions/Topic
Module/Topic
Reflective and reflexive practice
Chapter
Reflective and reflexive practice
Events and Submissions/Topic
Module/Topic
The evaluation of contemporary human service delivery and management
Chapter
Click on 'Service evaluation'
Events and Submissions/Topic
Module/Topic
Self-care
Chapter
Click on 'self care'
Events and Submissions/Topic
Module/Topic
Review week
Chapter
Review week
Events and Submissions/Topic
On campus Activity Due: Week 12 Friday (1 June 2018) 5:00 pm AEST
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
All students are required to attend compulsory on-campus sessions. This will either be at a residential in Noosa or Geraldton OR weekly tutorials in Rockhampton or Bundaberg. This is a requirement of accreditation with the Australian Association of Social Workers (AASW) and is non-negotiable.
1 Online discussion forum
For this first assessment, you are asked to think about two (2) organisations you may like to work at and provide a brief overview of these organisations and the work provided by the social/human service workers in these organisations.
The online forum is designed as a 'Q & A' forum so you will not see other responses until you submit your own. Your posts will be available for all students to read so please refrain from posting information of a personal nature.
Week 3 Monday (19 Mar 2018) 11:45 pm AEST
Week 4 Friday (30 Mar 2018)
| HD 85-100 | D75-84 | C65-74 | P50-64 | F0-49 | |
| List and describe two (2) organisations that you may be interested in working with in the future | Advanced understanding demonstrated | Very good understanding demonstrated | Good understanding demonstrated | Adequate or basic understanding demonstrated | Inadequate or inappropriate understanding demonstrated |
| On task submission according to the brief supplied in the unit profile | Excellent application | Very good application | Good application | Adequate or basic application | Inadequate of inappropriate application |
| Standard of written communication, grammar, punctuation and spelling (Australian English only) and referencing (Harvard) | Excellent application | Very good application | Good application | Adequate or basic application | Inadequate of inappropriate application |
- Describe contemporary human services in Australia, their historical origins and how they are currently organised and delivered
- Articulate the key values, ethics, principles and models of practice that characterise social and welfare work
- Demonstrate knowledge of referencing formats for the AGPS Harvard system.
- Communication
- Information Literacy
- Ethical practice
2 Online Quiz(zes)
You will have one hour to complete ten questions. The quiz will close automatically one hour after you begin. Ten questions will be shuffled from a larger data bank so while each participant will receive different sources of information or knowledge all will be required to complete the same tasks. Moodle will match your responses with the correct Harvard (author-date) format. Each question will be worth 1% of marks toward your final grade.
1
Other
Week 4 Monday (26 Mar 2018) 11:45 pm AEST
Week 4 Monday (26 Mar 2018)
You will receive 1 mark (1% of your total grade) for every correct answer.
- Demonstrate knowledge of referencing formats for the AGPS Harvard system.
- Communication
- Critical Thinking
- Information Literacy
- Information Technology Competence
3 Online discussion forum
You will need to provide academic literature to support your post.
Week 7 Monday (23 Apr 2018) 11:45 pm AEST
Week 8 Friday (4 May 2018)
| HD 85-100 | D75-84 | C 65-74 | P 50-64 | F0-49 | |
| List, describe and discuss the values that inform the profession of social work | Advanced understanding demonstrated | Very good understanding demonstrated | Good understanding demonstrated | Adequate or basic understanding demonstrated | Inadequate or inappropriate understanding demonstrated |
| List, describe and discuss the ethical foundations of the profession of social work | Advanced understanding demonstrated | Very good understanding demonstrated | Good understanding demonstrated | Adequate or basic understanding | Inadequate or inappropriate understanding demonstrated |
| On task submission according to the brief supplied in the unit profile | Excellent application | Very good application | Good application | Adequate or basic application | Inadequate of inappropriate application |
| Standard of written communication, grammar, punctuation and spelling (Australian English only) | Excellent application | Very good application | Good application | Adequate or basic application | Inadequate of inappropriate application |
| Adherence to Harvard referencing | Excellent, accurate and comprehensive referencing | Very good, accurate and comprehensive referencing | Good, accurate and comprehensive referencing | Adequate or basic referencing | Inadequate or inappropriate referencing |
| Breadth and quality of independent research | Excellent research | Very good research | Good research | Adequate research | Inadequate or inappropriate research |
- Demonstrate an understanding of the concepts of social justice and inequality in Australia and their relevance to professional social work and human services
- Demonstrate knowledge of referencing formats for the AGPS Harvard system.
- Communication
4 Online discussion forum
In Assessment 3, you were asked to list and describe the key values of social work and the ethical foundations of the profession. For this online post, you are asked to look further at the profession and your beginning views of social work. You are asked to provide an online post that provides a description of the core knowledge that informs social work practice (for example, social justice, inequality) and the generic skills needed for competent social work practice. You will also need to provide a reflection about your ‘fit’ in the profession.
Your post will need to be informed by academic literature provided on Moodle and though independent research.
Word count: 800 words (excluding references and appendices)
Week 10 Monday (14 May 2018) 11:45 pm AEST
Week 11 Friday (25 May 2018)
| HD 85-100 | D 75-84 | C 65-74 | P 50-64 | F 0-49 | |
| List, describe and discuss the core knowledge that informs the profession of social work | Advanced understanding demonstrated | Very good understanding demonstrated | Good understanding demonstrated | Adequate or basic understanding demonstrated | Inadequate or inappropriate understanding demonstrated |
| List, describe and discuss the generic skills needed for competent social work practice | Advanced understanding demonstrated | Very good understanding demonstrated | Good understanding demonstrated | Adequate or basic understanding demonstrated | Inadequate or inappropriate understanding demonstrated |
| Reflection about your ‘fit’ in the profession | Advanced understanding demonstrated | Very good understanding demonstrated | Good understanding demonstrated | Adequate or basic understanding demonstrated | Inadequate or inappropriate understanding demonstrated |
| On task submission according to the brief supplied in the unit profile | Excellent application | Very good application | Good application | Adequate or basic application | Inadequate of inappropriate application |
| Standard of written communication, grammar, punctuation and spelling (Australian English only) | Excellent application | Very good application | Good application | Adequate or basic application | Inadequate of inappropriate application |
| Adherence to Harvard Referencing | Excellent, accurate and comprehensive referencing | Very good, accurate and comprehensive referencing | Good, accurate and comprehensive referencing | Adequate or basic referencing | Inadequate or inappropriate referencing |
- Demonstrate an understanding of the concepts of social justice and inequality in Australia and their relevance to professional social work and human services
- Explain the characteristics and goals of social work and welfare work as helping professions within the context of social justice and inequality
- Demonstrate an understanding of reflective practice.
- Demonstrate knowledge of referencing formats for the AGPS Harvard system.
- Communication
- Problem Solving
- Ethical practice
- Ethical practice
5 Written Assessment
Your Role
As a social worker in education, you have been assigned a project to assist the settlement of refugees and asylum seekers who have arrived in your hometown with the goal of providing them with an orientation to the Australian welfare system. Informed by academic evidence about the specific needs of refugees and asylum seekers, you are to decide on which services and resources they may need.
You are strongly encouraged to locate yourself in your own neighbourhood, town or city and identify the people from culturally and linguistically diverse backgrounds who have been settled there most recently. Alternatively, you can look at the nearest neighbouring place that has hosted refugees and asylum seekers.
Please note: While you are asked to choose a particular location, the aim of this assessment is to provide information about the welfare system and supports available at this location, it is not meant to be about tourist locations.
Word count: 1000 words
Week 12 Friday (1 June 2018) 11:45 pm AEST
Exam Week Friday (15 June 2018)
| HD85-100 | D 75-84 | C 65-74 | P 50-64 | F 0-49 | |
| Effective communication of the relevant welfare network | Advanced understanding demonstrated | Very good understanding demonstrated | Good understanding demonstrated | Adequate or basic understanding demonstrated | Inadequate or inappropriate understanding demonstrated |
| Independent research of the needs of refugees and asylum seekers in an Australian context | Advanced understanding demonstrated | Very good understanding demonstrated | Good understanding demonstrated | Adequate or basic understanding demonstrated | Inadequate or inappropriate understanding demonstrated |
| Reflection about your ‘fit’ in the profession | Advanced understanding demonstrated | Very good understanding demonstrated | Good understanding demonstrated | Adequate or basic understanding demonstrated | Inadequate or inappropriate understanding demonstrated |
| Concise but informative descriptions of the services and resources identified and clear rationale for their connections to needs | Advanced understanding demonstrated | Very good understanding demonstrated | Good understanding demonstrated | Adequate or basic understanding demonstrated | Inadequate or inappropriate understanding demonstrated |
| Application of the knowledge acquired about the needs and services demonstrating a holistic concern for people | Advanced understanding demonstrated | Very good understanding demonstrated | Good understanding demonstrated | Adequate or basic understanding demonstrated | Inadequate or inappropriate understanding demonstrated |
| On task submission according to the brief supplied in the unit profile | Excellent application | Very good application | Good application | Adequate or basic application | Inadequate of inappropriate application |
| Standard of written communication, grammar,punctuation and spelling (Australian English only) | Excellent application | Very good application | Good application | Adequate or basic application | Inadequate or inappropriate application |
| Breadth and quality of independent research and appropriate referencing | Excellent research and excellent, accurate and comprehensive referencing | Very good research and very good, accurate and comprehensive referencing | Good research and accurate and comprehensive referencing | Adequate researchand referencing | Inadequate or inappropriate research and referencing |
- Describe contemporary human services in Australia, their historical origins and how they are currently organised and delivered
- Explain the characteristics and goals of social work and welfare work as helping professions within the context of social justice and inequality
- Articulate the key values, ethics, principles and models of practice that characterise social and welfare work
- Demonstrate knowledge of referencing formats for the AGPS Harvard system.
- Communication
- Problem Solving
- Critical Thinking
- Information Literacy
- Team Work
- Information Technology Competence
- Cross Cultural Competence
- Ethical practice
6 On-campus Activity
On-campus learning is a compulsory component of this unit. You are required to attend a three-day residential in Noosa or Geraldton OR weekly tutorials in Rockhampton or Bundaberg. You are required to complete a log of hours as evidence of this. Your on-campus tutor will provide you with this log of hours and you are required to sign in for each session. Your tutor will submit this log of hours on your behalf. In order to meet the requirements of the Australian Association of Social Workers (AASW), you can not miss any more than one 2 hour session.
During the on-campus sessions, there were will be several group activities and a group presentation. All students are expected to be involved in the group activities and contribute to group presentations. More information about this will be presented at on campus sessions. You are not expected to or required to work on the group activities outside of on-campus hours.
You must pass this assessment to pass the unit. Failure to pass this assessment will result in the final grade of 'Fail' for the entire unit.
Week 12 Friday (1 June 2018) 5:00 pm AEST
Review/Exam Week Friday (8 June 2018)
Signed timesheets that indicate no more than one 2 hour session has been missed at the Noosa or Geraldton residential OR at the weekly tutorials in Rockhampton or Bundaberg.
No submission method provided.
- Demonstrate an understanding of reflective practice.
- Communication
- Information Literacy
- Team Work
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.
What can you do to act with integrity?
