CQUniversity Unit Profile

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Please note that this Unit Profile is still in progress. The content below is subject to change.
SOWK11014 Contemporary Human Services
Contemporary Human Services
All details in this unit profile for SOWK11014 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.
General Information


This unit will introduce you to social work and human services in Australia and the changing context for professional practice within contemporary society. You will develop an understanding of the historical and cultural context of social work, and human services more broadly, within the Australian welfare state and how these services are currently organised and delivered. You will be able to conceptualise social justice, inequality and disadvantage and their significance to professional practice. You will understand the values, ethics and principles of social work and human services, and how these inform methods of practice. This unit will focus on the human services context of professional practice and the broader challenges and opportunities within the social services sector. Consideration will be given to reflective practice and the 'use of self' and how social workers navigate complex systems of service delivery.


Career Level: Undergraduate
Unit Level: Level 1
Credit Points: 6
Student Contribution Band: 10
Fraction of Full-Time Student Load: 0.125

Pre-requisites or Co-requisites

There are no requisites for this unit.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Offerings For Term 1 - 2022

Mixed Mode

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Residential Schools

This unit has a Compulsory Residential School for distance mode students and the details are:
Click here to see your Residential School Timetable.

Class and Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Bundaberg, Cairns, Emerald, Gladstone, Mackay, Rockhampton, Townsville
Adelaide, Brisbane, Melbourne, Perth, Sydney

Assessment Overview

1. Written Assessment
Weighting: 30%
2. Reflective Practice Assignment
Weighting: 30%
3. Case Study
Weighting: 40%

Assessment Grading

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.

Previous Student Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback from Have your Say


Confusion related to the submission of discussion forum posts and additional copy as a word document


Students will be provided with clearer instruction in the Unit Profile regarding submitting a word document in addition to their discussion forum post to ensure each student gets targeted feedback on their assessment.

Feedback from Have your Say


Interest in offering a 3 day residential in central Queensland


In the future students will have the opportunity to complete the 3 day residential school in Rockhampton, Bundaberg, Port Pirie, Noosa or Geraldton University Campus providing students with locations around Qld and beyond.

Unit Learning Outcomes
On successful completion of this unit, you will be able to:
  1. Examine the historical and contemporary context of service delivery within Australian human service organisations;
  2. Critique the concepts of social justice, and inequality, and how these inform professional social work practice within Australian human service organisations;
  3. Appraise the key values, ethics, principles and models of practice that inform professional practice in social work and human services;
  4. Demonstrate critically reflective practice techniques.

This unit has been designed in accordance with the AASW (2020) curriculum guidelines. Please note the Residential School for this Unit requires compulsory attendance under the AASW accreditation guidelines, and has been undertaken in all previous years, other than during the Covid-19 pandemic in 2020. This is not a change to the Unit, it is a continuation of the compliance with existing accreditation. 

Alignment of Learning Outcomes, Assessment and Graduate Attributes
N/A Level
Introductory Level
Intermediate Level
Graduate Level
Professional Level
Advanced Level

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4
1 - Written Assessment - 20%
2 - Reflective Practice Assignment - 30%
3 - Case Study - 50%

Alignment of Graduate Attributes to Learning Outcomes

Graduate Attributes Learning Outcomes
1 2 3 4
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
5 - Team Work
6 - Information Technology Competence
7 - Cross Cultural Competence
8 - Ethical practice
9 - Social Innovation
Textbooks and Resources



he Road to Social Work & Human Service Practice 6th edition 6 (2020)

Authors: Lesley Cheoweth, Donna McAuliffe
Cengage Learning
ISBN: 9780170446860
Binding: Paperback

IT Resources

You will need access to the following IT resources:
Academic Integrity Statement

Information for Academic Integrity Statement has not been released yet.

This unit profile has not yet been finalised.