AVAT11011 - Human Factors in Airline and Airport Operations

General Information

Unit Synopsis

This unit will assist you to develop an understanding of the relationship between human physiology/psychology and the aviation environment by focusing on the function and limitations of the human body. You will examine problems of perception, cognition and behaviour related to airline operations and the errors and consequences that are caused by human limitations. You will recognise and appropriately apply the principles of human factors to situations in which the relationship between the operator and the task are incompatible. You will learn several important factors including past experiences, a variety of cognitive biases, an escalation of commitment and sunk outcomes, individual differences, and a belief in personal relevance that influence decision making. You will consider management strategies for scenarios unique to airport and airline management such as the check-in process and boarding process.

Details

Level Undergraduate
Unit Level 1
Credit Points 6
Student Contribution Band SCA Band 2
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites There are no pre-requisites for the unit.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 3 - 2024

There are no availabilities for this unit on or after Term 3 - 2024

Attendance Requirements

All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Online Quiz(zes) 30%
2. Essay 30%
3. Group Work 40%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University's Grades and Results Policy for more details of interim results and final grades

Past Exams

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Students enjoyed the unit and the case studies/examples provided.
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Continue to infuse the unit with case studies and practical examples.
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Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Discuss the special restrictions which apply to human physiology and psychology in the aviation context
  2. Describe how the human body is affected by the flight environment
  3. Apply the principles of human factors in aviation operations and management
  4. Examine how human behaviour affects the work culture, leadership and human resource management within the aviation context
  5. Work in teams with a focus on safety, quality, legality, and profitability applying ethical standards with professional accountability
  6. Communicate effectively in oral and written form in a professional aviation context.

N/A

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5 6
1 - Online Quiz(zes) • • •
2 - Essay • • • • •
3 - Group Work • • •
Alignment of Graduate Attributes to Learning Outcomes
• Introductory Level
• Intermediate Level
• Graduate Level
Graduate Attributes Learning Outcomes
1 2 3 4 5 6
1 - Communication • • • •
2 - Problem Solving • •
3 - Critical Thinking • • • • •
4 - Information Literacy • •
5 - Team Work •
7 - Cross Cultural Competence • •
8 - Ethical practice • • •
9 - Social Innovation •
Alignment of Assessment Tasks to Graduate Attributes
• Introductory Level
• Intermediate Level
• Graduate Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9 10
2 - Essay • • • • • •
3 - Group Work • • • • • •
1 - Online Quiz(zes) • •