COIT20255 - ERP Systems Management

General Information

Unit Synopsis

Enterprise Resource Planning (ERP) systems have become part of many businesses since the early 1990s. These systems encapsulate and support core business processes and decision making. Many organisations have acquired ERP technology. However, there are considerable risks associated with ERP implementation, maintenance and on-going use. In this unit, you will be provided an overview of enterprise systems and equipped with knowledge required to make informed decisions relating to the selection, adoption and implementation of ERP systems. You will be provided with several examples and case studies to illustrate the benefits ERP systems offer.


Level Postgraduate
Unit Level Not Applicable
Credit Points 6
Student Contribution Band 2
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites

Pre-requisites: COIT20250, COIT20252 and COIT20246

Anti-requisite: COIT20230

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 1 - 2019

Term 1 - 2019 Profile
Term 2 - 2019 Profile

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Portfolio 20%
2. Written Assessment 20%
3. Presentation 20%
4. Written Assessment 40%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Procedures for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 1 - 2018 : The overall satisfaction for students in the last offering of this course was 4.4 (on a 5 point Likert scale), based on a 66.67% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: In class
Allow students to work in groups on major assignments with an option to work individually.
Students should be given the option to work in groups or on their own for major assignments.
Action Taken
Students are provided the option to submit major assessments in self-selected groups.
Source: Moodle
Allow students to access the ERP software from outside the campus to complete weekly tasks any time for convenience.
Allow students to access the ERP software through the CQU anydesk website and also provide instructions to access the ERP software through anydesk.
Action Taken
Students are provided access to ERP systems online through CQU's anydesk platform.
Source: Self-reflection
Students enjoyed using Odoo software
Provide more tutorials for the use of Odoo.
Action Taken
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Examine the role of ERP Systems in organisations, their adoption and use characteristics
  2. Critically analyse organisational environment to develop arguments for ERP selection and implementation
  3. Critically assess risk factors associated with an ERP implementation project, and the alternatives for managing risks
  4. Assess the importance of training and change management during an ERP implementation
  5. Report relevant critical success factors and best practices in an ERP adoption and implementation
  6. Justify ways in which an organisation can capitalise on, and maximise its ERP investment.

Australian Computer Society (ACS) recognises the Skills Framework for the Information Age (SFIA). SFIA is in use in over 100 countries and provides a widely used and consistent definition of ICT skills. SFIA is increasingly being used when developing job descriptions and role profiles.

ACS members can use the tool MySFIA to build a skills profile at

This unit contributes to the following workplace skills as defined by SFIA. The SFIA code is included:

  • Emerging Technology Monitoring (EMRG)
  • Systems Integration (SINT)
  • Change Management (CHMG)
  • Problem Management (PBMG)
  • Technical Specialism (TECH)
  • Requirements Definition and Management (REQM)
  • Analytics (INAN)
  • Business Analysis (BUAN)
  • Database/Repository Design (DBDS)
  • Systems Installation/Decommissioning (HSIN)

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5 6
1 - Portfolio
2 - Written Assessment
3 - Presentation
4 - Written Assessment
Alignment of Graduate Attributes to Learning Outcomes
Advanced Level
Professional Level
Graduate Attributes Learning Outcomes
1 2 3 4 5 6
1 - Knowledge
2 - Communication
3 - Cognitive, technical and creative skills
4 - Research
5 - Self-management
6 - Ethical and Professional Responsibility
7 - Leadership
Alignment of Assessment Tasks to Graduate Attributes
Advanced Level
Professional Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7
1 - Portfolio
2 - Written Assessment
3 - Presentation
4 - Written Assessment