COMM11003 - Communication in Professional Contexts

General Information

Unit Synopsis

This unit introduces you to elementary professional communication concepts. Topics include communication theory and practice, small group communication, oral and written communication, teamwork, and ethical issues. All topics are discussed with an emphasis on practical exercises and application.

Details

Level Undergraduate
Unit Level 1
Credit Points 6
Student Contribution Band 1
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites

COIT11239 is an anti-requisite.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 2 - 2020

Term 2 - 2020 Profile
Brisbane
Bundaberg
Cairns
Gladstone
Mackay
Melbourne
Noosa
Online
Perth
Rockhampton
Sydney
Townsville
Term 3 - 2020 Profile
Online

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Written Assessment 40%
2. Reflective Practice Assignment 20%
3. Group Work 40%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 1 - 2020 : The overall satisfaction for students in the last offering of this course was 4.2 (on a 5 point Likert scale), based on a 25.08% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Student evaluation, T1, 2019.
Feedback
More in-depth explanation of the assignment topics is requested.
Recommendation
It is recommended that assessment information continues to be provided in clear English and that all teaching staff continue to devote time to a thorough explanation of assessment details.
Action Taken
Asessment information continues was provided in clear English and that all teaching staff devoted time to a thorough explanation of assessment details.
Source: Student evaluation. T1 2019.
Feedback
Students appreciated and enjoyed the authenticity and interactive nature of the reflection exercises
Recommendation
It is recommended that the unit continues to offer the reflective exercises in future iterations.
Action Taken
The unit continued to offer the reflective exercises
Source: Student evaluation, T1 2019; Student emails; Course review 2019.
Feedback
Students appreciated the format of the group work assessment.
Recommendation
It is recommended to maintain the format and structure of the groupwork assessment.
Action Taken
The groupwork format & structure was retained in T1 2020, however feedback from T1 was the opposite to previous feedback, so groupwork structure was slightly adjusted for T2 and T3 2020 delivery.
Source: Course Committee, Teaching Staff, BA Head of Course
Feedback
In order to promote a better student experience in the newly redesigned BA program, this unit will no longer be delivered after T3 2020
Recommendation
Terminate COMM11003 and replace with BUSN11016 from T1 2021 onwards.
Action Taken
Nil.
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Demonstrate oral, written and interpersonal communication in professional contexts
  2. Explain the relationship between communication and technology in professional contexts, including information management and knowledge transfer
  3. Discuss ethical use and dissemination of information in professional contexts
  4. Identify effective communication in intrapersonal, interpersonal, small group and intercultural contexts
  5. Communicate effectively in a variety of business and academic communication genres, both written and oral.

Skills

By the end of this unit, you will be able to communicate effectively with peers and superiors. You will have improved your skills in the core areas of:

  • writing
  • oral communication
  • interpersonal communication
  • research.

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5
1 - Written Assessment
2 - Reflective Practice Assignment
3 - Group Work
Alignment of Graduate Attributes to Learning Outcomes
Introductory Level
Intermediate Level
Graduate Level
Graduate Attributes Learning Outcomes
1 2 3 4 5
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
5 - Team Work
6 - Information Technology Competence
7 - Cross Cultural Competence
8 - Ethical practice
Alignment of Assessment Tasks to Graduate Attributes
Introductory Level
Intermediate Level
Graduate Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9
1 - Written Assessment
2 - Reflective Practice Assignment
3 - Group Work