CRIM13008 - Case Management Practice

General Information

Unit Synopsis

This unit introduces you to the theory and practice of case management in criminal justice and related human service contexts. The aim of case management is to provide a consistent quality service as offenders pass through the complex criminal justice system. Effective case management can reduce incarceration, reoffending (recidivism), manage integration of offenders and those with mental illness back into society with meaningful employment, reunite and support families and prevent substance abuse. Case management can involve dealing with parole conditions and monitoring and engagement with court-ordered diversion programs. You will consider client intake and assessment, identification and troubleshooting issues, creating a management plan, dealing with difficult or uncooperative clients, providing support whilst maintaining a safe working environment and monitoring systems.

Details

Level Undergraduate
Unit Level 3
Credit Points 6
Student Contribution Band SCA Band 4
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites There are no pre-requisites for the unit.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 1 - 2024

Term 1 - 2024 Profile
Online

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Learning logs / diaries / Journal / log books 30%
2. Written Assessment 40%
3. Online Test 30%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 1 - 2023 : The overall satisfaction for students in the last offering of this course was 100.00% (`Agree` and `Strongly Agree` responses), based on a 18.75% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Survey
Feedback
Really enjoyed the classes and the coursework, it completely opened my eyes to the current prison situation in Australia
Recommendation
Build on existing course content focused on how the criminal justice system works and the situations and experiences of people in it. Continue to develop practical and engaging workshop activities that enable students to apply this knowledge to make decisions or solve problems, as well as facilitate reflection and discussion.
Action Taken
Updated and added to course content addressing the issues faced in the criminal justice system in Australia. Further developed interactive class activities through which students could explore issues and apply knowledge to real-life situations or case studies.
Source: Survey, email
Feedback
Clarity of quizzes could be improved, students found some questions difficult or confusing
Recommendation
Questions will be reviewed and revised where unclear.
Action Taken
Some questions have been revised, though there is still some work to be done here.
Source: Survey
Feedback
Students found course content and assessments provided up-to-date and useful knowledge and skills, and addressed real-world problems.
Recommendation
Continue consistently revisiting course materials to ensure that content is up-to-date and responsive to contemporary issues in criminal justice. Further develop the simulation used in the major assessment and case studies/scenarios in class activities, maintaining the focus on applying knowledge to concrete situations.
Action Taken
Course materials were revised to ensure content was up-to-date, keeping the focus on current issues. Case studies/scenarios used in activities were added or further refined. Effort was also made in course materials, lectures and workshops to make reference to and/or incorporate discussion of recent events relevant to the topic.
Source: Survey/in class
Feedback
Course materials and classes provide useful insight on contemporary issues in the criminal justice system, and focus on addressing real-world problems.
Recommendation
Continue to update and build on course content focused on how the criminal justice system works and the experiences of people within it, including discussion of recent real-world events relevant to the topics. Further develop case studies/scenarios and practical activities for workshops and assessments.
Action Taken
Nil.
Source: Survey
Feedback
Clarity of quizzes could be improved
Recommendation
Quiz questions will be reviewed and revised where necessary.
Action Taken
Nil.
Source: Survey
Feedback
Excellent lecturer and extremely supportive in making sure we were able to complete our work and assessment
Recommendation
Continue efforts to engage with students, offer help and support, and to ensure clarity of expectations in instructions and criteria for assessments.
Action Taken
Nil.
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Discuss the theoretical and practical applications of case management
  2. Plan case management strategies for different types of client
  3. Outline strategies to deal with ethical, safety, privacy and confidentiality issues in case management
  4. Integrate various resources and networks to support case management plans.

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4
1 - Learning logs / diaries / Journal / log books • •
2 - Written Assessment • •
3 - Online Test • • •
Alignment of Graduate Attributes to Learning Outcomes
• Introductory Level
• Intermediate Level
• Graduate Level
Graduate Attributes Learning Outcomes
1 2 3 4
1 - Communication • •
2 - Problem Solving • • •
4 - Information Literacy • • •
6 - Information Technology Competence • • • •
7 - Cross Cultural Competence • • • •
8 - Ethical practice • •
9 - Social Innovation • • • •
Alignment of Assessment Tasks to Graduate Attributes
• Introductory Level
• Intermediate Level
• Graduate Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9 10
2 - Written Assessment • • • • • • •
3 - Online Test • • • • • • •
1 - Learning logs / diaries / Journal / log books • • • • • •