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MGMT20130 - Operations Management and Business Analytics

General Information

Unit Synopsis

This is an advanced unit. It builds on other units in the Master of Business Administration including ACCT20077 Accounting for Management Decision Making and ECON20040 Economics and Finance for Business. Operations management and business analytics explores the contemporary principles and practices involved in the management of both service and manufacturing operations. Taking a strategic approach to operations, you will examine fundamental concepts such as process planning, design, control and Six Sigma continuous improvement; quality management and lean thinking; the role of the supply chain in modern operations; capacity and location principles as well as the use of project-based activities in an operational environment. You will utilise data from a variety of organisational sources including financial, economic and market information and develop mathematical models as part of the analytical process leading to more effective operational decisions. The unit also provides you with the opportunity to engage in independent research using evidence-based approaches to identify workplace issues and recommend viable solutions that enhance organisational effectiveness.

Details

Level Postgraduate
Unit Level Not Applicable
Credit Points 6
Student Contribution Band 3
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites There are no pre-requisites for the unit.
Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 2 - 2019

Term 2 - 2019 Profile
Brisbane
Melbourne
Online
Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

This information will not be available until 8 weeks before term.
To see assessment details from an earlier availability, please search via a previous term.

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Procedures for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 2 - 2018 : The overall satisfaction for students in the last offering of this course was 4.7 (on a 5 point Likert scale), based on a 50% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: 'Have Your Say'
Feedback
"I think the unit coordinator has set the content and assessment style so precisely, for me it is perfect. I do not believe that there is any critical improvement required. However, this unit should offer some simulation exercise so the students can learn and understand more practically. Other than that, everything was good. I am thankful to Dr. Malcolm Johnson and Dr. Kevin Gould."
Recommendation
Maintain effort and continue introducing Australian examples of best practice companies.
Action Taken
The Australian case examples and reports were used and related to the learning topics of this unit.
Source: 'Have Your Say'
Feedback
"Our class teacher and coordinator were wonderful. Zoom sessions from coordinator were very helpful."
Recommendation
Maintain quality of teaching team, processes, and with emphasis on student success.
Action Taken
Weekly Zoom sessions were conducted to meet student expectations.
Source: 'Have Your Say'
Feedback
As a distant student, unit video tutorials were very helpful. I felt quite like sitting in actual classroom. very innovative. Assistant from the lecturer during assessments were really helpful. Really happy with the content and tutoring.
Recommendation
Student support through emails and recorded materials provides a good foundation for success.
Action Taken
The recorded zoom sessions were prepared and provided to all student cohorts.
Source: 'Have Your Say'
Feedback
This unit is really amazing in my personal opinion. It has provided me a wide range of new knowledge regarding operations and it is absolutely useful for me. I really like this unit.
Recommendation
The approach we use is to provide practical insight on how best-practice frameworks can boost operational performance. Continue using applying content to context.
Action Taken
The case examples and reports were used and related to the learning topics of this unit.
Source: Have your say
Feedback
"Great resources provided (power-points and study notes). Made it easy to be an online student."
Recommendation
Maintain effort and continue updating teaching materials and resources.
Action Taken
Nil.
Source: Have your say
Feedback
"Moodle sessions were great for external learning. The chance to listen, see and ask questions for remote learners is very valuable."
Recommendation
Maintain student support through forums and recorded materials and with emphasis on student success.
Action Taken
Nil.
Unit learning Outcomes
This information will not be available until 8 weeks before term.
To see Learning Outcomes from an earlier availability, please search via a previous term.