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MGMT20130 - Operations Management and Business Analytics

General Information

Unit Synopsis

This is an advanced unit. It builds on other units in the Master of Business Administration including ACCT20077 Accounting for Management Decision Making and ECON20040 Economics and Finance for Business. Operations management and business analytics explores the contemporary principles and practices involved in the management of both service and manufacturing operations. Taking a strategic approach to operations, you will examine fundamental concepts such as process planning, design, control and Six Sigma continuous improvement; quality management and lean thinking; the role of the supply chain in modern operations; capacity and location principles as well as the use of project-based activities in an operational environment. You will utilise data from a variety of organisational sources including financial, economic and market information and develop mathematical models as part of the analytical process leading to more effective operational decisions. The unit also provides you with the opportunity to engage in independent research using evidence-based approaches to identify workplace issues and recommend viable solutions that enhance organisational effectiveness.

Details

Level Postgraduate
Unit Level 9
Credit Points 6
Student Contribution Band SCA Band 4
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites There are no pre-requisites for the unit.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 2 - 2020

Term 2 - 2020 Profile
Brisbane
Melbourne
Online
Sydney
Term 2 - 2021 Profile
Brisbane
Melbourne
Online
Sydney
Term 2 - 2022 Profile
Brisbane
Melbourne
Online
Sydney
Term 1 - 2023 Profile
Brisbane
Melbourne
Online
Sydney
Term 2 - 2023 Profile
Brisbane
Melbourne
Online
Sydney
Term 1 - 2024 Profile
Brisbane
Melbourne
Online
Sydney
Term 2 - 2024 Profile
Brisbane
Melbourne
Online
Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Written Assessment 40%
2. Report 60%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 1 - 2023 : The overall satisfaction for students in the last offering of this course was 94.44% (`Agree` and `Strongly Agree` responses), based on a 43.90% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Have your say
Feedback
Amazing teaching experience!
Recommendation
Continue using interactive and innovative learning materials for lectures, workshops and assessments.
Action Taken
Continuously incorporating interactive and innovative learning materials into lectures, workshops, and assessments.
Source: Have your say
Feedback
lecture and workshop being placed on the same day did not allow me time to review the lecture material prior to my workshop. The workshop needed to incorporate a summary of the lecture prior to moving into the exercises as it became somewhat confusing at times to complete workshop exercises if you had not yet become orientated with the lecture content.
Recommendation
For the next term/s, the lecture and workshops should have a gap of at least one day so that the student can get benefit from the key theoretical concepts to be applied in the following workshop.
Action Taken
The lecture and workshops have at least one day gap.
Source: Have your say
Feedback
The unit delved deeper into Operations Management and provided beneficial practical insights that I'll be applying in my organisation
Recommendation
Continue incorporating practical insights into the lecture contents and workshops.
Action Taken
Recent industry trends and challenges (COVID-19, digitalization, etc.) have been continuously incorporated into the lecture and workshop contents.
Source: Student feedback and discipline discussion.
Feedback
The assessment tasks must be updated and the assessment marking rubrics must be revisited to better align with the unit learning outcomes AQF levels.
Recommendation
It is recommended that the assessment tasks are updated and the assessment marking rubrics are revisited to better align with the unit learning outcomes AQF levels.
Action Taken
The assessment task and marking rubrics have been updated. For instance, the Assessment 1 task (global value chain) has been replaced with supply chain resilience. The marking rubrics for both assessments have been improved, making the criteria more specific and nuanced.
Source: SUTE
Feedback
The unit provides a lot of examples and real-world applications.
Recommendation
Keep enriching teaching with real-world examples and interactive methods, fostering a deep understanding of the subject matter. Enhance positivity and inspiration in learning for a truly engaging and rewarding experience.
Action Taken
Nil.
Source: SUTE
Feedback
Maintain the well-explained concepts and things related to Assessments.
Recommendation
Continue to provide comprehensive guidelines for each assessment. Dedicate time during each workshop for a Q&A session regarding the upcoming assessment.
Action Taken
Nil.
Source: SUTE
Feedback
I would suggest incorporating Assessment 1 as a group assessment (instead of an individual) consisting of a written report and PowerPoint presentation.
Recommendation
Possibilities should be explored to determine if there is a benefit in converting Assessment 1 from an individual assessment to a group/team assessment.
Action Taken
Nil.
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Develop an advanced and integrated understanding of operations managements and business analytics
  2. Critically analyse and reflect on key principles of operations analytics
  3. Critically apply a complex systems approach to analytically identify, analyse and investigate the management of operational functions
  4. Synthesise complex data from a variety of sources and develop mathematical models as part of the analytical process to identify and propose solutions to contentious workplace business problems
  5. Interpret and successfully apply knowledge related to recent development of operations management in service and manufacturing industries.

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5
1 - Written Assessment
2 - Report
Alignment of Graduate Attributes to Learning Outcomes
Advanced Level
Professional Level
Graduate Attributes Learning Outcomes
1 2 3 4 5
1 - Knowledge
2 - Communication
3 - Cognitive, technical and creative skills
4 - Research
5 - Self-management
6 - Ethical and Professional Responsibility
7 - Leadership
Alignment of Assessment Tasks to Graduate Attributes
Advanced Level
Professional Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8
1 - Written Assessment
2 - Report