Microcredential Summary
Designed primarily for new, emerging, and early-career practitioners, the micro-credential provides an evidence-informed introduction to contemporary homelessness practice. It supports participants to build confidence, develop a shared understanding of key practice approaches, and strengthen their ability to work effectively within complex housing and homelessness systems.
This micro-credential is also valuable for experienced practitioners transitioning into homelessness services from related sectors and for organisations seeking a consistent, sector-informed induction and workforce development resource.
Unlike many existing short courses that focus primarily on awareness or information sharing, this micro-credential bridges the gap between theory and practice. Participants will explore contemporary evidence, lived and living experience insights, and proven practice approaches while developing practical skills that can be immediately applied within frontline homelessness and housing settings.
Ultimately, this micro-credential recognises a simple truth: better outcomes for people experiencing or at risk of homelessness depend not only on housing, but also on a capable, confident, supported, and connected workforce.
This online micro-credential provides a non-creditable micro-credential and digital badge which can be shared to your social networks and displayed in your professional portfolio.
Our micro-credentials are aligned to the United Nations Sustainable Development Goals.
What is a Digital Badge?
Requirements - To Be Eligible
For your application to be considered, you must meet the following entry requirements.
Entry RequirementsOur short courses and micro-credentials are available for anyone to access. You do not have to be a CQUniversity student.
There are no specific entry requirements.
Undertaking this micro-credential enables students to meet their continuing professional development obligations and industry update requirements in their profession.
Upon successful completion of the micro-credential, students will be awarded continuing professional development (CPD) hours, a digital badge and can download a certificate of completion.
Course Details
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Once you have selected your desired micro-credential, you can now add it to your shopping cart to enable you to purchase more than one "course" in a single transaction. |
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Admission Codes
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Domestic Students
Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students
CRICOS Codes |
Not Applicable |
Student Outcomes, Career Opportunities and Occupations
Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the micro-credential, students will be awarded Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) and a Certificate of Completion.
2 hours of online self-paced learning. Students can access the micro-credential for one year from enrolment.
- Online
Assessment Information
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| Online Quiz(zes) |
1. Understand the principles of person-centred and strengths-based practice within housing and homelessness services.
2. Recognise how trauma, culture, identity, and systemic disadvantage influence a person’s experience of homelessness and engagement with services.
3. Identify appropriate approaches that promote dignity, trust, meaningful participation, and self-determination when working alongside individuals, families, and communities.
4. Identify the importance of cultural safety, particularly in supporting First Nations peoples, and recognise culturally responsive and inclusive practice approaches.
5. Recognise the value of lived and living expertise and incorporate principles of voice, choice, and accountability into everyday practice.
6. Recognise the importance of reflecting on personal values, assumptions, and professional responsibilities to support ethical, relational, and evidence-informed homelessness practice.
Award
Digital Badge via Credly.
Students can also download a Certificate of Completion, share to social media or add to a professional portfolio.