|How to Apply||Please Enquire|
|AQF Level||Level 3: Certificate III|
There are no entry requirements.
Mackay City and Rockhampton City
Student Outcomes, Career Opportunities and Occupations
Standard Course Structure
To successfully complete this course, students must complete 15 units, consisting of:
7 core units and 8 elective units.
|BSBWOR203||Work effectively with others|
|SITHIND002||Source and use information on the hospitality industry|
|SITHIND004||Work effectively in hospitality service|
|SITXCCS006||Provide service to customers|
|SITXCOM002||Show social and cultural sensitivity|
|SITXHRM001||Coach others in job skills|
|SITXWHS001||Participate in safe work practices|
|SITHCCC002||Prepare and present simple dishes|
|SITHCCC003||Prepare and present sandwiches|
|SITHFAB001||Clean and tidy bar areas|
|SITHFAB002||Provide responsible service of alcohol|
|SITHFAB004||Prepare and serve non-alcoholic beverages|
|SITHFAB005||Prepare and serve espresso coffee|
|SITHFAB014||Provide table service of food and beverage|
|SITHGAM001||Provide responsible gambling services|
|SITXFIN001||Process financial transactions|
|SITXFSA001||Use hygienic practices for food safety|
Enrol into all units at once:
CQUniveristy Mackay Students Study Sequence
BSBWOR203, SITHIND002, SITHIND004, SITXCCS006, SITXCOM002, SITXHRM001, SITXWHS001, SITHFAB001, SITHFAB002, SITHFAB004, SITHFAB005, SITHFAB014, SITXFSA001, SITHGAM001, SITXFIN001
CQUniversity Rockhampton Students Study Sequence
BSBWOR203, SITHIND002, SITHIND004, SITHCCC002, SITXCOM002, SITXWHS001, SITXFSA001, SITHFAB001, SITHFAB002, SITHFAB004, SITXCCS006, SITHFAB014, SITXHRM001, SITHFAB005 and SITHCCC003.
Course Assessment Information
There are nine course intakes for 2018, available monthly from February to October.
Duration and dates
6 months full-time
This course is available to study on-campus at the following locations:
CQUniversity Mackay City
Classes commence from Monday, 29 January 2018 and will be held on Mondays, Tuesdays and Wednesdays from 8.30 – 3 pm each day at the Fifth Floor Training Restaurant.
CQUniversity Rockhampton City
Classes commence from Monday, 29 January 2018 and will be held on Mondays, Tuesdays and Wednesdays from 8.30 – 3 pm each day at Willby's Training Restaurant.
Optional extra time available each class day to use on-campus facilities from 3 pm – 4.30 pm.
Skilling Queenslanders for Work Initiative
- Women’s Health Centre, Rockhampton Email: firstname.lastname@example.org
All students are required to wear a uniform for this course.
- Black skirt or pants (not jeans) must be worn on restaurant operation days.
- Black enclosed dress shoes are mandatory when working in the restaurant.
- Covered footwear is required on campus at all times.
- Rockhampton students are required to purchase a 'Willby's Training Restaurant' polo shirt from the CQU Bookshop phone 07 4930 9421 on North Side Campus.
- Mackay students are required to purchase a black “Hospitality Polo” from the CQUniversity Mackay Bookshop. The teachers will supply students with a sizing chart on the first day of class.
Practical Placement Information
SITHIND004 Work effectively in hospitality service requires evidence of a minimum of 36 service periods (shifts). The services can be completed at the CQUniversity Training Restaurants at Mackay City campus and/or Rockhampton City campus, in a food and beverage establishment that students may already work at, or at one of the one off functions that meet the Assessment Guidelines of this unit.
Each service period or shift is to be recorded in a log book, clearly numbered and dated on at least 36 occasions. Students will receive the logbook after the first restaurant service.