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Certificate III in Hospitality (SIT30616)

Course summary

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

Course details

Course Type Qualification
Student Availability
  • - Domestic
Fees www.cqu.edu.au/fees
Application Mode
  • Direct To University
Study Area
  • - Hospitality and Beauty
  • - VET in Schools
Skill Area
  • - Hospitality
AQF Level Level 3: Certificate III

Entry Requirements

There are no entry requirements.

CRICOS: 094901G

Mackay City and Rockhampton City

Student Outcomes, Career Opportunities and Occupations

Possible job titles include an espresso coffee machine operator, food and beverage attendant, front desk receptionist,  front office assistant, function attendant, function host, gaming attendant, guest service agent, housekeeper, restaurant host, senior bar attendant, waiter.

Course Structures

Please select a Course Structure from the options below:

Standard Course Structure

Core
BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND004 Work effectively in hospitality service
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXHRM001 Coach others in job skills
SITXWHS001 Participate in safe work practices
Electives
SITHCCC002 Prepare and present simple dishes
SITHCCC003 Prepare and present sandwiches
SITHFAB001 Clean and tidy bar areas
SITHFAB002 Provide responsible service of alcohol
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITHFAB014 Provide table service of food and beverage
SITHGAM001 Provide responsible gambling services
SITXFIN001 Process financial transactions
SITXFSA001 Use hygienic practices for food safety
Study Sequence - Mackay
Internal students are to enrol into all units at once. 
Distance Education students are to enrol into one cluster of units at a time. 

Legislative Unit Cluster - SITHFAB002, SITHGAM001, SITHIND002
Bar Operations Unit Cluster - SITHFAB001, SITHFAB004, SITHFAB005, SITXFSA001, SITXWHS001
Hospitality Practices Unit Cluster - BSBWOR203, SITHIND004, SITXCCS006, SITXCOM002
Coach Service Unit Cluster - SITHFAB014, SITXFIN001, SITXHRM001
Study Sequence - Rockhampton
Internal students are to enrol into all units at once. 
Distance Education students are to enrol into one cluster of units at a time. 

Legislative Unit Cluster - SITHFAB002, SITHIND002
Bar Operations Unit Cluster - SITHFAB001, SITHFAB004, SITHFAB005, SITXFSA001, SITXWHS001
Hospitality Practices Unit Cluster - BSBWOR203, SITHIND004, SITXCCS006, SITXCOM002, SITHCCC002, SITHCCC003
Coach Service Unit Cluster - SITHFAB014, SITXHRM001

Course Availabilities

CQUniversity Mackay City

Timing
Enrolments are taken throughout the year on a continuous basis.

Duration and dates
4 days a week for 6 months.

Load
15 units to be completed - 7 Core Units and 8 Elective Units.

Notes

Classes will be held on Mondays, Tuesdays and Wednesdays, from 9 am - 3 pm at Building 1, Room 4.35.

Term 1 2017 commences from Monday, 30 January 2017.

Term 2 2017 commences from Monday, 10 July 2017.

CQUniversity Rockhampton City

Timing
Enrolments are taken throughout the year on a continuous basis.

Duration and dates
4 days a week for 6 months.

Load
15 units to be completed - 7 Core Units and 8 Elective Units.

Notes

Classes will be held on Mondays, Tuesdays, Wednesdays and Thursdays, from 8.30 am - 3 pm at Building B, Room 1.22.

Term 1 2017 commences from Monday, 6 February 2017.
Term 2 2017 commences from Monday, 10 July 2017.

Distance Education

Timing
Enrolments are taken throughout the year on a continuous basis.

Duration and dates
6 - 12 months.

Load
15 units to be completed - 7 Core Units and 8 Elective Units.

Notes
Distance students require strong self motivation and must have 4-6 hours per week available for study for each unit. This course is self paced so students must have sound literacy and numeracy skills. This course is delivered by distance education so students must have access to a computer and the internet. Students are allocated 13 weeks from enrolment to complete each unit.

CQUniversity Rockhampton City - VET in Schools (VETiS)

Timing
The next intake for this course is for Term 2 2017.

Duration and dates
12 months.

Summary
This course is available for VETiS students at CQUniversity Rockhampton City.

Load
15 units to be completed - 7 Core Units and 8 Elective Units.

Notes

Term 2 2017 commences from Wednesday, 12 July 2017.
Classes will be held Wednesdays each week from 8.30 am - 4.30 pm at Building B, Room 1.22.

CQUniversity Mackay City - VET in Schools (VETiS)

Timing
The next intake for this course is for Term 2 2017.

Summary

This course is available for VETiS students at CQUniversity Mackay City.

Load
15 units to be completed - 7 Core Units and 8 Elective Units.

Notes

Term 2 2017 commences from Wednesday, 12 July 2017.
Classes will be held on Wednesdays each week from 8.30 am - 3.30 pm at Building 1, Room 4.35.
Functions and events can occur on days other than class days, so VETiS students may need to attend classes more than one day a week.

Related Courses

No related course found.

Resource Requirements

All students are required to wear a uniform for this course.

  • Black skirt or pants (not jeans) must be worn on restaurant operation days.
  • Black enclosed dress shoes are mandatory when working in the restaurant. 
  •  Covered footwear is required on campus at all times. 
  • Rockhampton students are required to purchase a 'Willby's Training Restaurant' polo shirts from The Uniform Centre at Shop 2/ 74 High St, North Rockhampton QLD 4701. Phone 07 4928 3314.
  • Mackay students are required to purchase a black “Hospitality Polo” from the CQUniversity Mackay Bookshop. The teachers will supply students with a sizing chart on the first day of class. 

Practical Placement Information

SITHIND004 Work effectively in hospitality service requires evidence of a minimum of 36 service periods (shifts). The services can be completed at the CQUniversity Training Restaurants at Mackay City campus and/or Rockhampton City campus, in a food and beverage establishment that students may already work at, or at one of the one off functions that meet the Assessment Guidelines of this unit.

Each service period or shift is to be recorded in a log book, clearly numbered and dated on at least 36 occasions. Students will receive the logbook after the first restaurant service.