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Diploma of Hospitality Management (SIT50416)

Course summary

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Commercial Cookery, Restaurant and Bar Specialisation

The Commercial Cookery, Restaurant and Bar Specialisation, will give you skills and knowledge in Commercial Cookery and Restaurant service.

As the course progresses you will develop a broad range of hospitality skills combined with managerial skills and industry knowledge and develop essential skills to manage and operate a hospitality establishment. These skills will make a well-rounded and multi-skilled employee because of your understanding of numerous roles across the hospitality sector. 

Restaurant and Bar Specialisation

The Restaurant and Bar Specialisation will give you the edge on how to succeed in hospitality management, designed to improve your ability to lead and manage people. 

This specialisation is an opportunity to progress through the ranks by gaining greater levels of knowledge and experience in supervisory roles. This hands on course provides you the training and development you require for your future career.

VET Student Loan Information
VET Student Loans may be available for eligible students in approved Diploma level qualifications. The loan can be used towards Tuition Fees only and does not cover additional expenses such as textbooks, uniforms, equipment, travel, tools, and accommodation or general living expenses. Loan limits or caps may apply for some eligible courses and where a loan limit is reached for a course, students may be required to pay upfront for any remaining units. 

For more information or to check your eligibility for a VET Student Loan, please visit our VET Student Loans webpage or contact us.

Course details

Course Type Qualification
Student Availability
  • - Domestic
Fees www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire
Study Area
  • - Hospitality and Beauty
Skill Area
  • - Hospitality
AQF Level Level 5: Diploma

Entry Requirements

There are no entry requirements for this course.

Student Outcomes, Career Opportunities and Occupations

Possible job titles include a Banquet or Function Manager, Bar Manager, Cafe Manager, Chef De Cuisine, Chef Patisser, Club Manager, Executive Housekeeper, Front Office Manager, Kitchen Manager, Motel Manager, Restaurant Manager, Sous Chef, Unit Manager (Catering Operations).

Course Structures

Please select a Course Structure from the options below:

Standard Course Structure

Summary
To successfully complete this course, students must complete a total of 28 units, consisting of:
13 core units and 15 elective units.
Core Units
BSBDIV501 Manage diversity in the workplace
BSBMGT517 Manage operational plan
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
SITXHRM002 Roster staff
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices
Elective Units
SITEEVT005 Plan in-house events or functions
SITHCCC001 Use food preparation equipment
SITHCCC003 Prepare and present sandwiches
SITHCCC005 Prepare dishes using basic methods of cookery
SITHCCC006 Prepare appetisers and salads
SITHCCC007 Prepare stocks, sauces and soups
SITHCCC008 Prepare vegetable, fruit, eggs and farinaceous dishes
SITHFAB001 Clean and tidy bar areas
SITHFAB002 Provide responsible service of alcohol
SITHFAB003 Operate a bar
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITHFAB010 Prepare and serve cocktails
SITHFAB014 Provide table service of food and beverage
SITHGAM001 Provide responsible gambling services
SITHIND002 Source and use information on the hospitality industry
SITHIND004 Work effectively in hospitality service
SITHKOP001 Clean kitchen premises and equipment
SITXFIN001 Process financial transactions
SITXFIN002 Interpret financial information
SITXFSA001 Use hygienic practices for food safety
SITXINV001 Receive and store stock
Study Sequence - Commercial Cookery, Restaurant and Bar Specialisation
Enrol into one cluster at a time, as per the following order. 
If students have already completed a Certificate III in Hospitality, commence from Cluster 3. All other students should commence from Cluster 1.

Cluster 1 – Cookery
SITXFSA001, SITHCCC001, SITHKOP001, SITHCCC003, SITHCCC005, SITHCCC006, SITHCCC007 and SITHCCC008.

Cluster 2 - Legislative 
SITHFAB002 and SITHGAM001.

Cluster 3 - Bar Operations
SITHFAB004, SITHFAB005 and SITHIND004.

Cluster 4 - Customer Service
SITXCOM005, SITXCCS007, SITXCCS008 and SITXMGT002.

Cluster 5 - Restaurant Service
SITHFAB010 and SITHFAB014.

Cluster 6 – Management
BSBDIV501, SITXHRM002, SITXHRM003 and SITXMGT001.

Cluster 7 - Compliance and Legislation
SITXGLC001, BSBMGT517 and SITXWHS003.

Cluster 8 - Financial Practices
SITXFIN003 and SITXFIN004
Study Sequence - Restaurant and Bar Specialisation
Enrol into one cluster at a time, as per the following order.
If students have already completed a Certificate III in Hospitality commence from Cluster 3. All other students should commence from Cluster 1.

Cluster 1 - Legislative
SITHIND002, SITHFAB002 and SITHGAM001.

Cluster 2 - Bar Operations
SITXFSA001, SITHFAB001, SITHFAB003, SITHFAB004, SITHFAB005 and SITHIND004.

Cluster 3 - Customer Service
SITXCOM005, SITXCCS007, SITXCCS008 and SITXMGT002.

Cluster 4 - Restaurant Service
SITEEVT005, SITHFAB010, SITHFAB014, SITXFIN001 and SITXINV001.

Cluster 5 – Management
BSBDIV501, SITXHRM002, SITXHRM003 and SITXMGT001.

Cluster 6 - Compliance and Legislation
SITXGLC001, BSBMGT517 and SITXWHS003.

Cluster 7 - Financial Practices
SITXFIN002, SITXFIN003 and SITXFIN004.

Course Assessment Information

Assessment Types
Written/Electronic Assessment
Practical Task
Third Party Verification
Project

Course Intakes

On-campus

Timing
There are eleven course intakes, available monthly from February to December.

Duration and dates
12 months full-time or 18 months part-time


Summary

This course is available to study on-campus at the following locations:

CQUniversity Mackay City

Classes commence from 29 January 2018 and will be held on Mondays, Tuesdays and Wednesdays from 9 am – 3 pm each day at the Fifth Floor Training Restaurant. 

CQUniversity Rockhampton City

Classes commence form 29 January 2018 and will be held on Mondays, Tuesdays, Wednesdays and Thursdays from 8.30 am – 3 pm at Willby’s Training Restaurant. 


Mixed Mode

Timing
There are eleven course intakes, available monthly from February to December.

Duration and dates
12 months full-time or 18 months part-time


Summary
This course is available online with teaching support available through discussion forums, email and telephone. Online students require self-motivation and must have 4 - 6 hours per week available for study and placement.


For individual class days and times for each intake please check the TAFE Timetable located here

Related Courses

No related course found.

Resource Requirements

All students are required to wear a uniform for this course.
  • a Hospitality black polo shirt available from the CQUniversity Bookshop. 
  • Black skirt or pants (not jeans) must be worn on restaurant operation days 
  • Black enclosed dress shoes are mandatory when working in the restaurant. 
  • Covered footwear is required on campus at all times.

Rockhampton students are required to purchase a 'Willby's Training Restaurant' polo shirt from the CQU Bookshop phone 07 4930 9421 on North Side Campus.

Mackay City students are required to purchase a black “Hospitality Polo” from the Mackay CQ University Bookshop. The teachers will supply students with a sizing chart on the first day of class. 

Practical Placement Information

SITHIND004 Work effectively in hospitality service requires evidence of a minimum of 36 service periods (shifts). The services can be completed at the CQUniversity Training Restaurants at Mackay City campus and/or Rockhampton City campus, in a food and beverage establishment that students may already work at, or at one of the one off functions that meet the Assessment Guidelines of this unit.

Each service period or shift is to be recorded in a log book, clearly numbered and dated on at least 36 occasions. Students will receive the logbook after the first restaurant service.