Course Summary

This Accredited Short Course (which is the nationally recognised unit CHCDFV001 - Recognise and respond appropriately to domestic and family violence) describes the knowledge and skills required to identify and respond to the needs of clients who may be experiencing domestic and family violence, including responding to immediate intervention and support needs. This unit applies to health and community service workers providing services according to established organisation procedures and provides a foundational level of competency.

Students enrolling in this course should work or volunteer in the health or community services sectors. Please refer to the Entry Requirements below for further information.

Entry Requirements

There are no specific entry requirements, however, students enrolling in this course should work or volunteer in the health or community services sectors*

To achieve competency in this Accredited Course your assessment requires you to have access to a supervisor that has a qualification or two years’ experience working in domestic and family violence. The supervisor will be required to endorse (through “sign off”) that you have demonstrated these competencies in the workplace on three separate occasions:

• Identify and respond to the needs of at least three clients affected by domestic and family violence, according to legal and ethical requirements.
• Use the following interpersonal skills when working with the client.
• Appropriate questioning
• Active listening
• Rapport building
• Apply organisational standards, policies and procedures that comply with legislative and statutory requirements
• Complete accurate and comprehensive records and reports
• Explain the rights and responsibilities of both the client and the worker during contact
• Complete client referral documentation according to the organisation’s requirements
• Provide the client with appropriate information about the services available to them based on their needs

* Students not currently working or volunteering in health and community services should enrol through the CQUniversity Community Services qualification pathways in the unit of competency CHCDFV001 - Recognise and respond appropriately to domestic and family violence. Contact the Student Advice Team on 13 27 86 for information.

Course Details

Admission Codes

Student Outcomes, Career Opportunities and Occupations

On completion of this course, students will receive a Short Course Statement of Attainment. This unit assists students to develop knowledge and skills for application in a range of human services where workers may encounter victims of domestic and family violence. This unit can be credited towards a number of community and health services vocational education and training qualifications.