This qualification describes the skills and knowledge for entry level and support roles in the animal care and management industry, where workers provide care for animals in workplaces such as animal shelters, boarding/day care facilities, sanctuaries and veterinary clinics. The work activities are routine, performed under supervision and within clearly defined guidelines.
There are no current Training Package entry requirements into this qualification.
Students will be exposed to deceased animals in photo and video footage during the online learning and may be required to handle them during their work placement.
Students are required to:
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
Additional information
Course Type | Qualification | ||||||||||||||
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Student Availability |
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Fees |
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Application Mode |
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How to Apply | Please Enquire or Apply Now | ||||||||||||||
Study Area |
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Skill Area |
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AQF Level | Level 2: Certificate II |
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
Students completing ACM20121 Certificate II in Animal Care can enter the workforce in a supervised role as a Kennel Hand, Pet Shop Assistant, Animal Attendant or similar role
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details , including the different study modes offered for each structure.
12 months (Commence March 2022 - Complete by March 2023 / Commence July 2022 - Complete by July 2023)
Cluster One - Introduction to the Animal Care Work Environment | ||||
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BSBCMM211 | Apply communication skills | More Information | Training.gov Details | |
ACMWHS201 | Participate in workplace health and safety processes | More Information | Training.gov Details | |
ACMGEN201 | Work in the animal care industry | More Information | Training.gov Details | |
Cluster Two - Introduction to Animal Husbandry | ||||
ACMGEN202 | Complete animal care hygiene routines | More Information | Training.gov Details | |
ACMGEN203 | Feed and water animals | More Information | Training.gov Details | |
ACMGEN204 | Assist in health care of animals | More Information | Training.gov Details | |
Cluster Three - Introduction to Sustainability and Customer Experience | ||||
ACMSUS201 | Participate in environmentally sustainable work practices | More Information | Training.gov Details | |
ACMGEN205 | Source and provide information for animal care needs | More Information | Training.gov Details | |
BSBOPS203 | Deliver a service to customers | More Information | Training.gov Details | |
Cluster Four - Intermediate Animal Knowledge and First Aid Students must seek advice from the teacher before enrolling in Cluster 4 units, as the Cluster 4 choice of units are dependent on where students complete their placement. |
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ACMSPE317 | Provide general care of domestic cats | More Information | Training.gov Details | |
ACMSPE316 | Provide general care of domestic dogs | More Information | Training.gov Details | |
ACMGEN309 | Provide basic animal first aid | More Information | Training.gov Details |
Sequence | Unit |
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1 | BSBCMM211 - Apply communication skills |
2 | ACMWHS201 - Participate in workplace health and safety processes |
3 | ACMGEN201 - Work in the animal care industry |
4 | ACMGEN202 - Complete animal care hygiene routines |
5 | ACMGEN203 - Feed and water animals |
6 | ACMGEN204 - Assist in health care of animals |
7 | ACMSUS201 - Participate in environmentally sustainable work practices |
8 | ACMGEN205 - Source and provide information for animal care needs |
9 | BSBOPS203 - Deliver a service to customers |
10 | ACMSPE317 - Provide general care of domestic cats |
11 | ACMSPE316 - Provide general care of domestic dogs |
12 | ACMGEN309 - Provide basic animal first aid |
12 months (Commence March 2022 - Complete by March 2023 / Commence July 2022 - Complete by July 2023)
Cluster One - Introduction to the Animal Care Work Environment | ||||
---|---|---|---|---|
BSBCMM211 | Apply communication skills | More Information | Training.gov Details | |
ACMWHS201 | Participate in workplace health and safety processes | More Information | Training.gov Details | |
ACMGEN201 | Work in the animal care industry | More Information | Training.gov Details | |
Cluster Two - Introduction to Animal Husbandry | ||||
ACMGEN202 | Complete animal care hygiene routines | More Information | Training.gov Details | |
ACMGEN203 | Feed and water animals | More Information | Training.gov Details | |
ACMGEN204 | Assist in health care of animals | More Information | Training.gov Details | |
Cluster Three - Introduction to Sustainability and Customer Experience | ||||
ACMSUS201 | Participate in environmentally sustainable work practices | More Information | Training.gov Details | |
ACMGEN205 | Source and provide information for animal care needs | More Information | Training.gov Details | |
BSBOPS203 | Deliver a service to customers | More Information | Training.gov Details | |
Cluster Four - Intermediate Animal Knowledge and First Aid Students must seek advice from the teacher before enrolling in Cluster 4 units, as the Cluster 4 choice of units are dependent on where students complete their placement. |
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ACMSPE317 | Provide general care of domestic cats | More Information | Training.gov Details | |
ACMSPE316 | Provide general care of domestic dogs | More Information | Training.gov Details | |
ACMGEN309 | Provide basic animal first aid | More Information | Training.gov Details |
Sequence | Unit |
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1 | BSBCMM211 - Apply communication skills |
2 | ACMWHS201 - Participate in workplace health and safety processes |
3 | ACMGEN201 - Work in the animal care industry |
4 | ACMGEN202 - Complete animal care hygiene routines |
5 | ACMGEN203 - Feed and water animals |
6 | ACMGEN204 - Assist in health care of animals |
7 | ACMSUS201 - Participate in environmentally sustainable work practices |
8 | ACMGEN205 - Source and provide information for animal care needs |
9 | BSBOPS203 - Deliver a service to customers |
10 | ACMSPE317 - Provide general care of domestic cats |
11 | ACMSPE316 - Provide general care of domestic dogs |
12 | ACMGEN309 - Provide basic animal first aid |
Assessment Types |
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Third Party Verification |
Practical Task |
Written/Electronic Assessment |
RPL |
Practical Placement Information
Most units in this course have a mandatory practical
component. Students who are not already working in the industry will be
required to undertake work experience to complete their practical
assessment. Co-assessment with a supervisor is required.
Prior to enrolment, students are required to engage with
their local area Animal Industry Care providers to find suitable work placement
and commit to approximately 120 hours (3 weeks) of vocational placement over
the duration of the course.
Where to find placement
Veterinary Clinics |
Wildlife Hospitals |
Mobile Veterinary Services |
Riding for Disabled (RDA) |
Retail Pet Stores |
RSPCA |
Rural Produce Shops that sell retail and animals |
Council Pounds |
Livestock Farms, Feedlots and Dairies |
Animal Shelters |
Pet Groomers |
Animal Sanctuaries |
Boarding Kennels/Catteries |
Animal Research Facilities |
Zoos |
Animals for the entertainment industry (for example
Melville’s Farm or The Outback Spectacular) |
Petting Zoos |
Please note: to cover the assessment criteria in the
co-assessment document under each of the units, more than one placement may
be required. This will depend on the services that business provides. |
Microsoft Teams tutorial
information for enrolled students
The tutorials are very important as they give you a
platform to ask content specific questions in a live session with your teacher
and fellow students. Please make every effort to attend these tutorials
with your content questions.
3pm - 5pm
drop-in on Tuesday afternoons
Tuesday afternoon tutorial link
9am -
12noon drop-in on Thursday mornings
Thursday morning tutorial link
If you have any queries please
contact us at animalstudies@cqu.edu.au.