This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team. Take the next step in your business career with a course designed to provide advanced training for office-related roles. You will obtain sound knowledge in computing office technology, office practices and finance. This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
There are no entry requirements for this course.
Course Type | Qualification |
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Student Availability |
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Fees | For detailed information on Course Fees, visit www.cqu.edu.au/fees |
Application Mode |
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How to Apply | Please Enquire |
Study Area |
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Skill Area |
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AQF Level | Level 3: Certificate III |
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
Customer service adviser, data entry operator, general clerk, payroll officer, typist, word processing operator.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
12 months full-time or 18 months part-time
Core All students must complete this core unit. |
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BSBWHS302 | Apply knowledge of WHS legislation in the workplace | More Information | Training.gov Details | |
Elective All students must complete 11 electives. Composition of the 11 electives MUST include a minimum of 7 elective units, and could include a maximum of 4 unspecified elective units. |
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BSBITU309 | Produce desktop published documents | More Information | Training.gov Details | |
BSBCUS301 | Deliver and monitor a service to customers | More Information | Training.gov Details | |
BSBWOR301 | Organise personal work priorities and development | More Information | Training.gov Details | |
BSBITU313 | Design and produce digital text documents | More Information | Training.gov Details | |
BSBWRT301 | Write simple documents | More Information | Training.gov Details | |
BSBITU312 | Create electronic presentations | More Information | Training.gov Details | |
BSBITU314 | Design and produce spreadsheets | More Information | Training.gov Details | |
BSBDIV301 | Work effectively with diversity | More Information | Training.gov Details | |
BSBINM301 | Organise workplace information | More Information | Training.gov Details | |
BSBITU306 | Design and produce business documents | More Information | Training.gov Details | |
Unspecified Elective
4 elective units MAY be selected from the unspecified elective list.
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BSBLEG301 | Apply knowledge of the legal system to complete tasks | More Information | Training.gov Details | |
BSBLEG304 | Apply the principles of confidentiality and security within the legal environment | More Information | Training.gov Details | |
BSBLEG305 | Use legal terminology in order to carry out tasks | More Information | Training.gov Details | |
BSBLEG308 | Assist in prioritising and planning activities in a legal practice | More Information | Training.gov Details | |
BSBITU211 | Produce digital text documents | More Information | Training.gov Details | |
BSBADM307 | Organise schedules | More Information | Training.gov Details |
Sequence | Unit |
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1 | BSBCUS301 - Deliver and monitor a service to customers |
2 | BSBWOR301 - Organise personal work priorities and development |
3 | BSBITU211 - Produce digital text documents |
4 | BSBITU313 - Design and produce digital text documents |
5 | BSBWRT301 - Write simple documents |
6 | BSBITU312 - Create electronic presentations |
7 | BSBITU314 - Design and produce spreadsheets |
8 | BSBDIV301 - Work effectively with diversity |
9 | BSBINM301 - Organise workplace information |
10 | BSBWHS302 - Apply knowledge of WHS legislation in the workplace |
11 | BSBITU306 - Design and produce business documents |
12 | BSBADM307 - Organise schedules |
Unit Code | Unit Name |
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BSBITU309 | Produce desktop published documents |
BSBLEG308 | Assist in prioritising and planning activities in a legal practice |
BSBLEG301 | Apply knowledge of the legal system to complete tasks |
BSBLEG304 | Apply the principles of confidentiality and security within the legal environment |
BSBLEG305 | Use legal terminology in order to carry out tasks |
Core All students must complete this core unit. |
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BSBWHS302 | Apply knowledge of WHS legislation in the workplace | More Information | Training.gov Details | |
Elective All students must complete 11 electives. Composition of the 11 electives MUST include a minimum of 7 elective units, and could include a maximum of 4 unspecified elective units. |
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BSBITU309 | Produce desktop published documents | More Information | Training.gov Details | |
BSBCUS301 | Deliver and monitor a service to customers | More Information | Training.gov Details | |
BSBWOR301 | Organise personal work priorities and development | More Information | Training.gov Details | |
BSBITU313 | Design and produce digital text documents | More Information | Training.gov Details | |
BSBWRT301 | Write simple documents | More Information | Training.gov Details | |
BSBITU312 | Create electronic presentations | More Information | Training.gov Details | |
BSBITU314 | Design and produce spreadsheets | More Information | Training.gov Details | |
BSBDIV301 | Work effectively with diversity | More Information | Training.gov Details | |
BSBINM301 | Organise workplace information | More Information | Training.gov Details | |
BSBITU306 | Design and produce business documents | More Information | Training.gov Details | |
Unspecified Elective 4 elective units MAY be selected from the unspecified elective list. |
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BSBLEG305 | Use legal terminology in order to carry out tasks | More Information | Training.gov Details | |
BSBLEG308 | Assist in prioritising and planning activities in a legal practice | More Information | Training.gov Details | |
BSBWHS401 | Implement and monitor WHS policies, procedures and programs to meet legislative requirements | More Information | Training.gov Details | |
BSBITU402 | Develop and use complex spreadsheets | More Information | Training.gov Details | |
BSBITU212 | Create and use spreadsheets | More Information | Training.gov Details | |
BSBLEG301 | Apply knowledge of the legal system to complete tasks | More Information | Training.gov Details | |
BSBLEG304 | Apply the principles of confidentiality and security within the legal environment | More Information | Training.gov Details | |
BSBWHS201 | Contribute to health and safety of self and others | More Information | Training.gov Details | |
BSBITU211 | Produce digital text documents | More Information | Training.gov Details | |
BSBADM307 | Organise schedules | More Information | Training.gov Details |
Sequence | Unit |
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1 | BSBCUS301 - Deliver and monitor a service to customers |
2 | BSBWOR301 - Organise personal work priorities and development |
3 | BSBITU211 - Produce digital text documents |
4 | BSBITU313 - Design and produce digital text documents |
5 | BSBWRT301 - Write simple documents |
6 | BSBITU312 - Create electronic presentations |
7 | BSBITU314 - Design and produce spreadsheets |
8 | BSBDIV301 - Work effectively with diversity |
9 | BSBINM301 - Organise workplace information |
10 | BSBWHS302 - Apply knowledge of WHS legislation in the workplace |
11 | BSBITU306 - Design and produce business documents |
12 | BSBADM307 - Organise schedules |
Unit Code | Unit Name |
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BSBWHS201 | Contribute to health and safety of self and others |
BSBITU309 | Produce desktop published documents |
BSBITU212 | Create and use spreadsheets |
BSBITU402 | Develop and use complex spreadsheets |
BSBWHS401 | Implement and monitor WHS policies, procedures and programs to meet legislative requirements |
BSBLEG308 | Assist in prioritising and planning activities in a legal practice |
BSBLEG305 | Use legal terminology in order to carry out tasks |
BSBLEG301 | Apply knowledge of the legal system to complete tasks |
BSBLEG304 | Apply the principles of confidentiality and security within the legal environment |
Assessment Types |
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Written/Electronic Assessment |
Practical Task |
Third Party Verification |
Project |
RPL |
Enrolment Advice
If you wish to complete any of the BSBITU elective units, the BSBITU306 unit, if selected, must be the LAST of the BSBITU units completed.
Resource Requirements
Students studying this course will need access to a computer with internet and the following software packages:
MYOB AccountRight Student Edition V19.10 will need to be purchased at the expense of the student. A discounted version of MYOB is available for CQUni students. Microsoft Office software is available for students at no cost.
Internet access will be required to download any software packages. Instructions for downloading any required software or optional textbooks details will be provided to students after enrolment. Textbooks are an optional resource for this course as course materials are available online.