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CQUni Handbook
Course Terminated
Please note the information shown below is for a course that has been terminated and is no longer offered.
Previous Version
Version Effective: 5th of January, 2023
BSB30415 - Certificate III in Business Administration
Course Details
Course Summary
This qualification applies to a range of administrative roles in varied contexts. Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team. Perform common business-related tasks such as producing documents and building customer relationships. This course will introduce you to a range of standard business software packages including word processing, layout and database software. This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgement. They may provide technical advice and support to a team.
This course is currently in transition and being replaced by BSB30120 Certificate III in Business.
Students CURRENTLY ENROLLED in BSB30415 will need to completes and resulted by 22 March 2022. Students are encouraged to discuss their personal study plan with the teacher.
All NEW STUDENTS will need to enroll in BSB30120 Certificate III in Business.
Course Details
| Course Type | Qualification |
|---|---|
| Student Availability |
|
| Fees | For detailed information on Course Fees, visit www.cqu.edu.au/fees |
| Application Mode |
|
| How to Apply | Please Enquire |
| Study Area |
|
| Skill Area |
|
| AQF Level | Level 3: Certificate III |
Admission Codes
|
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
|---|---|
|
International Students CRICOS Codes |
|
Student Outcomes, Career Opportunities and Occupations
Job roles include: Accounts Receivable Clerk, Accounts Payable Clerk, Clerk, Data Entry Operator, Junior Personal Assistant, Receptionist.
Course Structures
Study Mode Definitions
- Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
- On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
- Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
Please select a course structure from the options below:
Trainees (User Choice)
12 months
- Online
- RPL/RCC/Credit
| Core All students must complete these 2 core units. |
||||
|---|---|---|---|---|
| BSBWHS201 | Contribute to health and safety of self and others | More Information | Training.gov Details | |
| BSBITU307 | Develop keyboarding speed and accuracy | More Information | Training.gov Details | |
| Elective Units Group A All students must complete a total of 11 elective units. Composition of the 11 electives MUST include a minimum of 7 Group A elective units and a maximum of 4 Group B and/or Unspecified electives |
||||
| BSBFIA303 | Process accounts payable and receivable | More Information | Training.gov Details | |
| BSBFIA302 | Process Payroll | More Information | Training.gov Details | |
| BSBITU313 | Design and produce digital text documents | More Information | Training.gov Details | |
| BSBWRT301 | Write simple documents | More Information | Training.gov Details | |
| BSBITU312 | Create electronic presentations | More Information | Training.gov Details | |
| BSBITU314 | Design and produce spreadsheets | More Information | Training.gov Details | |
| BSBITU309 | Produce desktop published documents | More Information | Training.gov Details | |
| BSBITU306 | Design and produce business documents | More Information | Training.gov Details | |
| BSBADM307 | Organise schedules | More Information | Training.gov Details | |
| Elective Units Group B All students must complete a total of 11 elective units. Composition of the 11 electives MUST include a minimum of 7 Group A elective units and a maximum of 4 Group B and/or Unspecified electives |
||||
| BSBWHS401 | Implement and monitor WHS policies, procedures and programs to meet legislative requirements | More Information | Training.gov Details | |
| BSBADM302 | Produce texts from notes | More Information | Training.gov Details | |
| BSBITU311 | Use simple relational databases (Release 1) | More Information | Training.gov Details | |
| BSBWOR301 | Organise personal work priorities and development | More Information | Training.gov Details | |
| BSBDIV301 | Work effectively with diversity | More Information | Training.gov Details | |
| BSBCUS301 | Deliver and monitor a service to customers | More Information | Training.gov Details | |
| BSBINM301 | Organise workplace information | More Information | Training.gov Details | |
| Unspecified Electives All students must complete a total of 11 elective units. Composition of the 11 electives MUST include a minimum of 7 Group A elective units and a maximum of 4 Group B and/or Unspecified electives |
||||
| BSBMKG413 | Promote products and services | More Information | Training.gov Details | |
| BSBMKG414 | Undertake marketing activities | More Information | Training.gov Details | |
| BSBITU212 | Create and use spreadsheets | More Information | Training.gov Details | |
| BSBITU211 | Produce digital text documents | More Information | Training.gov Details | |
| BSBITU401 | Design and develop complex text documents | More Information | Training.gov Details | |
| BSBITU402 | Develop and use complex spreadsheets | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | BSBITU313 - Design and produce digital text documents |
| 2 | BSBWRT301 - Write simple documents |
| 3 | BSBITU312 - Create electronic presentations |
| 4 | BSBITU314 - Design and produce spreadsheets |
| 5 | BSBWOR301 - Organise personal work priorities and development |
| 6 | BSBDIV301 - Work effectively with diversity |
| 7 | BSBCUS301 - Deliver and monitor a service to customers |
| 8 | BSBINM301 - Organise workplace information |
| 9 | BSBWHS201 - Contribute to health and safety of self and others |
| 10 | BSBITU307 - Develop keyboarding speed and accuracy |
| 11 | BSBITU309 - Produce desktop published documents |
| 12 | BSBITU306 - Design and produce business documents |
| 13 | BSBADM307 - Organise schedules |
The following units have no specific enrolment order and you should discuss the order of enrolment for these with your teacher.
| Unit Code | Unit Name |
|---|---|
| BSBITU402 | Develop and use complex spreadsheets |
| BSBWHS401 | Implement and monitor WHS policies, procedures and programs to meet legislative requirements |
| BSBITU401 | Design and develop complex text documents |
| BSBITU211 | Produce digital text documents |
| BSBITU212 | Create and use spreadsheets |
| BSBMKG414 | Undertake marketing activities |
| BSBMKG413 | Promote products and services |
| BSBITU311 | Use simple relational databases (Release 1) |
| BSBADM302 | Produce texts from notes |
| BSBFIA302 | Process Payroll |
| BSBFIA303 | Process accounts payable and receivable |
Start TAFE Now (STN)
24 months
- Online
- RPL/RCC/Credit
| Core Units
All students must complete these 2 core units. Enrol into one unit at a time, starting with the core units: BSBWHS201 and then BSBITU307.
|
||||
|---|---|---|---|---|
| BSBWHS201 | Contribute to health and safety of self and others | More Information | Training.gov Details | |
| BSBITU307 | Develop keyboarding speed and accuracy | More Information | Training.gov Details | |
| Elective Units Group A All students must complete a total of 11 elective units. Composition of the 11 electives MUST include a minimum of 7 Group A elective units and a maximum of 4 Group B and/or Unspecified electives |
||||
| BSBFIA303 | Process accounts payable and receivable | More Information | Training.gov Details | |
| BSBFIA302 | Process Payroll | More Information | Training.gov Details | |
| BSBITU312 | Create electronic presentations | More Information | Training.gov Details | |
| BSBITU313 | Design and produce digital text documents | More Information | Training.gov Details | |
| BSBWRT301 | Write simple documents | More Information | Training.gov Details | |
| BSBITU309 | Produce desktop published documents | More Information | Training.gov Details | |
| BSBITU314 | Design and produce spreadsheets | More Information | Training.gov Details | |
| BSBADM307 | Organise schedules | More Information | Training.gov Details | |
| BSBITU306 | Design and produce business documents | More Information | Training.gov Details | |
| Elective Units Group B All students must complete a total of 11 elective units. Composition of the 11 electives MUST include a minimum of 7 Group A elective units and a maximum of 4 Group B and/or Unspecified electives |
||||
| BSBADM302 | Produce texts from notes | More Information | Training.gov Details | |
| BSBITU311 | Use simple relational databases (Release 1) | More Information | Training.gov Details | |
| BSBDIV301 | Work effectively with diversity | More Information | Training.gov Details | |
| BSBCUS301 | Deliver and monitor a service to customers | More Information | Training.gov Details | |
| BSBWOR301 | Organise personal work priorities and development | More Information | Training.gov Details | |
| Unspecified Elective
All students must complete a total of 11 elective units.
Composition of the 11 electives MUST include a minimum of 7 Group A elective units and a maximum of 4 Group B and/or Unspecified electives
|
||||
| BSBITU211 | Produce digital text documents | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | BSBWHS201 - Contribute to health and safety of self and others |
| 2 | BSBITU307 - Develop keyboarding speed and accuracy |
| 3 | BSBITU312 - Create electronic presentations |
| 4 | BSBITU211 - Produce digital text documents |
| 5 | BSBITU313 - Design and produce digital text documents |
| 6 | BSBWRT301 - Write simple documents |
| 7 | BSBDIV301 - Work effectively with diversity |
| 8 | BSBCUS301 - Deliver and monitor a service to customers |
| 9 | BSBWOR301 - Organise personal work priorities and development |
| 10 | BSBITU309 - Produce desktop published documents |
| 11 | BSBITU314 - Design and produce spreadsheets |
| 12 | BSBADM307 - Organise schedules |
| 13 | BSBITU306 - Design and produce business documents |
The following units have no specific enrolment order and you should discuss the order of enrolment for these with your teacher.
| Unit Code | Unit Name |
|---|---|
| BSBFIA303 | Process accounts payable and receivable |
| BSBFIA302 | Process Payroll |
| BSBITU311 | Use simple relational databases (Release 1) |
| BSBADM302 | Produce texts from notes |
Online
12-18 months
- Online
- RPL/RCC/Credit
| Core Units
Students must complete these 2 core units.
|
||||
|---|---|---|---|---|
| BSBWHS201 | Contribute to health and safety of self and others | More Information | Training.gov Details | |
| BSBITU307 | Develop keyboarding speed and accuracy | More Information | Training.gov Details | |
| Elective Units Group A All students must complete a total of 11 elective units. Composition of the 11 electives MUST include a minimum of 7 Group A elective units and a maximum of 4 Group B and/or Unspecified electives |
||||
| BSBFIA302 | Process Payroll | More Information | Training.gov Details | |
| BSBFIA303 | Process accounts payable and receivable | More Information | Training.gov Details | |
| BSBADM307 | Organise schedules | More Information | Training.gov Details | |
| BSBITU312 | Create electronic presentations | More Information | Training.gov Details | |
| BSBITU313 | Design and produce digital text documents | More Information | Training.gov Details | |
| BSBITU314 | Design and produce spreadsheets | More Information | Training.gov Details | |
| BSBITU306 | Design and produce business documents | More Information | Training.gov Details | |
| BSBITU309 | Produce desktop published documents | More Information | Training.gov Details | |
| BSBWRT301 | Write simple documents | More Information | Training.gov Details | |
| Elective Units Group B All students must complete a total of 11 elective units. Composition of the 11 electives MUST include a minimum of 7 Group A elective units and a maximum of 4 Group B and/or Unspecified electives |
||||
| BSBDIV301 | Work effectively with diversity | More Information | Training.gov Details | |
| BSBCUS301 | Deliver and monitor a service to customers | More Information | Training.gov Details | |
| BSBADM302 | Produce texts from notes | More Information | Training.gov Details | |
| BSBWOR301 | Organise personal work priorities and development | More Information | Training.gov Details | |
| BSBITU311 | Use simple relational databases (Release 1) | More Information | Training.gov Details | |
| BSBINM301 | Organise workplace information | More Information | Training.gov Details | |
| Unspecified electives All students must complete a total of 11 elective units. Composition of the 11 electives MUST include a minimum of 7 Group A elective units and a maximum of 4 Group B and/or Unspecified electives |
||||
| BSBITU402 | Develop and use complex spreadsheets | More Information | Training.gov Details | |
| BSBITU211 | Produce digital text documents | More Information | Training.gov Details | |
| BSBITU401 | Design and develop complex text documents | More Information | Training.gov Details | |
| BSBITU212 | Create and use spreadsheets | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | BSBWHS201 - Contribute to health and safety of self and others |
| 2 | BSBITU307 - Develop keyboarding speed and accuracy |
| 3 | BSBADM307 - Organise schedules |
| 4 | BSBITU312 - Create electronic presentations |
| 5 | BSBITU313 - Design and produce digital text documents |
| 6 | BSBITU314 - Design and produce spreadsheets |
| 7 | BSBITU306 - Design and produce business documents |
| 8 | BSBITU309 - Produce desktop published documents |
| 8 | BSBINM301 - Organise workplace information |
| 9 | BSBWRT301 - Write simple documents |
The following units have no specific enrolment order and you should discuss the order of enrolment for these with your teacher.
| Unit Code | Unit Name |
|---|---|
| BSBITU212 | Create and use spreadsheets |
| BSBDIV301 | Work effectively with diversity |
| BSBFIA302 | Process Payroll |
| BSBFIA303 | Process accounts payable and receivable |
| BSBITU401 | Design and develop complex text documents |
| BSBITU211 | Produce digital text documents |
| BSBITU402 | Develop and use complex spreadsheets |
| BSBITU311 | Use simple relational databases (Release 1) |
| BSBWOR301 | Organise personal work priorities and development |
| BSBADM302 | Produce texts from notes |
| BSBCUS301 | Deliver and monitor a service to customers |
Mixed Mode
12-18 months
- Mixed Mode
| Core Units
All students must complete these 2 core units.
|
||||
|---|---|---|---|---|
| BSBWHS201 | Contribute to health and safety of self and others | More Information | Training.gov Details | |
| BSBITU307 | Develop keyboarding speed and accuracy | More Information | Training.gov Details | |
| Elective Units Group A All students must complete a total of 11 elective units. Composition of the 11 electives MUST include a minimum of 7 Group A elective units and a maximum of 4 Group B and/or Unspecified electives |
||||
| BSBFIA302 | Process Payroll | More Information | Training.gov Details | |
| BSBFIA303 | Process accounts payable and receivable | More Information | Training.gov Details | |
| BSBADM307 | Organise schedules | More Information | Training.gov Details | |
| BSBITU312 | Create electronic presentations | More Information | Training.gov Details | |
| BSBITU313 | Design and produce digital text documents | More Information | Training.gov Details | |
| BSBITU314 | Design and produce spreadsheets | More Information | Training.gov Details | |
| BSBITU306 | Design and produce business documents | More Information | Training.gov Details | |
| BSBITU309 | Produce desktop published documents | More Information | Training.gov Details | |
| BSBWRT301 | Write simple documents | More Information | Training.gov Details | |
| Elective Units Group B All students must complete a total of 11 elective units. Composition of the 11 electives MUST include a minimum of 7 Group A elective units and a maximum of 4 Group B and/or Unspecified electives |
||||
| BSBCUS301 | Deliver and monitor a service to customers | More Information | Training.gov Details | |
| BSBWOR301 | Organise personal work priorities and development | More Information | Training.gov Details | |
| BSBITU311 | Use simple relational databases (Release 1) | More Information | Training.gov Details | |
| BSBDIV301 | Work effectively with diversity | More Information | Training.gov Details | |
| BSBADM302 | Produce texts from notes | More Information | Training.gov Details | |
| BSBINM301 | Organise workplace information | More Information | Training.gov Details | |
| Unspecified electives All students must complete a total of 11 elective units. Composition of the 11 electives MUST include a minimum of 7 Group A elective units and a maximum of 4 Group B and/or Unspecified electives |
||||
| BSBITU212 | Create and use spreadsheets | More Information | Training.gov Details | |
| BSBITU211 | Produce digital text documents | More Information | Training.gov Details | |
| BSBITU402 | Develop and use complex spreadsheets | More Information | Training.gov Details | |
| BSBITU401 | Design and develop complex text documents | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | BSBWHS201 - Contribute to health and safety of self and others |
| 2 | BSBITU307 - Develop keyboarding speed and accuracy |
| 3 | BSBADM307 - Organise schedules |
| 4 | BSBITU312 - Create electronic presentations |
| 5 | BSBITU313 - Design and produce digital text documents |
| 6 | BSBITU314 - Design and produce spreadsheets |
| 7 | BSBITU306 - Design and produce business documents |
| 8 | BSBITU309 - Produce desktop published documents |
| 8 | BSBINM301 - Organise workplace information |
| 9 | BSBWRT301 - Write simple documents |
The following units have no specific enrolment order and you should discuss the order of enrolment for these with your teacher.
| Unit Code | Unit Name |
|---|---|
| BSBITU401 | Design and develop complex text documents |
| BSBCUS301 | Deliver and monitor a service to customers |
| BSBFIA302 | Process Payroll |
| BSBFIA303 | Process accounts payable and receivable |
| BSBITU402 | Develop and use complex spreadsheets |
| BSBITU211 | Produce digital text documents |
| BSBITU212 | Create and use spreadsheets |
| BSBADM302 | Produce texts from notes |
| BSBDIV301 | Work effectively with diversity |
| BSBITU311 | Use simple relational databases (Release 1) |
| BSBWOR301 | Organise personal work priorities and development |
Course Assessment Information
RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
| Assessment Types |
|---|
| Third Party Verification |
| Written/Electronic Assessment |
| Project |
| RPL |
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.
Domestic 2019 Availabilities
Trainees (User Choice)
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN)
There are currently no intakes scheduled for this course structure.
Online
Online
January: Full Time/Part Time
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
December: Full Time/Part Time
Mixed Mode
There are currently no intakes scheduled for this course structure.
Domestic 2020 Availabilities
Trainees (User Choice)
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN)
Online
January: Full Time/Part Time
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
December: Full Time/Part Time
Online
Online
January: Full Time/Part Time
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
December: Full Time/Part Time
Mixed Mode
There are currently no intakes scheduled for this course structure.
Domestic 2021 Availabilities
Trainees (User Choice)
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN)
There are currently no intakes scheduled for this course structure.
Online
Online
January: Full Time/Part Time
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
Mixed Mode
There are currently no intakes scheduled for this course structure.
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:
Show Historic Availabilities
Show Historic Availabilities
More Details
More Details
Enrolment Advice
If you wish to complete any of the BSBITU elective units, the BSBITU306 unit, if selected, must be the LAST of the BSBITU units completed.
Skilling Queenslanders for Work Initiative
Community organisations successful in their application with the Queensland Government have access to the Skilling Queenslanders for Work initiative. This funding can assist students, who meet the eligibility criteria, apply for a place in their community organisation’s project. Further information about the initiative can be found at https://training.qld.gov.au/home/sqw.
The following community organisations have a partnership agreement in place with CQUni, as the preferred Registered Training Organisation. This partnership gives these organisations the ability to recruit students within their community who meet the eligibility criteria set by the Department of Education and Training, and send through documentation to enable CQUni to process the pre-enrolments.
They are:
Tully Support Centre Inc. Email: info@tullysupportcentre.com.au
Students currently studying or wanting to enquire about eligibility with the funding or for this course can contact the community organisation.
Resource Requirements
Students studying this course will need access to a computer with internet and the following software packages:
- The latest version of Adobe Reader
- Microsoft Office 2016 with Microsoft Access
- MYOB AccountRight Student Edition V19.10.
- MYOB AccountRight Student Edition V19.10 will need to be purchased at the expense of the student.
A discounted version of MYOB is available for CQUni students. Microsoft Office software is available for students at no cost.
Internet access will be required to download any software packages. Instructions for downloading any required software or optional textbooks details will be provided to students after enrolment. Textbooks are an optional resource for this course as course materials are available online.