Course History
Please note that the information shown below is for an obsolete version of the course. Please select the 'Next Version' button to view more relevant data
Course Details
Course Summary
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Requirements - To Be Eligible
For your application to be considered, you must meet the following entry requirements.
Entry RequirementsThere are no entry requirements for this course.
Course Details
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| How to Apply | Please Enquire or Apply Now | ||||||
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| Skill Area |
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| AQF Level | Level 4: Certificate IV |
Admission Codes
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Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
Student Outcomes, Career Opportunities and Occupations
Career opportunities include: office administrator, project officer, team leader, personal assistant and business coordinator.
Course Structures
In order to complete this course, you must:
- Complete 6 core units
- Complete 6 elective units
Study Mode Definitions
- Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
- On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
- Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
Online
12-18 months
- Online
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Core Students must complete six (6) core units and six (6) elective units. Two (2) electives must be selected from Group A For the remaining four (4) elective units
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| BSBXCM401 | Apply communication strategies in the workplace | More Information | Training.gov Details | |
| BSBWRT411 | Write complex documents | More Information | Training.gov Details | |
| BSBWHS411 | Implement and monitor WHS policies, procedures and programs | More Information | Training.gov Details | |
| BSBTWK401 | Build and maintain business relationships | More Information | Training.gov Details | |
| BSBTEC404 | Use digital technologies to collaborate in a work environment | More Information | Training.gov Details | |
| BSBCRT411 | Apply critical thinking to work practices | More Information | Training.gov Details | |
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Group A Elective - Self Management Students must complete six (6) core units and six (6) elective units. Two (2) electives must be selected from Group A For the remaining four (4) elective units
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| BSBPEF502 | Develop and use Emotional Intelligence | More Information | Training.gov Details | |
| BSBPEF402 | Develop personal work priorities | More Information | Training.gov Details | |
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Group B Elective - Leadership Students must complete six (6) core units and six (6) elective units. Two (2) electives must be selected from Group A For the remaining four (4) elective units
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| BSBXTW401 | Lead and facilitate a team | More Information | Training.gov Details | |
| BSBLDR411 | Demonstrate leadership in the workplace | More Information | Training.gov Details | |
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Group C Electives - Business Administration Students must complete six (6) core units and six (6) elective units. Two (2) electives must be selected from Group A For the remaining four (4) elective units
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| BSBTEC402 | Design and produce complex spreadsheets | More Information | Training.gov Details | |
| BSBTEC401 | Design and produce complex text documents | More Information | Training.gov Details | |
| BSBOPS405 | Organise business meetings | More Information | Training.gov Details | |
Unit Sequence
For the following units, you may choose your own order of study, while taking into account pre-requisite requirements and the unit availability.
| Unit Code | Unit Name |
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| BSBXCM401 | Apply communication strategies in the workplace |
| BSBWRT411 | Write complex documents |
| BSBWHS411 | Implement and monitor WHS policies, procedures and programs |
| BSBTWK401 | Build and maintain business relationships |
| BSBTEC404 | Use digital technologies to collaborate in a work environment |
| BSBCRT411 | Apply critical thinking to work practices |
| BSBPEF502 | Develop and use Emotional Intelligence |
| BSBPEF402 | Develop personal work priorities |
| BSBXTW401 | Lead and facilitate a team |
| BSBLDR411 | Demonstrate leadership in the workplace |
| BSBTEC402 | Design and produce complex spreadsheets |
| BSBTEC401 | Design and produce complex text documents |
| BSBOPS405 | Organise business meetings |
Course Assessment Information
RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
| Assessment Types |
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| Written/Electronic Assessment |
| Practical Task |
| Project |
| RPL |
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.
Domestic 2021 Availabilities
Online
Online
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
Domestic 2022 Availabilities
Online
Online
January: Full Time/Part Time
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
Domestic 2023 Availabilities
Online
Online
January: Full Time/Part Time
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
Domestic 2024 Availabilities
Online
There are currently no intakes scheduled for this course structure.
Domestic 2025 Availabilities
Online
There are currently no intakes scheduled for this course structure.
Domestic 2026 Availabilities
Online
There are currently no intakes scheduled for this course structure.
For individual class days and times for each intake please check the TAFE Timetable
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:
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More Details
No additional details have been provided.