Course Summary
This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.
Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.
They may plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources
Requirements - To Be Eligible
For your application to be considered, you must meet the following entry requirements.
Entry RequirementsCompletion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
There are no other mandatory entry requirements for this qualification.
VET Student Loan Information
VET Student Loans may be available for eligible students in approved Diploma level qualifications. The loan can be used towards Tuition Fees only and does not cover additional expenses such as textbooks, uniforms, equipment, travel, tools, and accommodation or general living expenses. Loan limits or caps may apply for some eligible courses and where a loan limit is reached for a course, students may be required to pay upfront for any remaining units.
For more information or to check your eligibility for a VET Student Loan, please visit our VET Student Loans webpage or contact us .
Course Details
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| How to Apply | Please Enquire or Apply Now | ||||||
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| Skill Area |
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| AQF Level | Level 5: Diploma |
Admission Codes
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Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
Student Outcomes, Career Opportunities and Occupations
Career opportunities could include Store Manager, Frontline Manager, Information Services Manager, Business Administration Manager, Business Manager.
- Complete 6 core units
- Complete 6 elective units
Study Mode Definitions
- Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
- On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
- Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
12-24 months
- Online
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Core Students must complete six (6) core units and six (6) elective units. IMPORTANT: Students should enrol in a maximum of one unit at a time, commencing at Stage 1 through to Stage 12. If you wish to enrol in to more than the recommended one unit maximum, you must discuss this with your teacher prior to enrolling. |
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| BSBCRT511 | Develop critical thinking in others | More Information | Training.gov Details | |
| BSBPEF502 | Develop and use Emotional Intelligence | More Information | Training.gov Details | |
| BSBCMM511 | Communicate with influence | More Information | Training.gov Details | |
| BSBLDR523 | Lead and manage effective workplace relationships | More Information | Training.gov Details | |
| BSBTWK502 | Manage team effectiveness | More Information | Training.gov Details | |
| BSBOPS502 | Manage business operational plans | More Information | Training.gov Details | |
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Elective Units Students must complete six (6) core units and six (6) elective units. |
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| BSBSTR502 | Facilitate continuous improvement | More Information | Training.gov Details | |
| BSBHRM524 | Coordinate workforce plan implementation | More Information | Training.gov Details | |
| BSBHRM522 | Manage employee and industrial relations | More Information | Training.gov Details | |
| BSBOPS501 | Manage business resources | More Information | Training.gov Details | |
| BSBLDR522 | Manage people performance | More Information | Training.gov Details | |
| BSBSUS511 | Develop workplace policies and procedures for sustainability | More Information | Training.gov Details | |
| BSBTWK503 | Manage meetings | More Information | Training.gov Details | |
| BSBXCM501 | Lead communication in the workplace | More Information | Training.gov Details | |
| BSBFIN501 | Manage budgets and financial plans | More Information | Training.gov Details | |
| BSBOPS504 | Manage business risk | More Information | Training.gov Details | |
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Other Electives
These units are available using the Packaging Rules and the student is limited to a maximum of 2 imported units only.
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| BSBHRM525 | Manage recruitment and onboarding | More Information | Training.gov Details | |
| BSBTEC402 | Design and produce complex spreadsheets | More Information | Training.gov Details | |
| BSBTEC401 | Design and produce complex text documents | More Information | Training.gov Details | |
| BSBHRM526 | Manage payroll | More Information | Training.gov Details | |
Unit Sequence
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | BSBCRT511 - Develop critical thinking in others |
| 2 | BSBPEF502 - Develop and use Emotional Intelligence |
| 3 | BSBCMM511 - Communicate with influence |
| 4 | BSBLDR523 - Lead and manage effective workplace relationships |
| 5 | BSBTWK502 - Manage team effectiveness |
| 6 | BSBOPS502 - Manage business operational plans |
| 7 | BSBLDR522 - Manage people performance |
| 8 | BSBSUS511 - Develop workplace policies and procedures for sustainability |
| 9 | BSBTWK503 - Manage meetings |
| 10 | BSBXCM501 - Lead communication in the workplace |
| 11 | BSBFIN501 - Manage budgets and financial plans |
| 12 | BSBOPS504 - Manage business risk |
| Unit Code | Unit Name |
|---|---|
| BSBSTR502 | Facilitate continuous improvement |
| BSBHRM524 | Coordinate workforce plan implementation |
| BSBHRM522 | Manage employee and industrial relations |
| BSBOPS501 | Manage business resources |
| BSBHRM525 | Manage recruitment and onboarding |
| BSBTEC402 | Design and produce complex spreadsheets |
| BSBTEC401 | Design and produce complex text documents |
| BSBHRM526 | Manage payroll |
Course Assessment Information
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
| Assessment Types |
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| Written/Electronic Assessment |
| Practical Task |
| Project |
| RPL |
Domestic 2021 Availabilities
Standard Course Structure
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
December: Full Time/Part Time
Domestic 2022 Availabilities
Standard Course Structure
January: Full Time/Part Time
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
December: Full Time/Part Time
Domestic 2023 Availabilities
Standard Course Structure
January: Full Time/Part Time
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
December: Full Time/Part Time
Domestic 2024 Availabilities
Standard Course Structure
Domestic 2025 Availabilities
Standard Course Structure
Domestic 2026 Availabilities
Standard Course Structure
Show Historic Availabilities