CHC22015 - Certificate II in Community Services

Version Effective: 3rd of November, 2025

Course Details

Course Summary

Early Childhood Specialisation

Studying a Certificate II in Community Services will provide a pathway to future study for workforce entry as an Educator in the Early Childhood Sector and Education Support (Teacher Aide) in Education. At this level, work takes place under direct, regular supervision within clearly defined guidelines. Certificate II in Community Services is embedded into our Certificate III for Early Childhood Education and Care as well as other pathways to qualifications within other CQUniversity Schools. Completion of 9 units within the Certificate II of which 6 will be directly credited towards the Certificate III in Early Childhood Education and Care.

Requirements - To Be Eligible

For your application to be considered, you must meet the following entry requirements.

Entry Requirements

CQUniversity requires:

  • completion of the BKSB (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher-level course.

Early Childhood Specialisation

To complete this course, students are required to undertake vocational placement and complete a minimum of 100 hours. 

Ability to obtain a Suitability Card (Blue Card)

Access to a computer, internet, and intermediate computer skills required.

Vocational Placement and Work Integrated Learning

Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.

Additional information

A minimum of 100 hours Vocational Placement is required to be completed for this qualification and students to submit a logbook as evidence of attendance.

 

Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees
Full Fee $2,115.00 (2026)
Fee for service per unit $235.00 (2026)
RPL Fee for service per Unit $177.00 (2026)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire or Apply Now
Study Area
  • Education and Humanities
Skill Area
  • Child Care
  • Community Services
AQF Level Level 2: Certificate II

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Not Applicable

Student Outcomes, Career Opportunities and Occupations

Early Childhood specialisation

Graduate students will have the opportunity to seek further study pathways to gain essential skills and knowledge to secure their desired career. Certificate II in Community Services is embedded into our Certificate qualification for Early Childhood Education and School Based Education Support as well as other pathways to qualifications within other CQUniversity Schools.

Course Structures
Online

Early Childhood Specialisation

This qualification will be delivered on Moodle, for a period of 54 weeks. It is possible for students to complete their training sooner if they have reached the required skill level.

Zoom sessions are provided weekly, excluding Queensland School Holiday periods. Students are able to access a teacher during these times to assist and guide them with their studies.

To complete this course, students are required to undertake vocational placement and complete a minimum of 100 hours in an approved Early Childhood service. 

  • RPL/RCC/Credit
  • Online
Cluster 1 - Health and Safety

In this cluster, you will learn about the following topics:

  • Follow and implement safe work practices
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices
HLTWHS001 Participate in workplace health and safety More Information Training.gov Details
Cluster 2 - Legal and Ethical

In this cluster, you will learn about the following topics:

  • Implement work practices which support the protection of children and young people
  • Report indications of possible risk of harm
  • Apply ethical and nurturing practices in work with children and young people
  • Identify legal and ethical obligations
  • Meet legal and ethical obligations
  • Contribute to workplace improvements
CHCECE055 Meet legal and ethical obligations in children's education and care More Information Training.gov Details
CHCPRT001 Identify and respond to children and young people at risk More Information Training.gov Details
Cluster 3 - Culture and Community

In this cluster, you will learn about the following topics:

  • Reflect on own perspectives and social awareness
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
  • Identify cultural safety issues in the workplace
  • Model cultural safety in own work
  • Develop strategies for improved cultural safety
  • Evaluate cultural safety strategies
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety More Information Training.gov Details
CHCDIV001 Work with diverse people More Information Training.gov Details
Cluster 4- Work Activities

In this cluster, you will learn about the following topics:

  • Organise work schedule
  • Complete work tasks
  • Review work performance
  • Source and use information on work in children’s education and care
  • Work within service requirements
  • Use effective work practices
  • Work collaboratively
  • Develop personal professional practice
CHCECE056 Work effectively in children's education and care More Information Training.gov Details
BSBWOR202 Organise and complete daily work activities More Information Training.gov Details
Cluster 5 - Effective Communication

In this cluster, you will learn about the following topics:

  • Greet and observe people
  • Follow organisational procedures to collect routine client information
  • Identify priority of need and refer to organisation guidelines
  • Provide service information
  • Communicate effectively with people
  • Collaborate with colleagues
  • Address constraints to communication
  • Report problems to supervisor
  • Complete workplace correspondence and documentation
  • Contribute to continuous improvement
CHCCOM001 Provide first point of contact More Information Training.gov Details
CHCCOM005 Communicate and work in health or community services More Information Training.gov Details

Unit Sequence

Sequence Unit
1 HLTWHS001 - Participate in workplace health and safety
2 CHCECE055 - Meet legal and ethical obligations in children's education and care
2 CHCPRT001 - Identify and respond to children and young people at risk
3 CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety
3 CHCDIV001 - Work with diverse people
4 CHCECE056 - Work effectively in children's education and care
4 BSBWOR202 - Organise and complete daily work activities
4 CHCCOM001 - Provide first point of contact
4 CHCCOM005 - Communicate and work in health or community services


Start TAFE Now - Year 11

Early Childhood Specialisation

This qualification will be delivered on Moodle, for a period of 54 weeks and is tailored to high school students wanting to complete the course in year 11. It is possible for students to complete their training sooner if they have reached the required skill level. Zoom sessions are provided weekly, excluding Queensland School Holiday periods. Students are able to access a teacher during these times to assist and guide them with their studies. To complete this course, students are required to undertake vocational placement and complete a minimum of 100 hours in an approved Early Childhood service. 

  • RPL/RCC/Credit
  • Online
Cluster 1 - Health and Safety

In this cluster, you will learn about the following topics:

  • Follow and implement safe work practices
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices
HLTWHS001 Participate in workplace health and safety More Information Training.gov Details
Cluster 2 - Legal and Ethical

In this cluster, you will learn about the following topics:

  • Implement work practices that support the protection of children and young people
  • Report indications of possible risk of harm
  • Apply ethical and nurturing practices in work with children and young people
  • Identify legal and ethical obligations 
  • Meet legal and ethical obligations
  • Contribute to workplace improvements
CHCECE055 Meet legal and ethical obligations in children's education and care More Information Training.gov Details
CHCPRT001 Identify and respond to children and young people at risk More Information Training.gov Details
Cluster 3 - Culture and Community

In this cluster, you will learn about the following topics:

  • Reflect on own perspectives and social awareness
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
  • Identify cultural safety issues in the workplace
  • Model cultural safety in own work
  • Develop strategies for improved cultural safety
  • Evaluate cultural safety strategies
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety More Information Training.gov Details
CHCDIV001 Work with diverse people More Information Training.gov Details
Cluster 4- Work Activities

In this cluster, you will learn about the following topics:

  • Organise work schedule
  • Complete work tasks
  • Review work performance
  • Source and use information on work in children’s education and care
  • Work within service requirements
  • Use effective work practices
  • Work collaboratively
  • Develop personal professional practice
CHCECE056 Work effectively in children's education and care More Information Training.gov Details
BSBWOR202 Organise and complete daily work activities More Information Training.gov Details
Cluster 5 - Effective Communication

In this cluster, you will learn about the following topics:

  • Greet and observe people
  • Follow organisational procedures to collect routine client information
  • Identify priority of need and refer to organisation guidelines
  • Provide service information
  • Communicate effectively with people
  • Collaborate with colleagues
  • Address constraints to communication
  • Report problems to supervisor
  • Complete workplace correspondence and documentation
  • Contribute to continuous improvement
CHCCOM001 Provide first point of contact More Information Training.gov Details
CHCCOM005 Communicate and work in health or community services More Information Training.gov Details

Unit Sequence

Sequence Unit
1 HLTWHS001 - Participate in workplace health and safety
2 CHCECE055 - Meet legal and ethical obligations in children's education and care
2 CHCPRT001 - Identify and respond to children and young people at risk
3 CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety
3 CHCDIV001 - Work with diverse people
4 CHCECE056 - Work effectively in children's education and care
4 BSBWOR202 - Organise and complete daily work activities
4 CHCCOM001 - Provide first point of contact
4 CHCCOM005 - Communicate and work in health or community services


Start TAFE Now - Year 11 & 12

Early Childhood Specialisation

This qualification will be delivered on Moodle, for a period of 72 weeks and is tailored to high school students wanting to complete the course over year 11 & 12. It is possible for students to complete their training sooner if they have reached the required skill level. Zoom sessions are provided weekly, excluding Queensland School Holiday periods. Students are able to access a teacher during these times to assist and guide them with their studies. To complete this course, students are required to undertake vocational placement and complete a minimum of 100 hours in an approved Early Childhood service. 

  • RPL/RCC/Credit
  • Online
Cluster 1 - Health and Safety

In this cluster, you will learn about the following topics:

  • Follow and implement safe work practices
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices
HLTWHS001 Participate in workplace health and safety More Information Training.gov Details
Cluster 2 - Legal and Ethical

In this cluster, you will learn about the following topics:

  • Implement work practices which support the protection of children and young people
  • Report indications of possible risk of harm
  • Apply ethical and nurturing practices in work with children and young people
  • Identify legal and ethical obligations
  • Meet legal and ethical obligations
  • Contribute to workplace improvements
CHCPRT001 Identify and respond to children and young people at risk More Information Training.gov Details
CHCECE055 Meet legal and ethical obligations in children's education and care More Information Training.gov Details
Cluster 3 - Culture and Community

In this cluster, you will learn about the following topics:

  • Reflect on own perspectives and social awareness
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
  • Identify cultural safety issues in the workplace
  • Model cultural safety in own work
  • Develop strategies for improved cultural safety
  • Evaluate cultural safety strategies
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety More Information Training.gov Details
CHCDIV001 Work with diverse people More Information Training.gov Details
Cluster 4- Work Activities

In this cluster, you will learn about the following topics:

  • Organise work schedule
  • Complete work tasks
  • Review work performance
  • Source and use information on work in children’s education and care
  • Work within service requirements
  • Use effective work practices
  • Work collaboratively
  • Develop personal professional practice
BSBWOR202 Organise and complete daily work activities More Information Training.gov Details
CHCECE056 Work effectively in children's education and care More Information Training.gov Details
Cluster 5 - Effective Communication

In this cluster, you will learn about the following topics:

  • Greet and observe people
  • Follow organisational procedures to collect routine client information
  • Identify priority of need and refer to organisation guidelines
  • Provide service information
  • Communicate effectively with people
  • Collaborate with colleagues
  • Address constraints to communication
  • Report problems to supervisor
  • Complete workplace correspondence and documentation
  • Contribute to continuous improvement
CHCCOM001 Provide first point of contact More Information Training.gov Details
CHCCOM005 Communicate and work in health or community services More Information Training.gov Details

Unit Sequence

Sequence Unit
1 HLTWHS001 - Participate in workplace health and safety
2 CHCPRT001 - Identify and respond to children and young people at risk
2 CHCECE055 - Meet legal and ethical obligations in children's education and care
3 CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety
3 CHCDIV001 - Work with diverse people
4 BSBWOR202 - Organise and complete daily work activities
4 CHCECE056 - Work effectively in children's education and care
4 CHCCOM001 - Provide first point of contact
4 CHCCOM005 - Communicate and work in health or community services


Course Assessment Information

Assessment Types
Other
Project
Third Party Verification
Written/Electronic Assessment
RPL
Course Learning Outcomes
Where and when can I start?

Domestic 2020 Availabilities

Online
Start TAFE Now - Year 11
Start TAFE Now - Year 11 & 12

Domestic 2021 Availabilities

Online
Start TAFE Now - Year 11
Start TAFE Now - Year 11 & 12

Domestic 2022 Availabilities

Online
Start TAFE Now - Year 11
Start TAFE Now - Year 11 & 12

Domestic 2023 Availabilities

Online
Start TAFE Now - Year 11
Start TAFE Now - Year 11 & 12

Domestic 2026 Availabilities

Online
Start TAFE Now - Year 11
Start TAFE Now - Year 11 & 12
More Details

More Details

Enrolment Sequence

Please refer to the VET Course Planners for further details relating to the cluster enrolment sequence of this course.  Students must enrol into all units of the cluster unless they are eligible for credit transfer of any unit/s completed within another qualification.

 

Compulsory Attendance Requirements

Students who are not currently working in an educational workplace must organise a voluntary work placement.  All students will need to complete third party reports, practical assessment and a vocational placement logbook.  These observations and reports will need to be signed off by a qualified supervisor within at a minimum, the same level qualification. Students will be required to complete a minimum of 100 hours of placement throughout the duration of the course.

All students will need to hold a Blue Card prior to starting their practical work placement.  For more information on the Blue Card visit – https://www.bluecard.qld.gov.au or telephone 1800 113 611. 

 

Resource Requirements

All resources for this qualification are available online through Moodle.

 

Optional Attendance

Weekly Zoom session options with a teacher to assist students with their study, all details on Moodle.