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CQUni Handbook
CHC32015 - Certificate III in Community Services
Course Details
Course Summary
This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.
Entry Requirements
Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
There are no other entry requirements for this course, however, it is highly recommended that students have completed Year 10 or equivalent.
COVID-19 Vaccination Requirement
The COVID-19 vaccination is mandatory to be eligible to attend a WIL placement for this course. Students will be required to provide evidence of having completed a COVID-19 vaccination schedule by the closing date prior to a WIL placement. The vaccine received must be a vaccine approved by the Therapeutic Goods Administration (TGA) of Australia.
Course Details
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| Application Mode |
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| How to Apply | Please Enquire or Apply Now | ||||||||||||
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| AQF Level | Level 3: Certificate III |
Admission Codes
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Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
Student Outcomes, Career Opportunities and Occupations
This level is appropriate for support workers, case workers and client contact officers, generally these positions have direct contact with clients, identify presenting needs and refer to appropriate services and support.
Course Structures
In order to complete this course, you must:
- Complete 5 core units
- Complete 7 elective units
Study Mode Definitions
- Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
- On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
- Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
Standard Course Structure
12 months full-time
- Online
| Core |
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| CHCDIV001 | Work with diverse people | More Information | Training.gov Details | |
| CHCCOM005 | Communicate and work in health or community services | More Information | Training.gov Details | |
| HLTWHS002 | Follow safe work practices for direct client care | More Information | Training.gov Details | |
| CHCCCS016 | Respond to client needs | More Information | Training.gov Details | |
| HLTWHS006 | Manage personal stressors in the work environment | More Information | Training.gov Details | |
| Elective Two extra electives have been added as additional electives to this course to provide some flexibility for students. |
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| CHCLEG001 | Work legally and ethically | More Information | Training.gov Details | |
| CHCCOM001 | Provide first point of contact | More Information | Training.gov Details | |
| CHCADV001 | Facilitate the interests and rights of clients | More Information | Training.gov Details | |
| CHCCCS004 | Assess co-existing needs | More Information | Training.gov Details | |
| CHCMHS001 | Work with people with mental health issues | More Information | Training.gov Details | |
| CHCCCS019 | Recognise and respond to crisis situations | More Information | Training.gov Details | |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | More Information | Training.gov Details | |
| Optional Elective | ||||
| CHCPRP001 | Develop and maintain networks and collaborative partnerships | More Information | Training.gov Details | |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | CHCDIV001 - Work with diverse people |
| 1 | CHCLEG001 - Work legally and ethically |
| 2 | CHCCOM005 - Communicate and work in health or community services |
| 2 | HLTWHS002 - Follow safe work practices for direct client care |
| 3 | CHCCCS016 - Respond to client needs |
| 3 | CHCCOM001 - Provide first point of contact |
| 4 | CHCADV001 - Facilitate the interests and rights of clients |
| 4 | CHCCCS004 - Assess co-existing needs |
| 5 | CHCMHS001 - Work with people with mental health issues |
| 5 | CHCCCS019 - Recognise and respond to crisis situations |
| 6 | HLTWHS006 - Manage personal stressors in the work environment |
| 6 | CHCDFV001 - Recognise and respond appropriately to domestic and family violence |
The following units have no specific enrolment order and you should discuss the order of enrolment for these with your teacher.
| Unit Code | Unit Name |
|---|---|
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
Course Assessment Information
RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
| Assessment Types |
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| Written/Electronic Assessment |
| RPL |
| Practical Task |
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.
Domestic 2019 Availabilities
Standard Course Structure
Online
February: Full Time/Part Time
April: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
Domestic 2020 Availabilities
Standard Course Structure
Online
February: Part Time/Full Time
April: Part Time/Full Time
June: Part Time/Full Time
August: Part Time/Full Time
October: Part Time/Full Time
Domestic 2021 Availabilities
Standard Course Structure
Online
February: Full Time/Part Time
May: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time
Domestic 2022 Availabilities
Standard Course Structure
Online
February: Full Time/Part Time
May: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time
Domestic 2023 Availabilities
Standard Course Structure
Online
February: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
August: Full Time/Part Time
October: Full Time/Part Time
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:
Show Historic Availabilities
Show Historic Availabilities
More Details
More Details
Enrolment Advice
New Students must follow the recommended unit grouping as per the Study Sequence listed in the Course Structure tab. Students may enrol in one or more units in a cluster.
Continuing Students should follow the recommended unit groupings where possible, but do have the option to enrol as they have previously. Continuing students should follow the order of units.
Resource and Computing Requirements
It is a requirement of enrolment in this course that you have access to the CQUniversity website. You will be required to undertake various components of study in the course using email and the internet.
It is strongly recommended that you have access to a broadband connection or higher to access online resources that would include but are not limited to, email, internet, video conferencing (mic and camera), electronic assessment submission.
All submissions of assessment must be uploaded electronically to the VET Moodle platform.
There are a total of 12 units of competency in CHC32015 – Certificate III in Community Services (5 core units and 7 elective units). You must successfully complete - that is achieve a Competency Achieved (CA) result in all 12 units of the course in order to achieve the full CHC32015 – Certificate III in Community Services.
All units of competency will be delivered on-line through the Moodle VET application provided by CQUniversity Australia once you have enrolled. It is also expected that student’s will avail themselves of opportunities to engage with both teaching staff and other students through on-line discussions, forums and/or presentations.