Course History

Please note that the information shown below is for an obsolete version of the course. Please select the 'Next Version' button to view more relevant data

Previous Version Version Effective: 8th of May, 2024 Next Version
Version Effective: 8th of May, 2024

CHC32015 - Certificate III in Community Services

Course Details

Course Summary

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.


Entry Requirements

Completion of the BKSB (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.

There are no other entry requirements for this course, however, it is highly recommended that students have completed Year 10 or equivalent.


COVID-19 Vaccination Requirement

The COVID-19 vaccination may be a requirement for employment.


Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees
Full Fee $3,900.00 (2024)
$4,032.00 (2025)
Subsidised Full Fee $1,308.00 (2024)
$1,344.00 (2025)
Subsidised Concession Fee $984.00 (2024)
$1,020.00 (2025)
Fee for service per unit $325.00 (2024)
$336.00 (2025)
Subsidised full fee per unit $109.00 (2024)
$112.00 (2025)
RPL Fee for service per Unit $163.00 (2024)
$252.00 (2025)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire or Apply Now
Study Area
  • Apprenticeships, Trades & Training
  • Psychology, Social Work and Community Services
Skill Area
  • Community Services
AQF Level Level 3: Certificate III

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Not Applicable

Student Outcomes, Career Opportunities and Occupations

This level is appropriate for support workers, case workers and client contact officers, generally these positions have direct contact with clients, identify presenting needs and refer to appropriate services and support.

Course Structures

In order to complete this course, you must:

  1. Complete 5 core units
  2. Complete 7 elective units

Study Mode Definitions

  • Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
  • On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
  • Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details, including the different study modes offered for each structure.

Standard Course Structure

12 months full-time

 

  • Online
Unit 1

Enrol in one unit at a time, do not enrol into this unit if you are seeking Credit Transfer for it.

CHCDIV001 Work with diverse people More Information Training.gov Details
Unit 2

Enrol in one unit at a time, do not enrol into this unit if you are seeking Credit Transfer for it.

CHCLEG001 Work legally and ethically More Information Training.gov Details
Unit 3

Enrol in one unit at a time, do not enrol into this unit if you are seeking Credit Transfer for it.

CHCCOM005 Communicate and work in health or community services More Information Training.gov Details
Unit 4

Enrol in one unit at a time, do not enrol into this unit if you are seeking Credit Transfer for it.

HLTWHS002 Follow safe work practices for direct client care More Information Training.gov Details
Unit 5

Enrol in one unit at a time, do not enrol into this unit if you are seeking Credit Transfer for it.

CHCCCS016 Respond to client needs More Information Training.gov Details
Unit 6

Enrol in one unit at a time, do not enrol into this unit if you are seeking Credit Transfer for it.

CHCCOM001 Provide first point of contact More Information Training.gov Details
Unit 7

Enrol in one unit at a time, do not enrol into this unit if you are seeking Credit Transfer for it.

CHCADV001 Facilitate the interests and rights of clients More Information Training.gov Details
Unit 8

Enrol in one unit at a time, do not enrol into this unit if you are seeking Credit Transfer for it.

CHCCCS004 Assess co-existing needs More Information Training.gov Details
Unit 9

Enrol in one unit at a time, do not enrol into this unit if you are seeking Credit Transfer for it.

CHCMHS001 Work with people with mental health issues More Information Training.gov Details
Unit 10

Enrol in one unit at a time, do not enrol into this unit if you are seeking Credit Transfer for it.

CHCCCS019 Recognise and respond to crisis situations More Information Training.gov Details
Unit 11

Enrol in one unit at a time, do not enrol into this unit if you are seeking Credit Transfer for it.

HLTWHS006 Manage personal stressors in the work environment More Information Training.gov Details
Unit 12

Enrol in one unit at a time, do not enrol into this unit if you are seeking Credit Transfer for it.

CHCDFV001 Recognise and respond appropriately to domestic and family violence More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 CHCDIV001 - Work with diverse people
2 CHCLEG001 - Work legally and ethically
3 CHCCOM005 - Communicate and work in health or community services
4 HLTWHS002 - Follow safe work practices for direct client care
5 CHCCCS016 - Respond to client needs
6 CHCCOM001 - Provide first point of contact
7 CHCADV001 - Facilitate the interests and rights of clients
8 CHCCCS004 - Assess co-existing needs
9 CHCMHS001 - Work with people with mental health issues
10 CHCCCS019 - Recognise and respond to crisis situations
11 HLTWHS006 - Manage personal stressors in the work environment
12 CHCDFV001 - Recognise and respond appropriately to domestic and family violence


Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Assessment Types
Written/Electronic Assessment
RPL
Practical Task
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.

Domestic 2019 Availabilities

Standard Course Structure

Online
February: Full Time/Part Time
April: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time

Domestic 2020 Availabilities

Standard Course Structure

Online
February: Part Time/Full Time
April: Part Time/Full Time
June: Part Time/Full Time
August: Part Time/Full Time
October: Part Time/Full Time

Domestic 2021 Availabilities

Standard Course Structure

Online
February: Full Time/Part Time
May: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time

Domestic 2022 Availabilities

Standard Course Structure

Online
February: Full Time/Part Time
May: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time

Domestic 2023 Availabilities

Standard Course Structure

Online
February: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
August: Full Time/Part Time
October: Full Time/Part Time

Domestic 2024 Availabilities

Standard Course Structure

Online
February: Full Time/Part Time
April: Full Time/Part Time
June: Full Time/Part Time
August: Full Time/Part Time
October: Full Time/Part Time
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:

Show Historic Availabilities
More Details

More Details

Enrolment Advice

 

New Students must follow the recommended unit grouping as per the Study Sequence listed in the Course

Structure tab.  Students must enrol in only one unit at a time.  Click here for how to enrol video. 

Do not enrol into units you are seeking credit transfer for. If seeking credit transfer watch this video.

Continuing Students should follow the recommended course sequence.  

 

 

Resource and Computing Requirements

It is a requirement of enrolment in this course that you have access to the CQUniversity website. You will be required to undertake various components of study in the course requiring access to a reliable internet connection to access online resources that would include but are not limited to, email, internet, video conferencing (mic and camera), electronic assessment submission. 

All submissions of assessment must be uploaded electronically to the VET Moodle platform.

There is a total of 12 units of competency in CHC32015 - Certificate III in Community Services (5 core units and 7 elective units). You must successfully complete all 12 units of study in this course in order to achieve the full CHC32015 - Certificate III in Community Services. 

All units of competency will be delivered on-line through the Moodle VET platform provided by CQUniversity Australia once you are enrolled. It is also expected that students will avail themselves of opportunities to engage with both teaching staff and other students through on-line discussions, forums and/or presentations. 

Please Note: There is no work placement requirement for this course.