This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.
|How to Apply||Please Enquire or Apply Online|
|AQF Level||Level 3: Certificate III|
There are no entry requirements for this course, however, it is highly recommended that students have completed Year 10 or equivalent.
1. Students will receive a Result of Assessment within 21 days of completion of each unit/module or within 21 days of the ‘close of study’ date.
2. Students who successfully complete all required units/modules will receive their qualification and an Academic Statement itemising all units/modules successfully completed.
3. Following receipt of written advice from the student (or teacher) that the student does not intend to complete the full course, the student will be issued with a Statement of Attainment listing all units/modules successfully completed.
This level is appropriate for support workers, case workers and client contact officers and generally, these positions have direct contact with clients, identify presenting needs and refer to appropriate services and support.
12 months full-time
|HLTWHS002||Follow safe work practices for direct client care||More Information|
|CHCDIV001||Work with diverse people||More Information|
|CHCCOM005||Communicate and work in health or community services||More Information|
|CHCCCS016||Respond to client needs||More Information|
|HLTWHS006||Manage personal stressors in the work environment||More Information|
|CHCLEG001||Work legally and ethically||More Information|
|CHCCOM001||Provide first point of contact||More Information|
|CHCPRT001||Identify and respond to children and young people at risk||More Information|
|CHCYTH001||Engage respectfully with young people||More Information|
|CHCCCS019||Recognise and respond to crisis situations||More Information|
|CHCMHS001||Work with people with mental health issues||More Information|
|CHCCDE003||Work within a community development framework||More Information|
|1||HLTWHS002 - Follow safe work practices for direct client care|
|1||CHCDIV001 - Work with diverse people|
|1||CHCLEG001 - Work legally and ethically|
|2||CHCCOM005 - Communicate and work in health or community services|
|2||CHCCCS016 - Respond to client needs|
|2||CHCCOM001 - Provide first point of contact|
|3||HLTWHS006 - Manage personal stressors in the work environment|
|3||CHCPRT001 - Identify and respond to children and young people at risk|
|4||CHCYTH001 - Engage respectfully with young people|
|4||CHCCCS019 - Recognise and respond to crisis situations|
|5||CHCMHS001 - Work with people with mental health issues|
|5||CHCCDE003 - Work within a community development framework|
Resource and Computing Requirements
It is a requirement of enrolment in this course that you have access to the CQUniversity website. You will be required to undertake various components of study in the course using email and the internet.
It is strongly recommended that you have access to a broadband connection or higher to access online resources that would include but are not limited to, email, internet, video conferencing (mic and camera), electronic assessment submission.
All submissions of assessment must be uploaded electronically to the VET Moodle platform.
There are a total of 12 units of competency in CHC32015 – Certificate III in Community Services (5 core units and 7 elective units). You must successfully complete - that is achieve a Competency Achieved (CA) result in all 12 units of the course in order to achieve the full CHC32015 – Certificate III in Community Services.
All units of competency will be delivered on-line through the Moodle VET application provided by CQUniversity Australia once you have enrolled. It is also expected that student’s will avail themselves of opportunities to engage with both teaching staff and other students through on-line discussions, forums and/or presentations.