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CQUni Handbook
Previous Version
Version Effective: 22nd of February, 2022
CHC42015 - Certificate IV in Community Services
Course Details
Course Summary
This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters, and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service settings which include, case work or case management contexts.
Entry Requirements
Mandatory requirements - You will be required to either be working in or have access to volunteering in a community services organisation and have a suitably qualified supervisor from the Community Services sector to sign you off on industry reports. These reports assess your ability to perform tasks in the workplace, they are referred to as '3rd party reports'. Some units within your course will require you to complete these workplace task and are identified in the assessment requirements for that unit.
It is also highly recommended that students have completed Year 10 or equivalent.
Students are required to complete the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
Vocational Placement and Work Integrated Learning
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
Additional information
Mandatory requirements - You will be required to either be working in or have access to volunteering in a community services organisation and have a suitably qualified supervisor from the Community Services sector to sign you off on industry reports. These reports assess your ability to perform tasks in the workplace, they are referred to as '3rd party reports'. Some units within your course will require you to complete these workplace task and are identified in the assessment requirements for that unit.
Course Details
| Course Type | Qualification |
|---|---|
| Student Availability |
|
| Fees | For detailed information on Course Fees, visit www.cqu.edu.au/fees |
| Application Mode |
|
| How to Apply | Please Enquire |
| Study Area |
|
| Skill Area |
|
| AQF Level | Level 4: Certificate IV |
Admission Codes
|
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
|---|---|
|
International Students CRICOS Codes |
Not Applicable |
Student Outcomes, Career Opportunities and Occupations
Work may take place in a range of community service areas such as mental health, domestic violence, alcohol and other drugs, child protection, youth, casework and case management contexts.
Course Structures
In order to complete this course, you must:
- Complete 7 core units
- Complete 8 elective units
Study Mode Definitions
- Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
- On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
- Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
Standard Course Structure
12 - 18 months full-time
- Online
- RPL/RCC/Credit
| Core | ||||
|---|---|---|---|---|
| CHCLEG001 | Work legally and ethically | More Information | Training.gov Details | |
| CHCDIV001 | Work with diverse people | More Information | Training.gov Details | |
| HLTWHS003 | Maintain work health and safety | More Information | Training.gov Details | |
| CHCCOM002 | Use communication to build relationships | More Information | Training.gov Details | |
| CHCCCS004 | Assess co-existing needs | More Information | Training.gov Details | |
| CHCADV001 | Facilitate the interests and rights of clients | More Information | Training.gov Details | |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships | More Information | Training.gov Details | |
|
Elective |
||||
| CHCCCS016 | Respond to client needs | More Information | Training.gov Details | |
| CHCCOM001 | Provide first point of contact | More Information | Training.gov Details | |
| CHCCCS019 | Recognise and respond to crisis situations | More Information | Training.gov Details | |
| CHCCSM004 | Coordinate complex case requirements | More Information | Training.gov Details | |
| HLTWHS006 | Manage personal stressors in the work environment | More Information | Training.gov Details | |
| CHCMHS001 | Work with people with mental health issues | More Information | Training.gov Details | |
| CHCCSM005 | Develop, facilitate and review all aspects of case management | More Information | Training.gov Details | |
| CHCCDE003 | Work within a community development framework | More Information | Training.gov Details | |
| Optional Elective | ||||
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | CHCLEG001 - Work legally and ethically |
| 1 | CHCDIV001 - Work with diverse people |
| 1 | HLTWHS003 - Maintain work health and safety |
| 2 | CHCCOM002 - Use communication to build relationships |
| 2 | CHCCCS016 - Respond to client needs |
| 2 | CHCCOM001 - Provide first point of contact |
| 3 | CHCCCS019 - Recognise and respond to crisis situations |
| 3 | CHCCSM004 - Coordinate complex case requirements |
| 3 | HLTWHS006 - Manage personal stressors in the work environment |
| 4 | CHCCCS004 - Assess co-existing needs |
| 4 | CHCADV001 - Facilitate the interests and rights of clients |
| 4 | CHCMHS001 - Work with people with mental health issues |
| 5 | CHCPRP001 - Develop and maintain networks and collaborative partnerships |
| 5 | CHCCSM005 - Develop, facilitate and review all aspects of case management |
| 5 | CHCCDE003 - Work within a community development framework |
The following units have no specific enrolment order and you should discuss the order of enrolment for these with your teacher.
| Unit Code | Unit Name |
|---|---|
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
Course Assessment Information
RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
| Assessment Types |
|---|
| Written/Electronic Assessment |
| RPL |
| Practical Task |
| Third Party Verification |
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.
Domestic 2019 Availabilities
Standard Course Structure
Online
February: Full Time/Part Time
April: Full Time/Part Time
June: Full Time/Part Time
August: Full Time/Part Time
Domestic 2020 Availabilities
Standard Course Structure
Online
February: Part Time/Full Time
April: Part Time/Full Time
June: Part Time/Full Time
August: Part Time/Full Time
Domestic 2021 Availabilities
Standard Course Structure
Online
February: Full Time/Part Time
May: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time
Domestic 2022 Availabilities
Standard Course Structure
Online
February: Full Time
May: Full Time
July: Full Time
October: Full Time
Domestic 2023 Availabilities
Standard Course Structure
Online
February: Full Time
May: Full Time
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:
Show Historic Availabilities
Show Historic Availabilities
More Details
More Details
Enrolment Advice
New Students must follow the recommended unit grouping as per the Study Sequence listed in the Course Structure tab. Students may enrol in one or more units in a cluster.
Continuing Students should follow the recommended unit groupings where possible, but do have the option to enrol as they have previously. Continuing students should follow the order of units.
Subsidy Eligibility Restrictions
To be eligible for Government subsidy, students must be an existing worker in the Community and Health industry, this now includes parents and unpaid carers for NDIS (National Disability Insurance Scheme) participants.
Resource and Computing Requirements
It is a requirement of enrolment in this course that you have access to the CQUniversity website. You will be required to undertake various components of study in the course using email and the internet.
It is strongly recommended that you have access to a broadband connection or higher to access online resources that would include but are not limited to, email, internet, video conferencing (mic and camera), electronic assessment submission.
All submissions of assessment must be uploaded electronically to the VET Moodle platform.
All units of competency will be delivered on-line through the Moodle VET application provided by CQUniversity Australia once you have enrolled. It is also expected that student’s will avail themselves of opportunities to engage with both teaching staff and other students through on-line discussions, forums and/or presentations.