Previous Version Version Effective: 22nd of February, 2022
Version Effective: 22nd of February, 2022

CHC42015 - Certificate IV in Community Services

Course Details

Course Summary

This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters, and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service settings which include, case work or case management contexts.


Entry Requirements

Mandatory requirements - You will be required to either be working in or have access to volunteering in a community services organisation and have a suitably qualified supervisor from the Community Services sector to sign you off on industry reports. These reports assess your ability to perform tasks in the workplace, they are referred to as '3rd party reports'. Some units within your course will require you to complete these workplace task and are identified in the assessment requirements for that unit.

It is also highly recommended that students have completed Year 10 or equivalent.

Students are required to complete the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.


Vocational Placement and Work Integrated Learning

Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.

Additional information

Mandatory requirements - You will be required to either be working in or have access to volunteering in a community services organisation and have a suitably qualified supervisor from the Community Services sector to sign you off on industry reports. These reports assess your ability to perform tasks in the workplace, they are referred to as '3rd party reports'. Some units within your course will require you to complete these workplace task and are identified in the assessment requirements for that unit.


Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire
Study Area
  • Psychology, Social Work and Community Services
Skill Area
  • Community Services
AQF Level Level 4: Certificate IV

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Not Applicable

Student Outcomes, Career Opportunities and Occupations

Work may take place in a range of community service areas such as mental health, domestic violence, alcohol and other drugs, child protection, youth, casework and case management contexts.

Course Structures

In order to complete this course, you must:

  1. Complete 7 core units
  2. Complete 8 elective units

Study Mode Definitions

  • Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
  • On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
  • Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details, including the different study modes offered for each structure.

Standard Course Structure

12 - 18 months full-time

  • Online
  • RPL/RCC/Credit
Core
CHCLEG001 Work legally and ethically More Information Training.gov Details
CHCDIV001 Work with diverse people More Information Training.gov Details
HLTWHS003 Maintain work health and safety More Information Training.gov Details
CHCCOM002 Use communication to build relationships More Information Training.gov Details
CHCCCS004 Assess co-existing needs More Information Training.gov Details
CHCADV001 Facilitate the interests and rights of clients More Information Training.gov Details
CHCPRP001 Develop and maintain networks and collaborative partnerships More Information Training.gov Details
Elective


CHCCCS016 Respond to client needs More Information Training.gov Details
CHCCOM001 Provide first point of contact More Information Training.gov Details
CHCCCS019 Recognise and respond to crisis situations More Information Training.gov Details
CHCCSM004 Coordinate complex case requirements More Information Training.gov Details
HLTWHS006 Manage personal stressors in the work environment More Information Training.gov Details
CHCMHS001 Work with people with mental health issues More Information Training.gov Details
CHCCSM005 Develop, facilitate and review all aspects of case management More Information Training.gov Details
CHCCDE003 Work within a community development framework More Information Training.gov Details
Optional Elective
CHCDFV001 Recognise and respond appropriately to domestic and family violence More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 CHCLEG001 - Work legally and ethically
1 CHCDIV001 - Work with diverse people
1 HLTWHS003 - Maintain work health and safety
2 CHCCOM002 - Use communication to build relationships
2 CHCCCS016 - Respond to client needs
2 CHCCOM001 - Provide first point of contact
3 CHCCCS019 - Recognise and respond to crisis situations
3 CHCCSM004 - Coordinate complex case requirements
3 HLTWHS006 - Manage personal stressors in the work environment
4 CHCCCS004 - Assess co-existing needs
4 CHCADV001 - Facilitate the interests and rights of clients
4 CHCMHS001 - Work with people with mental health issues
5 CHCPRP001 - Develop and maintain networks and collaborative partnerships
5 CHCCSM005 - Develop, facilitate and review all aspects of case management
5 CHCCDE003 - Work within a community development framework

The following units have no specific enrolment order and you should discuss the order of enrolment for these with your teacher.
Unit Code Unit Name
CHCDFV001 Recognise and respond appropriately to domestic and family violence

Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Assessment Types
Written/Electronic Assessment
RPL
Practical Task
Third Party Verification
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.

Domestic 2019 Availabilities

Standard Course Structure

Online
February: Full Time/Part Time
April: Full Time/Part Time
June: Full Time/Part Time
August: Full Time/Part Time

Domestic 2020 Availabilities

Standard Course Structure

Online
February: Part Time/Full Time
April: Part Time/Full Time
June: Part Time/Full Time
August: Part Time/Full Time

Domestic 2021 Availabilities

Standard Course Structure

Online
February: Full Time/Part Time
May: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time

Domestic 2022 Availabilities

Standard Course Structure

Online
February: Full Time
May: Full Time
July: Full Time
October: Full Time

Domestic 2023 Availabilities

Standard Course Structure

Online
February: Full Time
May: Full Time
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:

Show Historic Availabilities
More Details

More Details

Enrolment Advice

New Students must follow the recommended unit grouping as per the Study Sequence listed in the Course Structure tab.  Students may enrol in one or more units in a cluster.  

Continuing Students should follow the recommended unit groupings where possible, but do have the option to enrol as they have previously.  Continuing students should follow the order of units.  


Subsidy Eligibility Restrictions

To be eligible for Government subsidy, students must be an existing worker in the Community and Health industry, this now includes parents and unpaid carers for NDIS (National Disability Insurance Scheme) participants.  


Resource and Computing Requirements

It is a requirement of enrolment in this course that you have access to the CQUniversity website. You will be required to undertake various components of study in the course using email and the internet.


It is strongly recommended that you have access to a broadband connection or higher to access online resources that would include but are not limited to, email, internet, video conferencing (mic and camera), electronic assessment submission. 


All submissions of assessment must be uploaded electronically to the VET Moodle platform. 


All units of competency will be delivered on-line through the Moodle VET application provided by CQUniversity Australia once you have enrolled. It is also expected that student’s will avail themselves of opportunities to engage with both teaching staff and other students through on-line discussions, forums and/or presentations.