This qualification reflects the role of a variety of workers who use a range of factual, technical and procedural knowledge to provide assistance to Health Professional staff for the care of clients. The role of a Health Services Assistant would involve direct client contact under supervision by a Health Professional. To achieve this qualification, the candidate must undertake work placement as detailed in the Assessment Requirements of the units of competency.
There are no entry requirements for this course however all students are required to collect and complete mandatory checks as per CQUniversity policy in preparation for the compulsory vocational placement. Please make yourself familiar with the Compulsory Pre-Placement Requirements.
These Mandatory Vocational Placement Requirements ensure patient and student safety. Also refer to the Clinical Placement Guidelines and Mandatory Checks Requirements for Vocational Placement requirements.
Basic Key Skills Builder (bksb) online literacy and numeracy assessment prior to enrollment, unless the student has completed an equal or higher level course.
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
Additional information
Vocational Placement is a compulsory 40 hour placement requirement of this course, please refer to the Vocational Placement Guidelines for more details and requirements. Students must meet mandatory requirements as per CQUniversity policy prior to placement. Any enquiries should be directed to the WIL (Work Integrated Learning) Team.
Students studying this course will need to attend 1 x 3 day compulsory practical skills residential workshop. Students will be required to have completed this workshop prior to attending a practical vocational placement. Workshops details will be provided by your teacher and students should confirm workshop dates and attendance prior to booking travel and accommodation.
Effective 25 September 2023, updates have been made to the COVID-19 vaccination mandate for Queensland Health sites and the Queensland Ambulance Service. While Queensland Health does not currently mandate evidence of COVID-19 vaccination, it's essential to recognise that other organisations may enforce their own vaccination specific criteria. This situation is similar across other states and territories, with the exception of Australian Capital Territory, New South Wales, Victoria and South Australia, where COVID-19 vaccination is mandatory for all healthcare students.
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Student Availability |
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Fees |
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How to Apply | Please Enquire or Apply Now | ||||||||||||
Study Area |
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Skill Area |
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AQF Level | Level 3: Certificate III |
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
Possible employment options may include: acute care assistance, assistant in nursing, nursing assistant, nursing support worker, patient service attendant, patient support assistant, patient care assistant, ward assistant.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
18 months part-time Start TAFE Now.
STN Sequence One Units must be completed in this order. |
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HLTWHS001 | Participate in workplace health and safety | More Information | Training.gov Details | |
HLTINF006 | Apply basic principles and practices of infection prevention and control | More Information | Training.gov Details | |
CHCCOM005 | Communicate and work in health or community services | More Information | Training.gov Details | |
STN Sequence Two Units must be completed in this order. |
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CHCCCS010 | Maintain a high standard of service | More Information | Training.gov Details | |
CHCCCS012 | Prepare and maintain beds | More Information | Training.gov Details | |
CHCCCS026 | Transport individuals | More Information | Training.gov Details | |
CHCLEG001 | Work legally and ethically | More Information | Training.gov Details | |
STN Sequence Three Units must be completed in this order. |
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HLTAAP001 | Recognise healthy body systems | More Information | Training.gov Details | |
CHCCCS002 | Assist with movement | More Information | Training.gov Details | |
BSBWOR301 | Organise personal work priorities and development | More Information | Training.gov Details | |
STN Sequence Four Units must be completed in this order. |
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BSBFLM312 | Contribute to team effectiveness | More Information | Training.gov Details | |
BSBMED301 | Interpret and apply medical terminology appropriately | More Information | Training.gov Details | |
STN Sequence Five Units must be completed in this order. |
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CHCDIV001 | Work with diverse people | More Information | Training.gov Details | |
CHCCCS020 | Respond effectively to behaviours of concern | More Information | Training.gov Details | |
ELECTIVE (Third Party) | ||||
HLTAID011 | Provide First Aid | More Information | Training.gov Details |
Sequence | Unit |
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1 | HLTWHS001 - Participate in workplace health and safety |
1 | CHCCCS010 - Maintain a high standard of service |
1 | HLTAAP001 - Recognise healthy body systems |
1 | BSBFLM312 - Contribute to team effectiveness |
1 | CHCDIV001 - Work with diverse people |
2 | HLTINF006 - Apply basic principles and practices of infection prevention and control |
2 | CHCCCS012 - Prepare and maintain beds |
2 | CHCCCS002 - Assist with movement |
2 | BSBMED301 - Interpret and apply medical terminology appropriately |
2 | CHCCCS020 - Respond effectively to behaviours of concern |
3 | CHCCOM005 - Communicate and work in health or community services |
3 | CHCCCS026 - Transport individuals |
3 | BSBWOR301 - Organise personal work priorities and development |
4 | CHCLEG001 - Work legally and ethically |
Unit Code | Unit Name |
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HLTAID011 | Provide First Aid |
12 months full-time
Mainstream Sequence One Units must be completed in this order. |
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HLTWHS001 | Participate in workplace health and safety | More Information | Training.gov Details | |
HLTINF006 | Apply basic principles and practices of infection prevention and control | More Information | Training.gov Details | |
CHCCOM005 | Communicate and work in health or community services | More Information | Training.gov Details | |
Mainstream Sequence Three Units must be completed in this order. |
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HLTAAP001 | Recognise healthy body systems | More Information | Training.gov Details | |
CHCCCS002 | Assist with movement | More Information | Training.gov Details | |
Mainstream Sequence Two Units must be completed in this order. |
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CHCCCS010 | Maintain a high standard of service | More Information | Training.gov Details | |
CHCCCS012 | Prepare and maintain beds | More Information | Training.gov Details | |
CHCCCS026 | Transport individuals | More Information | Training.gov Details | |
CHCLEG001 | Work legally and ethically | More Information | Training.gov Details | |
Mainstream Sequence Four Units must be completed in this order. |
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BSBWOR301 | Organise personal work priorities and development | More Information | Training.gov Details | |
BSBFLM312 | Contribute to team effectiveness | More Information | Training.gov Details | |
BSBMED301 | Interpret and apply medical terminology appropriately | More Information | Training.gov Details | |
Mainstream Sequence Five Units must be completed in this order. |
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CHCDIV001 | Work with diverse people | More Information | Training.gov Details | |
CHCCCS020 | Respond effectively to behaviours of concern | More Information | Training.gov Details | |
Elective (Third Party) | ||||
HLTAID011 | Provide First Aid | More Information | Training.gov Details |
Sequence | Unit |
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1 | HLTWHS001 - Participate in workplace health and safety |
1 | HLTAAP001 - Recognise healthy body systems |
1 | CHCCCS010 - Maintain a high standard of service |
1 | BSBWOR301 - Organise personal work priorities and development |
1 | CHCDIV001 - Work with diverse people |
2 | HLTINF006 - Apply basic principles and practices of infection prevention and control |
2 | CHCCCS002 - Assist with movement |
2 | CHCCCS012 - Prepare and maintain beds |
2 | BSBFLM312 - Contribute to team effectiveness |
2 | CHCCCS020 - Respond effectively to behaviours of concern |
3 | CHCCOM005 - Communicate and work in health or community services |
3 | CHCCCS026 - Transport individuals |
3 | BSBMED301 - Interpret and apply medical terminology appropriately |
4 | CHCLEG001 - Work legally and ethically |
Unit Code | Unit Name |
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HLTAID011 | Provide First Aid |
Assessment Types |
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Written/Electronic Assessment |
Practical Task |
Third Party Verification |
RPL |
Location | Mixed Mode, As per online timetable |
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Start Date | To Be Advised |
End Date | To Be Advised |
Start Time | 8:30 AM |
End Time | 3:00 PM |
Compulsory | Yes |
Timetable Information
Please access your timetable via the link here. Click on your chosen Course Timetable, then locate the tab of the Campus you are enrolled in to view your timetable.
Residential School Information
As this course is delivered through a blended delivery method (Mixed Mode), students will be required to undertake one (1) x two (2) day residential school block as scheduled by CQUniversity* to prepare for vocational placements.
Residential classes will be held from 8am to 4pm on Mondays to Thursdays. *Residential school dates will be provided by your teacher in accordance with your commencement intake and course progression. Students are advised to confirm dates with their teacher prior to arranging travel and personal arrangements.
Mandatory Check Requirements
As per the CQU Immunisation Policy and for patient and student safety, students are required to meet Mandatory Check Requirements prior to completing their Vocational Placement.
Please click here for full details of your requirements.
Please see mandatory check cut off dates here. You will not be eligible to proceed to placement if you fail to meet the deadline.
Any enquiries regarding Mandatory Checks should be directed to the WIL (Work Integrated Learning) Team via email to: WILCompliance@cqu.edu.au or call (07) 4930 9124.
Vocational Placement
Students are required to:
- Meet Mandatory Check Requirements as per the CQU Immunisation Policy and for patient and student safety.
- Complete a mandatory work placement of at least 40 hours of direct support work in at least one aged care, home and community, disability or community service organisation, and
- Meet the assessment conditions per unit of competency, which includes work placement and/or simulated assessment. Depending upon the capacity of the health care providers/facilities in the student’s geographical area, students may be expected to travel to an alternative location to complete their prescribed work placement. Students will only be offered one placement per student, per course, per term.
Any enquiries regarding Vocational Placement should be directed to the WIL (Work Integrated Learning) Team via email to WILNMSS@cqu.edu.au or call (07) 4930 9124.
Resource and Computing Requirements
It is a requirement that you have access to internet connection to access online resources which would include email, ZOOM, Microsoft Teams and Moodle.
It is strongly recommended that you have access to a broadband connection or higher to access online resources that would include but are not limited to, email, internet, video streaming, electronic assessment submission.
All submissions of assessment must be uploaded electronically to the VET Moodle platform.