Previous Version Version Effective: 1st of May, 2019
Version Effective: 1st of May, 2019

ICT20115 - Certificate II in Information, Digital Media and Technology

Course Details

Course Summary

Students will obtain knowledge providing a foundation for a career in computers and modern technology providing fundamental Information and Communications Technology (ICT)  knowledge and skills. They will be involved in areas such as introduction to ICT environment, occupational health and safety (OH&S), hardware and peripherals, software applications and client services. This qualification provides basic digital literacy skills to support a wide range of varying industry occupations.

Course Details

Course Type Qualification
Student Availability
  • International
  • Domestic
Fees
Full Fee $2968 (2019)
$3150 (2020)
Subsidised Full Fee $1022 (2019)
$1092 (2020)
Subsidised Concession Fee $560 (2019)
$602 (2020)
Fee for service per unit $212 (2019)
$225 (2020)
Fee for service (International) $4950 (2019)
$3150 (2020)
Fee for service per unit (International) $353.57 (2019)
$225 (2020)
Subsidised full fee per unit $73 (2019)
$78 (2020)
Subsidised concession fee per unit $40 (2019)
$43 (2020)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire or Apply Online
Study Area
  • Information Technology and Digital Media
  • VET in Schools
Skill Area
  • Information Technology
AQF Level Level 2: Certificate II

Admission Codes

International Students
CRICOS Codes
  • ROC - 098595B
  • MKC - 098595B

Entry Requirements

There are no entry requirements. Basic typing skills are helpful but not essential.

Student Outcomes, Career Opportunities and Occupations

Possible job titles relevant to this qualification include: office assistant, records assistant, junior office support.

Course Structures

In order to complete this course, you must:

  1. Complete 7 core units
  2. Complete 7 elective units
Please select a course structure from the options below:
Standard Course Structure

6 months full-time or 12 months part-time

  • On-campus
  • RPL/RCC/Credit
Application Skills Cluster

Refer to More Details tab for information about when each of the clusters is available.  

ICTICT203 Operate application software packages More Information Training.gov Details
ICTICT204 Operate a digital media technology package More Information Training.gov Details
ICTICT210 Operate database applications More Information Training.gov Details
ICTWEB201 Use social media tools for collaboration and engagement More Information Training.gov Details
Hardware & Software Installation Cluster

Refer to More Details tab for information about when each of the clusters is available.

ICTICT201 Use computer operating systems and hardware More Information Training.gov Details
ICTICT206 Install software applications More Information Training.gov Details
ICTSAS203 Connect hardware peripherals More Information Training.gov Details
ICTSAS209 Connect and use a home based local wireless network More Information Training.gov Details
IT Industry Skills Cluster

Refer to More Details tab for information about when each of the clusters is available.

BSBSUS201 Participate in Environmentally Sustainable Work Practices More Information Training.gov Details
BSBWHS201 Contribute to health and safety of self and others More Information Training.gov Details
ICTICT202 Work and communicate effectively in an ICT environment More Information Training.gov Details
Security & Maintenance Skills Cluster
Refer to More Details tab for information about when each of the clusters is available.
ICTSAS202 Apply problem-solving techniques to routine ICT malfunctions More Information Training.gov Details
ICTSAS205 Maintain ICT system integrity More Information Training.gov Details
ICTSAS206 Detect and protect from spam and destructive software More Information Training.gov Details

Unit Sequence

For the following units, you may choose your own order of study, while taking into account pre-requisite requirements and the unit availability.
Unit Code Unit Name
ICTICT203 Operate application software packages
ICTICT204 Operate a digital media technology package
ICTICT210 Operate database applications
ICTWEB201 Use social media tools for collaboration and engagement
ICTICT201 Use computer operating systems and hardware
ICTICT206 Install software applications
ICTSAS203 Connect hardware peripherals
ICTSAS209 Connect and use a home based local wireless network
BSBSUS201 Participate in Environmentally Sustainable Work Practices
BSBWHS201 Contribute to health and safety of self and others
ICTICT202 Work and communicate effectively in an ICT environment
ICTSAS202 Apply problem-solving techniques to routine ICT malfunctions
ICTSAS205 Maintain ICT system integrity
ICTSAS206 Detect and protect from spam and destructive software

International Course Structure

26 weeks (6 months) full-time attendance

  • On-campus
Application Skills Cluster

Refer to More Details tab for information about when each of the clusters is available.  

ICTICT203 Operate application software packages More Information Training.gov Details
ICTICT204 Operate a digital media technology package More Information Training.gov Details
ICTICT210 Operate database applications More Information Training.gov Details
ICTWEB201 Use social media tools for collaboration and engagement More Information Training.gov Details
Hardware & Software Installation Cluster

Refer to More Details tab for information about when each of the clusters is available.

ICTICT201 Use computer operating systems and hardware More Information Training.gov Details
ICTICT206 Install software applications More Information Training.gov Details
ICTSAS203 Connect hardware peripherals More Information Training.gov Details
ICTSAS209 Connect and use a home based local wireless network More Information Training.gov Details
IT Industry Skills Cluster

Refer to More Details tab for information about when each of the clusters is available.

BSBSUS201 Participate in Environmentally Sustainable Work Practices More Information Training.gov Details
BSBWHS201 Contribute to health and safety of self and others More Information Training.gov Details
ICTICT202 Work and communicate effectively in an ICT environment More Information Training.gov Details
Security & Maintenance Skills Cluster
Refer to More Details tab for information about when each of the clusters is available.
ICTSAS202 Apply problem-solving techniques to routine ICT malfunctions More Information Training.gov Details
ICTSAS205 Maintain ICT system integrity More Information Training.gov Details
ICTSAS206 Detect and protect from spam and destructive software More Information Training.gov Details

Unit Sequence

For the following units, you may choose your own order of study, while taking into account pre-requisite requirements and the unit availability.
Unit Code Unit Name
ICTICT203 Operate application software packages
ICTICT204 Operate a digital media technology package
ICTICT210 Operate database applications
ICTWEB201 Use social media tools for collaboration and engagement
ICTICT201 Use computer operating systems and hardware
ICTICT206 Install software applications
ICTSAS203 Connect hardware peripherals
ICTSAS209 Connect and use a home based local wireless network
BSBSUS201 Participate in Environmentally Sustainable Work Practices
BSBWHS201 Contribute to health and safety of self and others
ICTICT202 Work and communicate effectively in an ICT environment
ICTSAS202 Apply problem-solving techniques to routine ICT malfunctions
ICTSAS205 Maintain ICT system integrity
ICTSAS206 Detect and protect from spam and destructive software

Course Assessment Information

Assessment Types
Written/Electronic Assessment
Practical Task
Third Party Verification
Project
RPL
Course Learning Outcomes
Where and when can I start?
The availabilities listed here are for 2019 and beyond.
Please view the more details information for any additional information related to the intakes

Domestic 2019 Availabilities

Standard Course Structure

On-campus

Mackay City

February: Full Time/Part Time
April: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time

Rockhampton City

February: Full Time/Part Time
April: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time

International 2019 Availabilities

Standard Course Structure

On-campus

Rockhampton City

April: Full Time

International Course Structure

On-campus

Mackay City

July: Full Time
October: Full Time

Rockhampton City

July: Full Time
October: Full Time
For individual class days and times for each intake please check the TAFE Timetable located here
More Details

More Details

Enrolment Information

Clusters are available for certain intakes (enrolment periods) as listed below.  


Mackay City and Rockhampton City


February: Full Time/Part Time
Security & Maintenance Skills Cluster (Thursday) and IT Industry Skills Cluster (Monday Morning)
April: Full Time/Part Time
Hardware & Software Installation Cluster (Thursday) and Application Skills Cluster (Monday Morning)
July: Full Time/Part Time
Security & Maintenance Skills Cluster (Thursday) and IT Industry Skills Cluster (Monday Morning)
October: Full Time/Part Time
Hardware & Software Installation Cluster (Thursday) and Application Skills Cluster (Wednesday Morning)

Compulsory Attendance

Students studying the 'Security and Maintenance Skills Cluster' and 'Hardware and Software Installation Cluster' must be able to attend compulsory Lab sessions one full day per week for the duration of the enrolment period.  Each cluster has a duration of eight or nine weeks.  


Optional Attendance

Students studying the IT Industry Skills Cluster or Application Skills Cluster are highly recommended to attend a weekly Tutorial / Mini Lesson session one morning a week. Clusters have a duration of 8 or 9 weeks.


Study Load

This course requires a considerable commitment to complete.  

Full-time study (Two clusters each block):  30+ hours per week of study is required to complete this course on a full-time basis over 6 months. 

Part-time study (One cluster each Block):  Completing the course over 1 year (Part Time) will require 10-15 hours of study per week.