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CQUni Handbook
ICT30118 - Certificate III in Information, Digital Media and Technology
Course Details
Course Summary
This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user. Persons working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies.
Entry Requirements
There are no entry requirements for this course, however completion of Certificate II in Information, Digital Media & Technology is highly recommended.
Course Details
| Course Type | Qualification |
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| Student Availability |
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| Fees | For detailed information on Course Fees, visit www.cqu.edu.au/fees |
| Application Mode |
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| How to Apply | Please Enquire or Apply Now |
| Study Area |
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| Skill Area |
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| AQF Level | Level 3: Certificate III |
Admission Codes
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Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
|---|---|
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International Students CRICOS Codes |
Not Applicable |
Student Outcomes, Career Opportunities and Occupations
Possible job titles relevant to this qualification include: IT Technician, Customer Service Representative (ICT), Client Support Officer (ICT) ,User Support Specialist, Help Desk Officer.
Course Structures
In order to complete this course, you must:
- Complete 6 core units
- Complete 11 elective units
Study Mode Definitions
- Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
- On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
- Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
Standard Course Structure
1 year full-time or 2 years part-time
- On-campus
| Advanced Documents Cluster Please refer to the More Details tab for information about when each cluster is available. |
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| ICTICT301 | Create user documentation | More Information | Training.gov Details | |
| ICTICT308 | Use advanced features of computer applications | More Information | Training.gov Details | |
| Business Practices Cluster Please refer to the More Details tab for information about when each cluster is available. |
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| BSBSUS401 | Implement and monitor environmentally sustainable work practices | More Information | Training.gov Details | |
| BSBWHS304 | Participate effectively in WHS communication and consultation processes | More Information | Training.gov Details | |
| Foundation Skills Cluster
Please refer to the More Details tab for information about when each cluster is available.
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| ICTICT202 | Work and communicate effectively in an ICT environment | More Information | Training.gov Details | |
| ICTICT203 | Operate application software packages | More Information | Training.gov Details | |
| ICTWEB201 | Use social media tools for collaboration and engagement | More Information | Training.gov Details | |
| Large Business Networking Cluster
Please refer to the More Details tab for information about when each cluster is available.
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| ICTNWK301 | Provide network systems administration | More Information | Training.gov Details | |
| ICTNWK302 | Determine and action network problems | More Information | Training.gov Details | |
| ICTNWK303 | Configure and administer a network operating system | More Information | Training.gov Details | |
| ICTNWK304 | Administer network peripherals | More Information | Training.gov Details | |
| Linux Cluster
Please refer to the More Details tab for information about when each cluster is available.
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| ICTICT302 | Install and optimise operating system software | More Information | Training.gov Details | |
| ICTSAS304 | Provide basic system administration | More Information | Training.gov Details | |
| Small Business Networking Cluster
Please refer to the More Details tab for information about when each cluster is available.
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| ICTNWK305 | Install and manage network protocols | More Information | Training.gov Details | |
| ICTSAS307 | Install, configure and secure a small office or home office network | More Information | Training.gov Details | |
| System Build and Test Cluster Please refer to the More Details tab for information about when each cluster is available. |
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| ICTICT303 | Connect internal hardware components | More Information | Training.gov Details | |
| ICTSAS308 | Run standard diagnostic tests | More Information | Training.gov Details | |
Unit Sequence
Please refer to the VET Course Planners for the recommended study sequence of this course. Please enrol in your units as per those instructions.
Course Assessment Information
RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
| Assessment Types |
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| Project |
| Practical Task |
| Written/Electronic Assessment |
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.
Domestic 2021 Availabilities
Standard Course Structure
On-campus
Mackay City
February: Full Time/Part Time
April: Full Time/Part Time
Rockhampton City
February: Full Time/Part Time
April: Full Time/Part Time
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:
Show Historic Availabilities
Show Historic Availabilities
More Details
More Details
Enrolment Information
This course has been superseded by a new version of the qualification - ICT30120. For this reason, it has been placed in Teach Out. This means that one final opportunity is being provided to students who have nearly completed the qualification to finish their remaining units before the end of 2021. Students who have not completed all units required for this qualification will have to transition to the new qualification.
New students will be admitted in February and April Intakes but will then transition to the new qualification mid-year.
Compulsory Attendance
Students studying the System Build and Test cluster, Small Business Networking cluster and Large Business Networking cluster must be able to attend compulsory Lab sessions one day per week for the duration of the enrolment period which is usually 8 or 9 weeks.
Expected Attendance
Students studying the Foundation Skills or Business Practices clusters are expected to attend a one hour weekly Zoom session for each unit. These blocks generally have a duration of 8 – 9 weeks.
Study Load
This course requires a considerable commitment to complete.
Full-time study (2 or 3 clusters each block): 30+ hours per week
of study is required to complete all units successfully.
Part-time study (One cluster each Block): Completing all units successfully will require 10-15 hours of study per week.
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Start Month |
Cluster 1 – One day per week in IT Lab plus a weekly online Zoom lesson |
Cluster 2 – Done mostly online with a weekly online Zoom lesson for each unit |
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February |
System Build and Test (2 units) |
Business Practices (2 units) + ICTICT202 |
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Practical Lab Session |
2 Feb - 23 Mar 2021 |
ICTICT202 Work and communicate effectively in an ICT environment |
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Tuesday 9:00 am – 2:30 pm |
Thursday 9:00 - 10:00 am |
4 Feb – 25 Mar 2021 |
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Mackay City |
Rockhampton City Room B2:05 |
BSBSUS401 Implement and monitor environmentally sustainable work practices |
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Weekly Zoom session |
1 Feb – 22 Mar 2021 |
Thursday 10:30 - 11:30 am |
4 Feb - 25 Mar 2021 |
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Monday 10:00 -11:30 am |
BSBWHS304 Participate effectively in WHS communication and consultation processes |
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Thursday 12:00 - 1:00 pm |
4 Feb – 25 Mar 2021 |
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April |
Small Business Networking (2 units) |
Foundation Skills (2 units only) |
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Practical Lab Session |
6 Apr - 1 Jun 2021 |
ICTICT203 Operate application software packages |
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Tuesday 9:00 am – 2:30 pm |
Thursday 9:00 - 10:00 am |
8 Apr – 3 Jun 2021 |
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Mackay City |
Rockhampton City Room B2:05 |
ICTWEB201 Use social media tools for collaboration and engagement |
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Weekly Zoom session |
8 Apr – 3 Jun 2021 |
Thursday 10:30 - 11:30 am |
8 Apr – 3 Jun 2021 |
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Thursday 12:00 - 1:30 pm |
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July |
Large Business Networking (4 units) |
No units – all other units are under ICT30120 |
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Practical Lab Session |
6 Jul - 31 Aug 2021 |
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Tuesday 9:00 am – 2:30 pm |
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Mackay City Building 1 Room 2.24 |
Rockhampton City Room B2:05 |
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Weekly Zoom session |
5 Jul – 30 Aug 2021 |
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Monday 1:00 - 2:30 pm |
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