Previous Version Version Effective: 13th of June, 2023
Version Effective: 13th of June, 2023

PDC120046 - Workshop on Understanding Sexual Orientation and Gender Diversity

Course Details

Course Summary

Upskilling your workforce?  Want to increase your understanding of diversity?

Having a workforce that is up to date on diversity makes your organisation stronger, increases its reputation, creates a safe and inclusive workplace, more satisfied employees, and makes it better placed to deal with clients in any situation.

Research shows that people who identify as lesbian, gay, bisexual, trans, intersex, queer, or other diversity of sexual orientation and/or gender (LGBTIQ+) experience disproportionate levels of discrimination, harassment and exclusion simply based on who they are.  This environment in a workplace in particular, leads to lower employment rates, lower job satisfaction, significantly worse mental health, and poorer quality of life.  

This half-day, face-to-face workshop is designed for businesses, services, educational institutions and community organisations. It will offer training around LGBTIQ+ diversity:  

  • Knowledge of the terminology, inclusive language and the range and types of diversity. 
  • Understanding of the issues people from these communities face and the impacts this can have on their lives, work satisfaction, mental health and life.
  • Actions, words, and behaviours the organisation, management, and individuals can take to build a positive work culture, increase inclusion for employees and clients, and potentially boost reputation and outcomes.


  • Rockhampton, Gracemere, Yeppoon, Emu Park and nearby areas in Queensland, Australia.
  • At the location of the organisation is preferred, however, arrangements can be made to hold it at CQUniversity Rockhampton North campus in Queensland, Australia.
  • A boardroom, training room, or classroom style room with the ability to present to the audience is required.


  • 3 hours face-to-face training.
  • Customisation based on the activities/focus of the organisation.
  • Printed resources around the topics discussed.


  • Minimum 5, maximum 20 participants per session (multiple sessions can be arranged).
  • Due to the mature content, it is recommended that participants are 18+, however, consideration of a younger workforce can be discussed.

This face to face workshop provides a non-creditable micro-credential and digital badge which can be shared to your social networks and displayed in your professional portfolio.

Our micro-credentials are aligned to the United Nations Sustainable Development Goals.

What is a Digital Badge?

Entry Requirements

There are no specific entry requirements of prior learning.

Our micro-credentials are available for anyone to access. You do not have to be a CQUniversity student. This workshop is specifically aimed at organisational groups.

** Recommend completing this micro-credential prior to enrolment:

PDC93089: Understanding Sexual Orientation and Gender Diversity

Course Details

Course Type Short Course (Professional Development)
Student Availability
  • Domestic
Application Mode
  • Other
How to Apply

Organisations and groups interested in undertaking this micro-credential please email:


Study Area
  • Education and Humanities
Skill Area
  • Community Services
  • General Education and Training

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
Not Applicable

Student Outcomes, Career Opportunities and Occupations

Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations. Upon successful completion of the micro-credential, students will be awarded three Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) and a Certificate of Completion.

Course Structures

Study Mode Definitions

  • Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
  • On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
  • Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details, including the different study modes offered for each structure.

Micro-credential (Workshop)

4 hours including online information, 3 hour face-to-face workshop, online quiz.

  • Mixed Mode
No units are associated with this course

Course Learning Outcomes
  1. Distinguish between the concepts of sexual orientation, gender identity, and sex characteristics
  2. Explain the meanings of general terminology around sexual orientation and gender
  3. Recall the impacts of discrimination and the positive impacts of inclusion for people in these communities
  4. Demonstrate the ability to use words and actions to actively counter discriminatory language and/or behaviour within a workplace in a respectful and inclusive manner.


Competency of the learning outcomes will be assessed in two ways:

  1.  By the trainer during the workshop based on participation in discussions and activities.
  2.  An online quiz
Where and when can I start?
Please view the more details information for any additional information related to this course.

There are currently no intakes for this course.
More Details
No additional details have been provided.