PDC20077 - Dealing with Aggressive Behaviours - An Introduction

Version Effective: 1st of February, 2021

Course Details

Course Summary

Community care workers face various challenges when working with clients who display behaviours of concern such as aggression. Providing professional care to clients who may cause harm to themselves, the worker and/or to others can be difficult and very stressful. This online micro-credential provides an overview of common purposes and triggers associated with aggressive behaviour. Students will also learn some practical tips and strategies to help deal with challenging behaviours and maintaining positive relationships.

This is a non-creditable micro-credential which is awarded a digital badge and Certificate of Completion which can be shared to your social networks and displayed in your professional portfolio.

The fee for this micro-credential is $45.

Requirements - To Be Eligible

For your application to be considered, you must meet the following entry requirements.

Entry Requirements

There are no specific entry requirements, however, students enrolling in this course should work in the healthcare profession.

Course Details

Course Type Short Course (Professional Development)
Student Availability
  • International
  • Domestic
Fees
Application Mode
  • Other
How to Apply

For direct access to the micro-credential, visit our Learning Management Site: Be Different

Simply set up an account on the site to pay and access the micro-credential you wish to study.

Study Area
  • Health
  • Psychology, Social Work and Community Services
  • Work and Study Preparation
Skill Area
  • Child Care
  • Community Services
  • General Education and Training
  • Health
  • Youth Services

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Not Applicable

Student Outcomes, Career Opportunities and Occupations

Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course, students will be awarded Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) and a Certificate of Completion.

Course Structures
Standard Micro-credential Structure

2 hours
  • Online


Course Learning Outcomes
  1. Identify purposes of aggressive behaviours
  2. Recognise common triggers and behaviours of concern
  3. Examine practical strategies to assist an individual's needs
  4. Identify helpful strategies in promoting positive relationships.

Assessment

Online Quiz

Where and when can I start?

More Details