Course History

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Version Effective: 15th of February, 2021

PDC61661 - Understanding Vicarious Trauma

Course Details

Course Summary

Working in a caring profession can take its emotional toll on the practitioner. Assisting and supporting clients may result in a number of challenging interactions and can even result in vicarious trauma. The examination of particular challenges when working with vulnerable clients involves the ability to being attuned to and accepting of emotions in the context of working in human service provision. This requires understanding, addressing and preventing negative outcomes of vicarious trauma. Focus of attention will be on key elements of vicarious trauma and how to manage it effectively. Emotions influence physiological reactions and behaviours, which may result in reduced empathy, which impacts service provision. Therefore, being able to understand, address and prevent vicarious trauma is critically important for everyone working with vulnerable clients. This online micro-credential will utilise an interactive presentation style, which includes self-directed learning activities, reflection questions, and specific readings. It allows participants to build knowledge and understanding along with consolidating their learning and exchanging personal insight with colleagues.

This is a non-creditable micro-credential which is awarded a digital badge and Certificate of Completion which can be shared to your social networks and displayed in your professional portfolio.

Entry Requirements

There are no specific entry requirements, however, students enrolling in this course should work in the healthcare profession.

Course Details

Course Type Short Course (Professional Development)
Student Availability
  • International
  • Domestic
Application Mode
  • Other
How to Apply

For direct access to the micro-credential, visit our Learning Management Site: Be Different

Simply set up an account on the site to pay and access the micro-credential you wish to study.

Study Area
  • Health
Skill Area
  • Community Services
  • Health

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
Not Applicable

Student Outcomes, Career Opportunities and Occupations

Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course, students will be awarded Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) and a Certificate of Completion.

Course Structures

Study Mode Definitions

  • Mixed Mode courses are delivered online and require compulsory attendance of site-specific learning activities such as on-campus residential schools and/or workshops.
  • Online courses are delivered using online resources only.
  • On-campus courses are delivered using a combination of face-to-face and video conferencing style teaching at CQUniversity campuses.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details , including the different study modes offered for each structure.

Standard Micro-Credential Structure

4 hours

  • Online
No units are associated with this course

Course Learning Outcomes
  1. Understand  how clients’ stress experiences interact with therapists’ emotions and empathy when working with clients
  2. Identify the warning signs of compassion fatigue
  3. Describe the concepts of transference, countertransference, compassion fatigue and burnout
  4. Apply strategies to manage compassion fatigue
  5. Integrate transference and countertransference into therapy
  6. Understand and respond to Vicarious Trauma.


Online Quiz

Where and when can I start?
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