This online Short Course will examine the issue of conflict and effective management as a key competence in workplace relationships. It is important to understand that organisations can be conflict resilient and what managers’ responsibilities are in this regard. The focus of attention will be on key elements of conflict in the workplace and how to manage them effectively. When we are faced with conflict, whether or not we are directly involved, we will experience emotions. Emotions influence actions and may stand in the way of effective conflict management. Developing skills in conflict competence that involve cognitive, emotional and behavioural components is imperative, given that conflict in the workplace is inevitable. Therefore, for us to be able to engage in effective conflict resolution, we need to be able to demonstrate effective conflict competence.
The fee for this short course will be $90.00.
There are no specific entry requirements, however, students enrolling in this course should work in the healthcare profession.
|Course Type||Short Course (Professional Development)|
|How to Apply||
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Simply set up an account on the site to pay and access the micro-credential you wish to study.
Tertiary Admission Centre Codes (TAC) Codes
This course provides Professional Development for health professionals.
Undertaking this course enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course, students will be awarded 4 Continuing Professional Development (CPD) hours and a CQUniversity Certificate of Completion.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.