This online Short Course will discuss conflict and dispute resolution strategies for leaders and managers in the business setting. Beginning with an investigation into the nature of workplace conflict, you will explore the intricate dynamics of antagonism that may arise among co-workers and identify the causes of such conflicts. The importance of conflict management to the harmonious and productive operations of the workplace will be emphasised with an exploration of a number of theoretical models that explain the dynamics of argumentation, conflict escalation and workplace relationships.
Students who successfully complete the set of seven Short Courses* developed from the unit BUSN20024 Communication for Leadership Success, (which forms part of the Master of Business Administration (Leadership) CL39), may be eligible for credit transfer, pending all other entry requirements to the Master of Business Administration (Leadership) CL39 are being met, as automatic entry will not apply.
*Includes the following Short Courses:
This online Short Course provides a creditable micro-credential and digital badge which can be shared to your social networks and displayed in your professional portfolio.
The fee for this short course will be $108.
There are no specific entry requirements to enrol in this course, however, it is relevant to anyone who would like to complete studies in this field, in a flexible and self-paced environment.
|Course Type||Short Course (Professional Development)|
|How to Apply||
For direct access to the course, visit https://bedifferent.cqu.edu.au/
Tertiary Admission Centre Codes (TAC) Codes
Undertaking this course enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course, students will be awarded Continuing Professional Development (CPD) hours, a creditable micro-credential (Digital Badge) and a Certificate of Completion.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.