SHB20216 - Certificate II in Salon Assistant

Version Effective: 8th of March, 2024

Course Details

Course Summary

This is a preparatory qualification which provides a defined and limited range of basic skills and knowledge used in hairdressing salons by individuals who provide assistance with client services. These routine and repetitive tasks are completed under direct supervision and with guidance from hairdressers who manage the client service.

Requirements - To Be Eligible

For your application to be considered, you must meet the following entry requirements.

Entry Requirements

Students are required to complete the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment unless they have completed an equal or higher-level course.

Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees
Full Fee $3,984.00 (2026)
Subsidised Full Fee $1,740.00 (2026)
Subsidised Concession Fee $1,188.00 (2026)
Fee for service per unit $332.00 (2026)
Subsidised full fee per unit $145.00 (2026)
RPL Fee for service per Unit $249.00 (2026)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire or Apply Now
Study Area
  • Hospitality and Beauty
  • Start TAFE Now
  • Work and Study Preparation
Skill Area
  • Personal Services
AQF Level Level 2: Certificate II

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Not Applicable

Student Outcomes, Career Opportunities and Occupations

This qualification is intended to prepare individuals for further training in the hair and beauty industry.

Course Structures
Mainstream Full Time

This program is typically delivered over a 26 - 33 week period, however as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level.

 

  • On-campus
Core

Enrol into all units at once.

SHBXIND002 Communicate as part of a salon team More Information Training.gov Details
SHBXIND001 Comply with organisational requirements within a personal services environment More Information Training.gov Details
SHBXCCS003 Greet and prepare clients for salon services More Information Training.gov Details
SHBXCCS001 Conduct salon financial transactions More Information Training.gov Details
SHBHIND001 Maintain and organise tools, equipment and work areas More Information Training.gov Details
SHBHDES001 Dry hair to shape More Information Training.gov Details
SHBHBAS001 Provide shampoo and basin services More Information Training.gov Details
BSBWHS201 Contribute to health and safety of self and others More Information Training.gov Details
Elective

Enrol into all units at once.

SIRRINV001 Receive and handle retail stock More Information Training.gov Details
SHBHDES002 Braid hair More Information Training.gov Details
SHBHCLS001 Apply hair colour products More Information Training.gov Details
SHBHBAS002 Provide head, neck and shoulder massages for relaxation More Information Training.gov Details

Unit Sequence

Unit Code Unit Name
SHBXIND002 Communicate as part of a salon team
SHBXIND001 Comply with organisational requirements within a personal services environment
SHBXCCS003 Greet and prepare clients for salon services
SHBXCCS001 Conduct salon financial transactions
SHBHIND001 Maintain and organise tools, equipment and work areas
SHBHDES001 Dry hair to shape
SHBHBAS001 Provide shampoo and basin services
BSBWHS201 Contribute to health and safety of self and others
SIRRINV001 Receive and handle retail stock
SHBHDES002 Braid hair
SHBHCLS001 Apply hair colour products
SHBHBAS002 Provide head, neck and shoulder massages for relaxation

Start TAFE Now (STN)

This program is typically delivered over a 44 - 52 week period, however as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level.

 

  • On-campus
Core

Enrol into all units at once.

SHBXIND002 Communicate as part of a salon team More Information Training.gov Details
SHBXIND001 Comply with organisational requirements within a personal services environment More Information Training.gov Details
SHBXCCS003 Greet and prepare clients for salon services More Information Training.gov Details
SHBXCCS001 Conduct salon financial transactions More Information Training.gov Details
SHBHIND001 Maintain and organise tools, equipment and work areas More Information Training.gov Details
SHBHDES001 Dry hair to shape More Information Training.gov Details
SHBHBAS001 Provide shampoo and basin services More Information Training.gov Details
BSBWHS201 Contribute to health and safety of self and others More Information Training.gov Details
Elective

Enrol into all units at once.

SIRRINV001 Receive and handle retail stock More Information Training.gov Details
SHBHDES002 Braid hair More Information Training.gov Details
SHBHCLS001 Apply hair colour products More Information Training.gov Details
SHBHBAS002 Provide head, neck and shoulder massages for relaxation More Information Training.gov Details

Unit Sequence

Unit Code Unit Name
SHBXIND002 Communicate as part of a salon team
SHBXIND001 Comply with organisational requirements within a personal services environment
SHBXCCS003 Greet and prepare clients for salon services
SHBXCCS001 Conduct salon financial transactions
SHBHIND001 Maintain and organise tools, equipment and work areas
SHBHDES001 Dry hair to shape
SHBHBAS001 Provide shampoo and basin services
BSBWHS201 Contribute to health and safety of self and others
SIRRINV001 Receive and handle retail stock
SHBHDES002 Braid hair
SHBHCLS001 Apply hair colour products
SHBHBAS002 Provide head, neck and shoulder massages for relaxation

Course Assessment Information

Assessment Types
Written/Electronic Assessment
Practical Task
RPL
Course Learning Outcomes
Where and when can I start?

Domestic 2019 Availabilities

Mainstream Full Time
On-campus
Gladstone City

February: Full Time

April: Full Time

June: Full Time

August: Full Time

October: Full Time

Mackay City

February: Full Time

April: Full Time

June: Full Time

August: Full Time

October: Full Time

Rockhampton City

February: Full Time

April: Full Time

June: Full Time

August: Full Time

October: Full Time

Start TAFE Now (STN)
On-campus
Gladstone City

February: Part Time

April: Part Time

June: Part Time

August: Part Time

October: Part Time

Mackay City

February: Part Time

April: Part Time

June: Part Time

August: Part Time

October: Part Time

Rockhampton City

February: Part Time

April: Part Time

June: Part Time

August: Part Time

October: Part Time

Domestic 2020 Availabilities

Mainstream Full Time
On-campus
Gladstone

February: Full Time/Part Time

April: Full Time/Part Time

July: Full Time/Part Time

October: Full Time/Part Time

Mackay City

February: Full Time/Part Time

April: Full Time/Part Time

July: Full Time/Part Time

October: Full Time/Part Time

Rockhampton City

February: Full Time/Part Time

April: Full Time/Part Time

July: Full Time/Part Time

October: Full Time/Part Time

Start TAFE Now (STN)
On-campus
Gladstone

February: Full Time/Part Time

April: Full Time/Part Time

July: Full Time/Part Time

October: Full Time/Part Time

Mackay City

February: Full Time/Part Time

April: Full Time/Part Time

July: Full Time/Part Time

October: Full Time/Part Time

Rockhampton City

February: Full Time/Part Time

April: Full Time/Part Time

July: Full Time/Part Time

October: Full Time/Part Time

Domestic 2021 Availabilities

Mainstream Full Time
On-campus
Gladstone

February: Full Time

April: Full Time

July: Full Time

October: Full Time

Mackay City

February: Full Time

April: Full Time

July: Full Time

October: Full Time

Rockhampton City

February: Full Time

April: Full Time

July: Full Time

October: Full Time

Start TAFE Now (STN)
On-campus
Gladstone

February: Part Time

April: Part Time

July: Part Time

October: Part Time

Mackay City

February: Part Time

April: Part Time

July: Part Time

October: Part Time

Rockhampton City

February: Part Time

April: Part Time

July: Part Time

October: Part Time

Domestic 2022 Availabilities

Mainstream Full Time
On-campus
Gladstone

February: Full Time

April: Full Time

June: Full Time

July: Full Time

August: Full Time

September: Full Time

October: Full Time

November: Full Time

Mackay City

February: Full Time

April: Full Time

July: Full Time

October: Full Time

Rockhampton City

February: Full Time

April: Full Time

July: Full Time

October: Full Time

Start TAFE Now (STN)
On-campus
Gladstone

February: Full Time

April: Full Time

June: Full Time

July: Full Time

August: Full Time

September: Full Time

October: Full Time

November: Full Time

Mackay City

February: Full Time

April: Full Time

July: Full Time

October: Full Time

Rockhampton City

February: Full Time

April: Full Time

July: Full Time

October: Full Time

Domestic 2023 Availabilities

Mainstream Full Time
On-campus
Mackay City

February: Full Time

March: Full Time

April: Full Time

May: Full Time

June: Full Time

July: Full Time

October: Full Time

Rockhampton City

February: Full Time

March: Full Time

April: Full Time

May: Full Time

June: Full Time

July: Full Time

October: Full Time

Gladstone

February: Full Time

March: Full Time

April: Full Time

May: Full Time

June: Full Time

July: Full Time

August: Full Time

September: Full Time

October: Full Time

Start TAFE Now (STN)
On-campus
Mackay City

February: Part Time

April: Part Time

May: Part Time

June: Part Time

July: Part Time

October: Part Time

Rockhampton City

February: Part Time

April: Part Time

May: Part Time

June: Part Time

July: Part Time

October: Part Time

Gladstone

February: Part Time

March: Part Time

April: Part Time

May: Part Time

June: Part Time

July: Part Time

August: Part Time

September: Part Time

October: Part Time

Domestic 2024 Availabilities

Mainstream Full Time
On-campus
Gladstone

February: Full Time

March: Full Time

April: Full Time

May: Full Time

June: Full Time

July: Full Time

August: Full Time

September: Full Time

October: Full Time

Mackay City

February: Full Time

March: Full Time

April: Full Time

May: Full Time

June: Full Time

July: Full Time

August: Full Time

September: Full Time

October: Full Time

Rockhampton City

February: Full Time

March: Full Time

April: Full Time

May: Full Time

June: Full Time

July: Full Time

August: Full Time

September: Full Time

October: Full Time

Start TAFE Now (STN)
On-campus
Gladstone

February: Part Time

March: Part Time

April: Part Time

May: Part Time

June: Part Time

July: Part Time

August: Part Time

September: Part Time

October: Part Time

Mackay City

February: Part Time

March: Part Time

April: Part Time

May: Part Time

June: Part Time

July: Part Time

August: Part Time

September: Part Time

October: Part Time

Rockhampton City

February: Part Time

March: Part Time

April: Part Time

May: Part Time

June: Part Time

July: Part Time

August: Part Time

September: Part Time

October: Part Time

Domestic 2025 Availabilities

Mainstream Full Time
On-campus
Gladstone

February: Full Time

March: Full Time

April: Full Time

May: Full Time

June: Full Time

July: Full Time

August: Full Time

September: Full Time

October: Full Time

Mackay City

February: Full Time

March: Full Time

April: Full Time

May: Full Time

June: Full Time

July: Full Time

August: Full Time

September: Full Time

October: Full Time

Rockhampton City

February: Full Time

March: Full Time

April: Full Time

May: Full Time

June: Full Time

July: Full Time

August: Full Time

September: Full Time

October: Full Time

Start TAFE Now (STN)
On-campus
Gladstone

February: Part Time

March: Part Time

April: Part Time

July: Part Time

August: Part Time

September: Part Time

October: Part Time

Mackay City

February: Part Time

March: Part Time

April: Part Time

July: Part Time

August: Part Time

September: Part Time

October: Part Time

Rockhampton City

February: Part Time

March: Part Time

April: Part Time

July: Part Time

August: Part Time

September: Part Time

October: Part Time

Domestic 2026 Availabilities

Mainstream Full Time
On-campus
Gladstone

February: Full Time

March: Full Time

April: Full Time

May: Full Time

June: Full Time

July: Full Time

August: Full Time

September: Full Time

October: Full Time

Mackay City

February: Full Time

March: Full Time

April: Full Time

May: Full Time

June: Full Time

July: Full Time

August: Full Time

September: Full Time

October: Full Time

Rockhampton City

February: Full Time

March: Full Time

April: Full Time

May: Full Time

June: Full Time

July: Full Time

August: Full Time

September: Full Time

October: Full Time

Start TAFE Now (STN)
On-campus
Gladstone

February: Part Time

March: Part Time

April: Part Time

May: Part Time

June: Part Time

July: Part Time

August: Part Time

September: Part Time

October: Part Time

Mackay City

February: Part Time

March: Part Time

April: Part Time

May: Part Time

June: Part Time

July: Part Time

August: Part Time

September: Part Time

October: Part Time

Rockhampton City

February: Part Time

March: Part Time

April: Part Time

May: Part Time

June: Part Time

July: Part Time

August: Part Time

September: Part Time

October: Part Time

More Details

More Details

SHB20216 Course Admission information

Available admission entry for high school students: 

Important note for Year 12 students: Year 12 students should not undertake this course expecting to receive the full QCE points as the duration of the course exceeds the school year learning period. These students should enter the course with an understanding that they may only complete up to nine (9) units during their school year. Once a student graduates from high school their eligibility for funding changes and they will be required to have their funding eligibility reassessed if they wish to continue study in this course. 

 

On-campus Attendance Information

  • New students must contact a teacher on their campus of admission to organise an orientation. prior to attending any classes.
  • Classes are not in session during Queensland school holidays or public holidays. 

·        

Gladstone

‘Hair at CQUniversity’

Mackay City

‘Hair at CQUniversity’

Rockhampton City

‘Hair at CQUniversity’

Attendees

Start TAFE Now Students

Mainstream Students

Start TAFE Now Students

Mainstream Students

Start TAFE Now Students

Mainstream Students

Salon Location

Ground Floor

Building 2

Ground Floor

Building 2

Level 1

Building 4

Level 1

Building 4

Level 2

Building B

Level 2

Building B

Mandatory Day/s

Attend one day per week: Monday, Tuesday OR Wednesday

Attend each Monday, Tuesday and Wednesday

Attend one day per week: Tuesday, Wednesday or Thursday

Attend each Tuesday, Wednesday and Thursday

Attend one day per week: Monday, Tuesday OR Wednesday

Attend each Monday, Tuesday and Wednesday

Attendance Times

8:30am – 3:30pm

8:30am – 3:30pm

8:45am – 4:00pm

8:45am – 4:00pm

8:45am – 4:00pm

8:45am – 4:00pm

 

 

 

 

Resource Requirements

In discussion with teaching staff, additional hairdressing equipment and salon resources will be required for this course. These will be purchased at the expense of the student as study progresses throughout the course. Items include:

  • Stationery – pens, notebook etc
  • 12pk sectioning clips
  • 2 x tail comb
  • Round brushes (thermal) – 1 x 18mm, 1 x 24mm, 1 x 30mm, 1 x 42mm (approx.. measurements)
  • Denman styling brush 7 row
  • TangleTeezer
  • Water spray
  • Wide-toothed basin comb
  • 1 x box of Disposable gloves

All students must wear closed in shoes and be dressed as though they are going to work in a salon.