SIT30122 - Certificate III in Tourism

Version Effective: 1st of December, 2025
Course Details

Course Summary

If you are seeking a career where you can combine work with your passion for travel, the Certificate III in Tourism may be for you. Your studies will focus on developing a range of tourism sales, operational and tour delivery skills. This course has a practical focus, ensuring you graduate work-ready and are equipped with the skills needed to enter the diverse and dynamic tourism industry. 

Requirements - To Be Eligible

For your application to be considered, you must meet the following entry requirements.

Entry Requirements

To help us understand how best to support you, you’ll need to complete the bksb (Basic Key Skills Builder) online literacy, numeracy and digital literacy assessments to progress your application. Alternatively, completion of an equal or higher level course may exempt you from this testing.

During Your Study:

  • To complete this course, students must be working in a suitable tourism business, as a paid employee or volunteer in a customer focused role performing routine tasks under direct supervision. The supervisor must have relevant tourism qualification or have a minimum 3 years' experience of the course content. Evidence of suitable industry supervision will be required. 
  • Students must have access to a computer with internet and have basic/intermediate computer skills

Vocational Placement and Work Integrated Learning

Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.

Additional information

Students will need to be working in a suitable tourism business, as a paid employee or volunteer, in a customer focused role, using organisational policies and procedures to guide work activities, working with some independence, and providing guidance to other staff.  Placement can be paid or voluntary. This placement is to be organised by the student.  

  • There are no minimum required hours as these are competency-based assessment tasks.
  • The supervisor who signs the forms (we will supply the forms) must have relevant qualifications or experience for the unit/s they are signing off.
    • Evidence of this is to be supplied to CQU for audit purposes.
    • The Supervisor will be contacted to verify these forms

Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees
Full Fee $4,980.00 (2026)
Subsidised Full Fee $3,030.00 (2026)
Subsidised Concession Fee $2,625.00 (2026)
Fee for service per unit $332.00 (2026)
Subsidised full fee per unit $202.00 (2026)
RPL Fee for service per Unit $249.00 (2026)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire
Study Area
  • Hospitality and Beauty
Skill Area
  • Tourism
AQF Level Level 3: Certificate III

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Not Applicable

Student Outcomes, Career Opportunities and Occupations

Upon completion of the Certificate III in Tourism students may pursue employment opportunities across a variety of tourism industry sectors. Potential workplaces and roles may include tour operators, inbound tour operators, visitor information centres, holiday parks and resorts, attractions, cultural and heritage sites, and small tourism businesses.

Course Structures
Online

This course is typically delivered over 52 weeks, full time. However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level.  The time allocation for this program may also include the clustering of units of competency for delivery which allows similar or complementary content items to be delivered at the same time thus reducing duplication in content covered and therefore reducing time required. The existing skills, knowledge and experience of learners will also be taken into consideration of amount of training required for this program cohort. Credit transfer for units previously completed at a Nationally Recognised Training Organisation may also reduce the time of this program. 

  • Online
Cluster 1

Elective units have been chosen to meet training package requirements. 

SITTIND003 Source and use information on the tourism and travel industry More Information Training.gov Details
BSBTWK201 Work effectively with others More Information Training.gov Details
SITXWHS005 Participate in safe work practices More Information Training.gov Details
Cluster 2

Elective units have been chosen to meet training package requirements. 

SITTTVL001 Access and interpret product information More Information Training.gov Details
SITXCOM008 Provide a briefing or scripted commentary More Information Training.gov Details
Cluster 3

Elective units have been chosen to meet training package requirements. 

BSBSUS211 Participate in sustainable work practices More Information Training.gov Details
SITXCCS010 Provide visitor information More Information Training.gov Details
SITXHRM007 Coach others in job skills More Information Training.gov Details
Cluster 4

Elective units have been chosen to meet training package requirements. 

SITXCOM007 Show social and cultural sensitivity More Information Training.gov Details
SITEEVT020 Source and use information on the events industry More Information Training.gov Details
SITXCCS014 Provide service to customers More Information Training.gov Details
Cluster 5

Elective units have been chosen to meet training package requirements. 

SITTTVL002 Provide advice on international destinations More Information Training.gov Details
SITTTVL003 Provide advice on Australian destinations More Information Training.gov Details
Cluster 6

Elective units have been chosen to meet training package requirements. 

SITTTVL004 Sell tourism products or services More Information Training.gov Details
SITTTVL005 Prepare customer quotations More Information Training.gov Details

Unit Sequence

Sequence Unit
1 SITTIND003 - Source and use information on the tourism and travel industry
2 BSBTWK201 - Work effectively with others
3 SITXWHS005 - Participate in safe work practices
4 SITTTVL001 - Access and interpret product information
5 SITXCOM008 - Provide a briefing or scripted commentary
6 BSBSUS211 - Participate in sustainable work practices
7 SITXCCS010 - Provide visitor information
8 SITXHRM007 - Coach others in job skills
9 SITXCOM007 - Show social and cultural sensitivity
10 SITEEVT020 - Source and use information on the events industry
11 SITXCCS014 - Provide service to customers
12 SITTTVL002 - Provide advice on international destinations
13 SITTTVL003 - Provide advice on Australian destinations
14 SITTTVL004 - Sell tourism products or services
15 SITTTVL005 - Prepare customer quotations


Trainees

104 weeks (24 months) full time. However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level

Trainees must be employed full time or part time with a Queensland registered training contract.

 

  • Online
Cluster 1

Elective units have been chosen to meet training package requirements. 

SITTIND003 Source and use information on the tourism and travel industry More Information Training.gov Details
SITTTVL001 Access and interpret product information More Information Training.gov Details
SITXCCS010 Provide visitor information More Information Training.gov Details
SITTTVL002 Provide advice on international destinations More Information Training.gov Details
Cluster 2

Elective units have been chosen to meet training package requirements.

SITXWHS005 Participate in safe work practices More Information Training.gov Details
BSBTWK201 Work effectively with others More Information Training.gov Details
SITXCOM007 Show social and cultural sensitivity More Information Training.gov Details
SITEEVT020 Source and use information on the events industry More Information Training.gov Details
Cluster 3

Elective units have been chosen to meet training package requirements. 

SITXCCS014 Provide service to customers More Information Training.gov Details
BSBSUS211 Participate in sustainable work practices More Information Training.gov Details
SITXCOM008 Provide a briefing or scripted commentary More Information Training.gov Details
SITTTVL003 Provide advice on Australian destinations More Information Training.gov Details
Cluster 4

Elective units have been chosen to meet training package requirements. 

SITXHRM007 Coach others in job skills More Information Training.gov Details
SITTTVL004 Sell tourism products or services More Information Training.gov Details
SITTTVL005 Prepare customer quotations More Information Training.gov Details

Unit Sequence

Sequence Unit
1 SITTIND003 - Source and use information on the tourism and travel industry
2 SITTTVL001 - Access and interpret product information
3 SITXCCS010 - Provide visitor information
4 SITTTVL002 - Provide advice on international destinations
5 SITXWHS005 - Participate in safe work practices
6 BSBTWK201 - Work effectively with others
7 SITXCOM007 - Show social and cultural sensitivity
8 SITEEVT020 - Source and use information on the events industry
9 SITXCCS014 - Provide service to customers
10 BSBSUS211 - Participate in sustainable work practices
11 SITXCOM008 - Provide a briefing or scripted commentary
12 SITTTVL003 - Provide advice on Australian destinations
13 SITXHRM007 - Coach others in job skills
14 SITTTVL004 - Sell tourism products or services
15 SITTTVL005 - Prepare customer quotations


RPL Structure

RPL Only

RPL involves an assessment process of an individual’s previously obtained skills and knowledge that has been achieved outside the formal education and training system. The duration is dependent on evidence collection by the candidate and approval of evidence by the CQUniversity assessor. 

  • RPL/RCC/Credit
RPL Units

Elective units have been chosen to meet training package requirements. 

SITXCCS014 Provide service to customers More Information Training.gov Details
SITTTVL003 Provide advice on Australian destinations More Information Training.gov Details
SITXWHS005 Participate in safe work practices More Information Training.gov Details
SITTTVL004 Sell tourism products or services More Information Training.gov Details
SITTTVL005 Prepare customer quotations More Information Training.gov Details
SITXCOM008 Provide a briefing or scripted commentary More Information Training.gov Details
BSBSUS211 Participate in sustainable work practices More Information Training.gov Details
BSBTWK201 Work effectively with others More Information Training.gov Details
SITXCOM007 Show social and cultural sensitivity More Information Training.gov Details
SITXHRM007 Coach others in job skills More Information Training.gov Details
SITTIND003 Source and use information on the tourism and travel industry More Information Training.gov Details
SITXCCS010 Provide visitor information More Information Training.gov Details
SITTTVL001 Access and interpret product information More Information Training.gov Details
SITEEVT020 Source and use information on the events industry More Information Training.gov Details
SITTTVL002 Provide advice on international destinations More Information Training.gov Details

Unit Sequence

Unit Code Unit Name
SITXCCS014 Provide service to customers
SITTTVL003 Provide advice on Australian destinations
SITXWHS005 Participate in safe work practices
SITTTVL004 Sell tourism products or services
SITTTVL005 Prepare customer quotations
SITXCOM008 Provide a briefing or scripted commentary
BSBSUS211 Participate in sustainable work practices
BSBTWK201 Work effectively with others
SITXCOM007 Show social and cultural sensitivity
SITXHRM007 Coach others in job skills
SITTIND003 Source and use information on the tourism and travel industry
SITXCCS010 Provide visitor information
SITTTVL001 Access and interpret product information
SITEEVT020 Source and use information on the events industry
SITTTVL002 Provide advice on international destinations

Course Assessment Information

Assessment Types
Written/Electronic Assessment
Practical Task
Third Party Verification
Project
RPL
Course Learning Outcomes
Where and when can I start?

Domestic 2024 Availabilities

Online
Trainees
RPL Structure

Domestic 2025 Availabilities

Online
Trainees
RPL Structure

Domestic 2026 Availabilities

Online
Trainees
RPL Structure
More Details