This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
There are no other entry requirements.
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
Additional information
Practical skills must be demonstrated in an operational food and beverage outlet or simulated environment such as a pub, club, cafes or restaurants. Students who are unable to attend on campus delivery but are currently employed in the industry or who do not have access to workplace simulated environments will need to discuss this with the teaching team.Course Type | Qualification | ||||||||||||||||
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Student Availability |
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Fees |
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Application Mode |
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How to Apply | Please Enquire or Apply Now | ||||||||||||||||
Study Area |
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Skill Area |
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AQF Level | Level 3: Certificate III |
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
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Possible job titles include an espresso coffee machine operator, food and beverage attendant, front desk receptionist, front office assistant, function attendant, function host, gaming attendant, guest service agent, housekeeper, restaurant host, senior bar attendant, waiter.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
Module 1 - Work Safely & Hygienically Students to enrol in all clusters |
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SITXWHS001 | Participate in safe work practices | More Information | Training.gov Details | |
SITXFSA001 | Use hygienic practices for food safety | More Information | Training.gov Details | |
Module 2 - Working as a global team Students to enrol in all clusters. |
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BSBWOR203 | Work effectively with others | More Information | Training.gov Details | |
SITXCOM002 | Show social and cultural sensitivity | More Information | Training.gov Details | |
Module 3 - Source information & provide advice on food Students to enrol in all clusters. |
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SITHIND002 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
SITHFAB016 | Provide advice on food | More Information | Training.gov Details | |
Module 4 - Making Beverages Students to enrol in all clusters. |
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SITHFAB004 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
SITHFAB005 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
Module 5 - Restaurant service Students to enrol in all clusters. |
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SITHFAB014 | Provide table service of food and beverage | More Information | Training.gov Details | |
SITXCCS006 | Provide service to customers | More Information | Training.gov Details | |
SITHIND004 | Work effectively in hospitality service | More Information | Training.gov Details | |
Module 6 - Bar Service Students to enrol in all clusters. |
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SITHFAB001 | Clean and tidy bar areas | More Information | Training.gov Details | |
SITHFAB003 | Operate a bar | More Information | Training.gov Details | |
Module 7 - Process Financial Transactions Students to enrol in all clusters. |
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SITXFIN001 | Process financial transactions | More Information | Training.gov Details | |
Module 8 - Coach others Students to enrol in all clusters. |
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SITXHRM001 | Coach others in job skills | More Information | Training.gov Details |
Sequence | Unit |
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1 | SITXWHS001 - Participate in safe work practices |
1 | SITXFSA001 - Use hygienic practices for food safety |
1 | BSBWOR203 - Work effectively with others |
1 | SITXCOM002 - Show social and cultural sensitivity |
1 | SITHIND002 - Source and use information on the hospitality industry |
1 | SITHFAB016 - Provide advice on food |
1 | SITHFAB004 - Prepare and serve non-alcoholic beverages |
1 | SITHFAB005 - Prepare and serve espresso coffee |
1 | SITHFAB014 - Provide table service of food and beverage |
1 | SITXCCS006 - Provide service to customers |
1 | SITHIND004 - Work effectively in hospitality service |
1 | SITHFAB001 - Clean and tidy bar areas |
1 | SITHFAB003 - Operate a bar |
1 | SITXFIN001 - Process financial transactions |
1 | SITXHRM001 - Coach others in job skills |
Module 1 - Restaurant Service Students to enrol in all clusters. |
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SITXCCS006 | Provide service to customers | More Information | Training.gov Details | |
SITHIND004 | Work effectively in hospitality service | More Information | Training.gov Details | |
Module 2 - Work Safely and Hygienically Students to enrol in all clusters. |
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SITHKOP001 | Clean kitchen premises and equipment | More Information | Training.gov Details | |
SITXWHS001 | Participate in safe work practices | More Information | Training.gov Details | |
Module 3 - Use Hygienic Practices when working with and Handling Food Students to enrol in all clusters. |
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SITXFSA002 | Participate in safe food handling practices | More Information | Training.gov Details | |
SITXFSA001 | Use hygienic practices for food safety | More Information | Training.gov Details | |
Module 4 - Working as a Global Team Students to enrol in all clusters. |
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SITXCOM002 | Show social and cultural sensitivity | More Information | Training.gov Details | |
BSBWOR203 | Work effectively with others | More Information | Training.gov Details | |
Module 5 - Source and Share Hospitality Information Students to enrol in all clusters. |
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SITHIND002 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
Module 6 - Making Beverages with Espresso Coffee and Non-Alcoholic Beverages Students to enrol in all clusters. |
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SITHFAB005 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
SITHFAB004 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
Module 7 - Prepare Appetisers Salads and Sandwiches and Simple Dishes Students to enrol in all clusters. |
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SITHCCC002 | Prepare and present simple dishes | More Information | Training.gov Details | |
SITHCCC006 | Prepare appetisers and salads | More Information | Training.gov Details | |
SITHCCC003 | Prepare and present sandwiches | More Information | Training.gov Details | |
Module 8 - Coach Others Students to enrol in all clusters. |
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SITXHRM001 | Coach others in job skills | More Information | Training.gov Details |
Sequence | Unit |
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1 | SITXCCS006 - Provide service to customers |
1 | SITHIND004 - Work effectively in hospitality service |
1 | SITHKOP001 - Clean kitchen premises and equipment |
1 | SITXWHS001 - Participate in safe work practices |
1 | SITXFSA002 - Participate in safe food handling practices |
1 | SITXFSA001 - Use hygienic practices for food safety |
1 | SITXCOM002 - Show social and cultural sensitivity |
1 | BSBWOR203 - Work effectively with others |
1 | SITHIND002 - Source and use information on the hospitality industry |
1 | SITHFAB005 - Prepare and serve espresso coffee |
1 | SITHFAB004 - Prepare and serve non-alcoholic beverages |
1 | SITHCCC002 - Prepare and present simple dishes |
1 | SITHCCC006 - Prepare appetisers and salads |
1 | SITHCCC003 - Prepare and present sandwiches |
1 | SITXHRM001 - Coach others in job skills |
12 months, one day a week.
Module 1 - Work Safely & Hygienically Students to enrol in all clusters. |
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---|---|---|---|---|
SITXWHS001 | Participate in safe work practices | More Information | Training.gov Details | |
SITXFSA001 | Use hygienic practices for food safety | More Information | Training.gov Details | |
Module 2 - Working as a global team Students to enrol in all clusters. |
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BSBWOR203 | Work effectively with others | More Information | Training.gov Details | |
SITXCOM002 | Show social and cultural sensitivity | More Information | Training.gov Details | |
Module 3 - 3 Source information & provide advice on food Students to enrol in all clusters. |
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SITHIND002 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
SITHFAB016 | Provide advice on food | More Information | Training.gov Details | |
Module 4 - Making Beverages Students to enrol in all clusters. |
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SITHFAB004 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
SITHFAB005 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
Module 5 - Restaurant service Students to enrol in all clusters. |
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SITHIND004 | Work effectively in hospitality service | More Information | Training.gov Details | |
SITHFAB014 | Provide table service of food and beverage | More Information | Training.gov Details | |
SITXCCS006 | Provide service to customers | More Information | Training.gov Details | |
Module 6 - Bar Service Students to enrol in all clusters. |
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SITHFAB001 | Clean and tidy bar areas | More Information | Training.gov Details | |
SITHFAB003 | Operate a bar | More Information | Training.gov Details | |
Module 7 - Process Financial Transactions Students to enrol in all clusters. |
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SITXFIN001 | Process financial transactions | More Information | Training.gov Details | |
Module 8 - Coach others Students to enrol in all clusters. |
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SITXHRM001 | Coach others in job skills | More Information | Training.gov Details |
Sequence | Unit |
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1 | SITXWHS001 - Participate in safe work practices |
1 | SITXFSA001 - Use hygienic practices for food safety |
1 | BSBWOR203 - Work effectively with others |
1 | SITXCOM002 - Show social and cultural sensitivity |
1 | SITHIND002 - Source and use information on the hospitality industry |
1 | SITHFAB016 - Provide advice on food |
1 | SITHFAB004 - Prepare and serve non-alcoholic beverages |
1 | SITHFAB005 - Prepare and serve espresso coffee |
1 | SITHIND004 - Work effectively in hospitality service |
1 | SITHFAB014 - Provide table service of food and beverage |
1 | SITXCCS006 - Provide service to customers |
1 | SITHFAB001 - Clean and tidy bar areas |
1 | SITHFAB003 - Operate a bar |
1 | SITXFIN001 - Process financial transactions |
1 | SITXHRM001 - Coach others in job skills |
12 months, one day a week.
Module 1 - Restaurant Service Students to enrol in all clusters. |
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SITHIND004 | Work effectively in hospitality service | More Information | Training.gov Details | |
SITXCCS006 | Provide service to customers | More Information | Training.gov Details | |
Module 2 - Work Safely and Hygienically Students to enrol in all clusters. |
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SITXWHS001 | Participate in safe work practices | More Information | Training.gov Details | |
SITHKOP001 | Clean kitchen premises and equipment | More Information | Training.gov Details | |
Module 3 - Use Hygienic Practices when working with and Handling Food Students to enrol in all clusters. |
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SITXFSA001 | Use hygienic practices for food safety | More Information | Training.gov Details | |
SITXFSA002 | Participate in safe food handling practices | More Information | Training.gov Details | |
Module 4 - Working as a Global Team Students to enrol in all clusters. |
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SITXCOM002 | Show social and cultural sensitivity | More Information | Training.gov Details | |
BSBWOR203 | Work effectively with others | More Information | Training.gov Details | |
Module 5 - Source and Share Hospitality Information Students to enrol in all clusters. |
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SITHIND002 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
Module 6 - Making Beverages with Espresso Coffee and Non-Alcoholic Beverages Students to enrol in all clusters. |
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SITHFAB005 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
SITHFAB004 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
Module 7 - Prepare Appetisers Salads and Sandwiches and Simple Dishes Students to enrol in all clusters. |
||||
SITHCCC002 | Prepare and present simple dishes | More Information | Training.gov Details | |
SITHCCC006 | Prepare appetisers and salads | More Information | Training.gov Details | |
SITHCCC003 | Prepare and present sandwiches | More Information | Training.gov Details | |
Module 8 - Coach Others Students to enrol in all clusters. |
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SITXHRM001 | Coach others in job skills | More Information | Training.gov Details |
Sequence | Unit |
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1 | SITHIND004 - Work effectively in hospitality service |
1 | SITXCCS006 - Provide service to customers |
1 | SITXWHS001 - Participate in safe work practices |
1 | SITHKOP001 - Clean kitchen premises and equipment |
1 | SITXFSA001 - Use hygienic practices for food safety |
1 | SITXFSA002 - Participate in safe food handling practices |
1 | SITXCOM002 - Show social and cultural sensitivity |
1 | BSBWOR203 - Work effectively with others |
1 | SITHIND002 - Source and use information on the hospitality industry |
1 | SITHFAB005 - Prepare and serve espresso coffee |
1 | SITHFAB004 - Prepare and serve non-alcoholic beverages |
1 | SITHCCC006 - Prepare appetisers and salads |
1 | SITHCCC003 - Prepare and present sandwiches |
1 | SITXHRM001 - Coach others in job skills |
Unit Code | Unit Name |
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SITHCCC002 | Prepare and present simple dishes |
26 weeks
Module 1 - Work Safely & Hygienically Students to enrol in all clusters. |
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---|---|---|---|---|
SITXWHS001 | Participate in safe work practices | More Information | Training.gov Details | |
SITXFSA001 | Use hygienic practices for food safety | More Information | Training.gov Details | |
Module 2 - Working as a global team Students to enrol in all clusters. |
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BSBWOR203 | Work effectively with others | More Information | Training.gov Details | |
SITXCOM002 | Show social and cultural sensitivity | More Information | Training.gov Details | |
Module 3 - Source information & provide advice on food Students to enrol in all clusters. |
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SITHIND002 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
SITHFAB016 | Provide advice on food | More Information | Training.gov Details | |
Module 4 - Making Beverages Students to enrol in all clusters. |
||||
SITHFAB005 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
SITHFAB004 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
Module 5 - Restaurant service Students to enrol in all clusters. |
||||
SITHIND004 | Work effectively in hospitality service | More Information | Training.gov Details | |
SITXCCS006 | Provide service to customers | More Information | Training.gov Details | |
SITHFAB014 | Provide table service of food and beverage | More Information | Training.gov Details | |
Module 6 - Bar Service Students to enrol in all clusters. |
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SITHFAB001 | Clean and tidy bar areas | More Information | Training.gov Details | |
SITHFAB003 | Operate a bar | More Information | Training.gov Details | |
Module 7 - Process Financial Transactions Students to enrol in all clusters. |
||||
SITXFIN001 | Process financial transactions | More Information | Training.gov Details | |
Module 8 - Coach others Students to enrol in all clusters. |
||||
SITXHRM001 | Coach others in job skills | More Information | Training.gov Details |
Sequence | Unit |
---|---|
1 | SITXWHS001 - Participate in safe work practices |
1 | SITXFSA001 - Use hygienic practices for food safety |
1 | BSBWOR203 - Work effectively with others |
1 | SITXCOM002 - Show social and cultural sensitivity |
1 | SITHIND002 - Source and use information on the hospitality industry |
1 | SITHFAB016 - Provide advice on food |
1 | SITHFAB005 - Prepare and serve espresso coffee |
1 | SITHFAB004 - Prepare and serve non-alcoholic beverages |
1 | SITHIND004 - Work effectively in hospitality service |
1 | SITXCCS006 - Provide service to customers |
1 | SITHFAB014 - Provide table service of food and beverage |
1 | SITHFAB001 - Clean and tidy bar areas |
1 | SITHFAB003 - Operate a bar |
1 | SITXFIN001 - Process financial transactions |
1 | SITXHRM001 - Coach others in job skills |
Module 1 - Restaurant Service Students to enrol in all clusters. |
||||
---|---|---|---|---|
SITHIND004 | Work effectively in hospitality service | More Information | Training.gov Details | |
SITXCCS006 | Provide service to customers | More Information | Training.gov Details | |
Module 2 - Work Safely and Hygienically Students to enrol in all clusters. |
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SITXWHS001 | Participate in safe work practices | More Information | Training.gov Details | |
SITHKOP001 | Clean kitchen premises and equipment | More Information | Training.gov Details | |
Module 3 - Use Hygienic Practices when working with and Handling Food Students to enrol in all clusters. |
||||
SITXFSA001 | Use hygienic practices for food safety | More Information | Training.gov Details | |
SITXFSA002 | Participate in safe food handling practices | More Information | Training.gov Details | |
Module 4 - Working as a Global Team Students to enrol in all clusters. |
||||
BSBWOR203 | Work effectively with others | More Information | Training.gov Details | |
SITXCOM002 | Show social and cultural sensitivity | More Information | Training.gov Details | |
Module 5 - Source and Share Hospitality Information Students to enrol in all clusters. |
||||
SITHIND002 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
Module 6 - Making Beverages with Espresso Coffee and Non-Alcoholic Beverages Students to enrol in all clusters. |
||||
SITHFAB005 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
SITHFAB004 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
Module 7 - Prepare Appetisers Salads and Sandwiches and Simple Dishes Students to enrol in all clusters. |
||||
SITHCCC006 | Prepare appetisers and salads | More Information | Training.gov Details | |
SITHCCC002 | Prepare and present simple dishes | More Information | Training.gov Details | |
SITHCCC003 | Prepare and present sandwiches | More Information | Training.gov Details | |
Module 8 - Coach Others Students to enrol in all clusters. |
||||
SITXHRM001 | Coach others in job skills | More Information | Training.gov Details |
Sequence | Unit |
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1 | SITHIND004 - Work effectively in hospitality service |
1 | SITXCCS006 - Provide service to customers |
1 | SITXWHS001 - Participate in safe work practices |
1 | SITHKOP001 - Clean kitchen premises and equipment |
1 | SITXFSA001 - Use hygienic practices for food safety |
1 | SITXFSA002 - Participate in safe food handling practices |
1 | BSBWOR203 - Work effectively with others |
1 | SITXCOM002 - Show social and cultural sensitivity |
1 | SITHIND002 - Source and use information on the hospitality industry |
1 | SITHFAB005 - Prepare and serve espresso coffee |
1 | SITHFAB004 - Prepare and serve non-alcoholic beverages |
1 | SITHCCC006 - Prepare appetisers and salads |
1 | SITHCCC002 - Prepare and present simple dishes |
1 | SITHCCC003 - Prepare and present sandwiches |
1 | SITXHRM001 - Coach others in job skills |
Assessment Types |
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Written/Electronic Assessment |
Practical Task |
Project |
RPL |
Skilling Queenslanders for Work Initiative
Community organisations successful in their application with the Queensland Government have access to the Skilling Queenslanders for Work initiative. This funding can assist students, who meet the eligibility criteria, apply for a place in their community organisation’s project. Further information about the initiative can be found at https://training.qld.gov.au/home/sqw.
The following community organisations have a partnership agreement in place with CQUni, as the preferred Registered Training Organisation. This partnership gives these organisations the ability to recruit students within their community who meet the eligibility criteria set by the Department of Education and Training, and send through documentation to enable CQUni to process the pre-enrolments.
They are:
Students currently studying or wanting to enquire about eligibility with the funding or for this course can contact the community organisation.
Resource Requirements
All students are required to wear a uniform for this course.
Practical Placement Information
SITHIND004 Work effectively in hospitality service requires evidence of a minimum of 36 service periods (shifts). The services can be completed at the CQUniversity Training Restaurants at Mackay City campus and/or Rockhampton City campus, in a food and beverage establishment that students may already work at, or at one of the one off functions that meet the Assessment Guidelines of this unit.
Each service period or shift is to be recorded in a log book, clearly numbered and dated on at least 36 occasions. Students will receive the logbook after the first restaurant service.