Course History

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SIT50122 - Diploma of Travel and Tourism Management

Course Details

Course Summary

This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions.

Entry Requirements

There are no entry requirements for this qualification. However, CQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher-level course.

There is a requirement to complete practical workplace assessments in a suitable industry environment.

Access to a computer, Internet and intermediate computer skills. 24-hour CQUniversity computer labs are available on selected campuses.

Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees
Full Fee $12,029.00 (2024)
Subsidised Full Fee $8,464.00 (2024)
Subsidised Concession Fee $7,406.00 (2024)
Fee for service per unit $523.00 (2024)
Subsidised full fee per unit $368.00 (2024)
TAFE Priority Training Program fee per unit $5.00 (2024)
RPL Fee for service per Unit $368.00 (2024)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire or Apply Now
Study Area
  • Hospitality and Beauty
Skill Area
  • Tourism
AQF Level Level 5: Diploma

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes 		Not Applicable
International Students
CRICOS Codes 		Not Applicable

Student Outcomes, Career Opportunities and Occupations

This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, holiday parks and resorts, tourist attractions, visitor information centres, and other tourism businesses.

Course Structures

In order to complete this course, you must:

  1. Complete 13 core units
  2. Complete 10 elective units

Study Mode Definitions

  • Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
  • On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
  • Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details, including the different study modes offered for each structure.

Online

12 months full time and may also be studied part time over 18 or 24 months.

  • Online
Tourism Knowledge
SITXCCS010 Provide visitor information More Information Training.gov Details
BSBSUS211 Participate in sustainable work practices More Information Training.gov Details
SITTIND003 Source and use information on the tourism and travel industry More Information Training.gov Details
SITXFSA005 Use hygienic practices for food safety More Information Training.gov Details
SITXWHS005 Participate in safe work practices More Information Training.gov Details
SITTTVL001 Access and interpret product information More Information Training.gov Details
Events
SITEEVT020 Source and use information on the events industry More Information Training.gov Details
Tourism Operations
SITTTVL005 Prepare customer quotations More Information Training.gov Details
SITTTVL004 Sell tourism products or services More Information Training.gov Details
SITTTVL003 Provide advice on Australian destinations More Information Training.gov Details
SITTTVL002 Provide advice on international destinations More Information Training.gov Details
Communication Management
SITXWHS007 Implement and monitor work health and safety practices More Information Training.gov Details
SITXMGT004 Monitor work operations More Information Training.gov Details
SITXHRM009 Lead and manage people More Information Training.gov Details
SITXHRM008 Roster staff More Information Training.gov Details
SITXCOM010 Manage conflict More Information Training.gov Details
SITXCCS016 Develop and manage quality customer service practices More Information Training.gov Details
SITXCCS015 Enhance customer service experiences More Information Training.gov Details
SITXMGT005 Establish and conduct business relationships More Information Training.gov Details
Advanced People Skills
BSBTWK501 Lead diversity and inclusion More Information Training.gov Details
SIRXOSM007 Manage risk to organisational reputation in an online setting More Information Training.gov Details
Financial Management
SITXFIN010 Prepare and monitor budgets More Information Training.gov Details
SITXFIN009 Manage finances within a budget More Information Training.gov Details
SITXFIN008 Interpret financial information More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 SITXCCS010 - Provide visitor information
1 BSBSUS211 - Participate in sustainable work practices
1 SITTIND003 - Source and use information on the tourism and travel industry
1 SITXFSA005 - Use hygienic practices for food safety
1 SITXWHS005 - Participate in safe work practices
1 SITTTVL001 - Access and interpret product information
2 SITEEVT020 - Source and use information on the events industry
3 SITTTVL005 - Prepare customer quotations
3 SITTTVL004 - Sell tourism products or services
3 SITTTVL003 - Provide advice on Australian destinations
3 SITTTVL002 - Provide advice on international destinations
4 SITXWHS007 - Implement and monitor work health and safety practices
4 SITXMGT004 - Monitor work operations
4 SITXHRM009 - Lead and manage people
4 SITXHRM008 - Roster staff
4 SITXCOM010 - Manage conflict
4 SITXCCS016 - Develop and manage quality customer service practices
4 SITXCCS015 - Enhance customer service experiences
4 SITXMGT005 - Establish and conduct business relationships
5 BSBTWK501 - Lead diversity and inclusion
5 SIRXOSM007 - Manage risk to organisational reputation in an online setting
6 SITXFIN010 - Prepare and monitor budgets
6 SITXFIN009 - Manage finances within a budget
6 SITXFIN008 - Interpret financial information


Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Assessment Types
Written/Electronic Assessment
Practical Task
Third Party Verification
Project
RPL
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.

Domestic 2024 Availabilities

Online

Online
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
December: Full Time/Part Time
For individual class days and times for each intake please check the TAFE Timetable located here
More Details
No additional details have been provided.