This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
There are no entry requirements for this qualification. However, CQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher-level course.
VET Student Loans may be available for eligible students in approved Diploma level qualifications. The loan can be used towards Tuition Fees only and does not cover additional expenses such as textbooks, uniforms, equipment, travel, tools, and accommodation or general living expenses. Loan limits or caps may apply for some eligible courses and where a loan limit is reached for a course, students may be required to pay upfront for any remaining units.
For more information or to check your eligibility for a VET Student Loan, please visit our VET Student Loans webpage or contact us .
Course Type | Qualification | ||||||||||||||||
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Student Availability |
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Fees |
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Application Mode |
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How to Apply | Please Enquire or Apply Now | ||||||||||||||||
Study Area |
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Skill Area |
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AQF Level | Level 5: Diploma |
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
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This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
12 months full-time or 18 months part-time
Core | ||||
---|---|---|---|---|
SITXCCS015 | Enhance customer service experiences | More Information | Training.gov Details | |
SITXCCS016 | Develop and manage quality customer service practices | More Information | Training.gov Details | |
SITXCOM010 | Manage conflict | More Information | Training.gov Details | |
SITXFIN009 | Manage finances within a budget | More Information | Training.gov Details | |
SITXFIN010 | Prepare and monitor budgets | More Information | Training.gov Details | |
SITXGLC002 | Identify and manage legal risks and comply with law | More Information | Training.gov Details | |
SITXHRM008 | Roster staff | More Information | Training.gov Details | |
SITXHRM009 | Lead and manage people | More Information | Training.gov Details | |
SITXMGT004 | Monitor work operations | More Information | Training.gov Details | |
SITXMGT005 | Establish and conduct business relationships | More Information | Training.gov Details | |
SITXWHS007 | Implement and monitor work health and safety practices | More Information | Training.gov Details | |
Elective Group A and B electives (SITXFSA005 and SITHIND008) are essential to meet packaging requirements. Listed electives meet qualification packaging rules. Please note, pre-requisites are required for some units of competency. |
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SITXFSA005 | Use hygienic practices for food safety | More Information | Training.gov Details | |
SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
SITHFAB021 | Provide responsible service of alcohol | More Information | Training.gov Details | |
SITHFAB023 | Operate a bar | More Information | Training.gov Details | |
SITHFAB024 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
SITHFAB036 | Provide advice on food | More Information | Training.gov Details | |
SITHFAB025 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
SITHFAB034 | Provide table service of food and beverage | More Information | Training.gov Details | |
SITHIND006 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
SITXFSA006 | Participate in safe food handling practices | More Information | Training.gov Details | |
SITXINV006 | Receive, store and maintain stock | More Information | Training.gov Details | |
BSBTWK501 | Lead diversity and inclusion | More Information | Training.gov Details | |
SITXFIN008 | Interpret financial information | More Information | Training.gov Details | |
SITXFIN007 | Process financial transactions | More Information | Training.gov Details | |
BSBOPS502 | Manage business operational plans | More Information | Training.gov Details | |
SITHFAB030 | Prepare and serve cocktails | More Information | Training.gov Details | |
SITEEVT020 | Source and use information on the events industry | More Information | Training.gov Details |
Unit Code | Unit Name |
---|---|
SITXCCS015 | Enhance customer service experiences |
SITXCCS016 | Develop and manage quality customer service practices |
SITXCOM010 | Manage conflict |
SITXFIN009 | Manage finances within a budget |
SITXFIN010 | Prepare and monitor budgets |
SITXGLC002 | Identify and manage legal risks and comply with law |
SITXHRM008 | Roster staff |
SITXHRM009 | Lead and manage people |
SITXMGT004 | Monitor work operations |
SITXMGT005 | Establish and conduct business relationships |
SITXWHS007 | Implement and monitor work health and safety practices |
SITXFSA005 | Use hygienic practices for food safety |
SITHIND008 | Work effectively in hospitality service |
SITHFAB021 | Provide responsible service of alcohol |
SITHFAB023 | Operate a bar |
SITHFAB024 | Prepare and serve non-alcoholic beverages |
SITHFAB036 | Provide advice on food |
SITHFAB025 | Prepare and serve espresso coffee |
SITHFAB034 | Provide table service of food and beverage |
SITHIND006 | Source and use information on the hospitality industry |
SITXFSA006 | Participate in safe food handling practices |
SITXINV006 | Receive, store and maintain stock |
BSBTWK501 | Lead diversity and inclusion |
SITXFIN008 | Interpret financial information |
SITXFIN007 | Process financial transactions |
BSBOPS502 | Manage business operational plans |
SITHFAB030 | Prepare and serve cocktails |
SITEEVT020 | Source and use information on the events industry |
12 months full-time or 18 months part-time
Core | ||||
---|---|---|---|---|
SITXCCS015 | Enhance customer service experiences | More Information | Training.gov Details | |
SITXCCS016 | Develop and manage quality customer service practices | More Information | Training.gov Details | |
SITXCOM010 | Manage conflict | More Information | Training.gov Details | |
SITXFIN009 | Manage finances within a budget | More Information | Training.gov Details | |
SITXFIN010 | Prepare and monitor budgets | More Information | Training.gov Details | |
SITXGLC002 | Identify and manage legal risks and comply with law | More Information | Training.gov Details | |
SITXHRM008 | Roster staff | More Information | Training.gov Details | |
SITXHRM009 | Lead and manage people | More Information | Training.gov Details | |
SITXMGT004 | Monitor work operations | More Information | Training.gov Details | |
SITXMGT005 | Establish and conduct business relationships | More Information | Training.gov Details | |
SITXWHS007 | Implement and monitor work health and safety practices | More Information | Training.gov Details | |
Elective Group A and B electives (SITXFSA005 and SITHIND008) are essential to meet packaging requirements. Listed electives meet qualification packaging rules. Please note, pre-requisites are required for some units of competency. |
||||
SITXFSA005 | Use hygienic practices for food safety | More Information | Training.gov Details | |
SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
SITHFAB021 | Provide responsible service of alcohol | More Information | Training.gov Details | |
SITHFAB023 | Operate a bar | More Information | Training.gov Details | |
SITHFAB024 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
SITHFAB036 | Provide advice on food | More Information | Training.gov Details | |
SITHFAB025 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
SITHFAB034 | Provide table service of food and beverage | More Information | Training.gov Details | |
SITHIND006 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
SITXFSA006 | Participate in safe food handling practices | More Information | Training.gov Details | |
SITXINV006 | Receive, store and maintain stock | More Information | Training.gov Details | |
BSBTWK501 | Lead diversity and inclusion | More Information | Training.gov Details | |
SITXFIN008 | Interpret financial information | More Information | Training.gov Details | |
SITXFIN007 | Process financial transactions | More Information | Training.gov Details | |
BSBOPS502 | Manage business operational plans | More Information | Training.gov Details | |
SITHFAB030 | Prepare and serve cocktails | More Information | Training.gov Details | |
SITEEVT020 | Source and use information on the events industry | More Information | Training.gov Details |
Unit Code | Unit Name |
---|---|
SITXCCS015 | Enhance customer service experiences |
SITXCCS016 | Develop and manage quality customer service practices |
SITXCOM010 | Manage conflict |
SITXFIN009 | Manage finances within a budget |
SITXFIN010 | Prepare and monitor budgets |
SITXGLC002 | Identify and manage legal risks and comply with law |
SITXHRM008 | Roster staff |
SITXHRM009 | Lead and manage people |
SITXMGT004 | Monitor work operations |
SITXMGT005 | Establish and conduct business relationships |
SITXWHS007 | Implement and monitor work health and safety practices |
SITXFSA005 | Use hygienic practices for food safety |
SITHIND008 | Work effectively in hospitality service |
SITHFAB021 | Provide responsible service of alcohol |
SITHFAB023 | Operate a bar |
SITHFAB024 | Prepare and serve non-alcoholic beverages |
SITHFAB036 | Provide advice on food |
SITHFAB025 | Prepare and serve espresso coffee |
SITHFAB034 | Provide table service of food and beverage |
SITHIND006 | Source and use information on the hospitality industry |
SITXFSA006 | Participate in safe food handling practices |
SITXINV006 | Receive, store and maintain stock |
BSBTWK501 | Lead diversity and inclusion |
SITXFIN008 | Interpret financial information |
SITXFIN007 | Process financial transactions |
BSBOPS502 | Manage business operational plans |
SITHFAB030 | Prepare and serve cocktails |
SITEEVT020 | Source and use information on the events industry |
52 weeks
Core | ||||
---|---|---|---|---|
SITXCCS015 | Enhance customer service experiences | More Information | Training.gov Details | |
SITXCCS016 | Develop and manage quality customer service practices | More Information | Training.gov Details | |
SITXCOM010 | Manage conflict | More Information | Training.gov Details | |
SITXFIN009 | Manage finances within a budget | More Information | Training.gov Details | |
SITXFIN010 | Prepare and monitor budgets | More Information | Training.gov Details | |
SITXGLC002 | Identify and manage legal risks and comply with law | More Information | Training.gov Details | |
SITXHRM008 | Roster staff | More Information | Training.gov Details | |
SITXHRM009 | Lead and manage people | More Information | Training.gov Details | |
SITXMGT004 | Monitor work operations | More Information | Training.gov Details | |
SITXMGT005 | Establish and conduct business relationships | More Information | Training.gov Details | |
SITXWHS007 | Implement and monitor work health and safety practices | More Information | Training.gov Details | |
Elective Group A and B electives (SITXFSA005 and SITHIND008) are essential to meet packaging requirements. Listed electives meet qualification packaging rules. Please note, pre-requisites are required for some units of competency. |
||||
SITXFSA005 | Use hygienic practices for food safety | More Information | Training.gov Details | |
SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
SITHFAB021 | Provide responsible service of alcohol | More Information | Training.gov Details | |
SITHFAB023 | Operate a bar | More Information | Training.gov Details | |
SITHFAB024 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
SITHFAB036 | Provide advice on food | More Information | Training.gov Details | |
SITHFAB025 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
SITHFAB034 | Provide table service of food and beverage | More Information | Training.gov Details | |
SITHIND006 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
SITXFSA006 | Participate in safe food handling practices | More Information | Training.gov Details | |
SITXINV006 | Receive, store and maintain stock | More Information | Training.gov Details | |
BSBTWK501 | Lead diversity and inclusion | More Information | Training.gov Details | |
SITXFIN008 | Interpret financial information | More Information | Training.gov Details | |
SITXFIN007 | Process financial transactions | More Information | Training.gov Details | |
BSBOPS502 | Manage business operational plans | More Information | Training.gov Details | |
SITHFAB030 | Prepare and serve cocktails | More Information | Training.gov Details | |
SITEEVT020 | Source and use information on the events industry | More Information | Training.gov Details |
Unit Code | Unit Name |
---|---|
SITXCCS015 | Enhance customer service experiences |
SITXCCS016 | Develop and manage quality customer service practices |
SITXCOM010 | Manage conflict |
SITXFIN009 | Manage finances within a budget |
SITXFIN010 | Prepare and monitor budgets |
SITXGLC002 | Identify and manage legal risks and comply with law |
SITXHRM008 | Roster staff |
SITXHRM009 | Lead and manage people |
SITXMGT004 | Monitor work operations |
SITXMGT005 | Establish and conduct business relationships |
SITXWHS007 | Implement and monitor work health and safety practices |
SITXFSA005 | Use hygienic practices for food safety |
SITHIND008 | Work effectively in hospitality service |
SITHFAB021 | Provide responsible service of alcohol |
SITHFAB023 | Operate a bar |
SITHFAB024 | Prepare and serve non-alcoholic beverages |
SITHFAB036 | Provide advice on food |
SITHFAB025 | Prepare and serve espresso coffee |
SITHFAB034 | Provide table service of food and beverage |
SITHIND006 | Source and use information on the hospitality industry |
SITXFSA006 | Participate in safe food handling practices |
SITXINV006 | Receive, store and maintain stock |
BSBTWK501 | Lead diversity and inclusion |
SITXFIN008 | Interpret financial information |
SITXFIN007 | Process financial transactions |
BSBOPS502 | Manage business operational plans |
SITHFAB030 | Prepare and serve cocktails |
SITEEVT020 | Source and use information on the events industry |
12 months full-time or 18 months part-time
Core | ||||
---|---|---|---|---|
SITXCCS015 | Enhance customer service experiences | More Information | Training.gov Details | |
SITXCCS016 | Develop and manage quality customer service practices | More Information | Training.gov Details | |
SITXCOM010 | Manage conflict | More Information | Training.gov Details | |
SITXFIN009 | Manage finances within a budget | More Information | Training.gov Details | |
SITXFIN010 | Prepare and monitor budgets | More Information | Training.gov Details | |
SITXGLC002 | Identify and manage legal risks and comply with law | More Information | Training.gov Details | |
SITXHRM008 | Roster staff | More Information | Training.gov Details | |
SITXHRM009 | Lead and manage people | More Information | Training.gov Details | |
SITXMGT004 | Monitor work operations | More Information | Training.gov Details | |
SITXMGT005 | Establish and conduct business relationships | More Information | Training.gov Details | |
SITXWHS007 | Implement and monitor work health and safety practices | More Information | Training.gov Details | |
Elective Group A and B electives (SITXFSA005 and SITHIND008) are essential to meet packaging requirements Listed electives meet qualification packaging rules. Please note, pre-requisites are required for some units of competency. |
||||
SITHFAB021 | Provide responsible service of alcohol | More Information | Training.gov Details | |
SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
SITHFAB034 | Provide table service of food and beverage | More Information | Training.gov Details | |
SITXFSA005 | Use hygienic practices for food safety | More Information | Training.gov Details | |
SITXFSA006 | Participate in safe food handling practices | More Information | Training.gov Details | |
SITHKOP009 | Clean kitchen premises and equipment | More Information | Training.gov Details | |
SITHFAB023 | Operate a bar | More Information | Training.gov Details | |
SITHFAB024 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
SITHFAB025 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
SITHCCC023 | Use food preparation equipment | More Information | Training.gov Details | |
SITHCCC027 | Prepare dishes using basic methods of cookery | More Information | Training.gov Details | |
SITHCCC029 | Prepare stocks, sauces and soups | More Information | Training.gov Details | |
SITHCCC030 | Prepare vegetable, fruit, eggs and farinaceous dishes | More Information | Training.gov Details | |
SITHCCC028 | Prepare appetisers and salads | More Information | Training.gov Details | |
SITHCCC025 | Prepare and present sandwiches | More Information | Training.gov Details | |
BSBTWK501 | Lead diversity and inclusion | More Information | Training.gov Details | |
BSBOPS502 | Manage business operational plans | More Information | Training.gov Details |
Unit Code | Unit Name |
---|---|
SITXCCS015 | Enhance customer service experiences |
SITXCCS016 | Develop and manage quality customer service practices |
SITXCOM010 | Manage conflict |
SITXFIN009 | Manage finances within a budget |
SITXFIN010 | Prepare and monitor budgets |
SITXGLC002 | Identify and manage legal risks and comply with law |
SITXHRM008 | Roster staff |
SITXHRM009 | Lead and manage people |
SITXMGT004 | Monitor work operations |
SITXMGT005 | Establish and conduct business relationships |
SITXWHS007 | Implement and monitor work health and safety practices |
SITHFAB021 | Provide responsible service of alcohol |
SITHIND008 | Work effectively in hospitality service |
SITHFAB034 | Provide table service of food and beverage |
SITXFSA005 | Use hygienic practices for food safety |
SITXFSA006 | Participate in safe food handling practices |
SITHKOP009 | Clean kitchen premises and equipment |
SITHFAB023 | Operate a bar |
SITHFAB024 | Prepare and serve non-alcoholic beverages |
SITHFAB025 | Prepare and serve espresso coffee |
SITHCCC023 | Use food preparation equipment |
SITHCCC027 | Prepare dishes using basic methods of cookery |
SITHCCC029 | Prepare stocks, sauces and soups |
SITHCCC030 | Prepare vegetable, fruit, eggs and farinaceous dishes |
SITHCCC028 | Prepare appetisers and salads |
SITHCCC025 | Prepare and present sandwiches |
BSBTWK501 | Lead diversity and inclusion |
BSBOPS502 | Manage business operational plans |
52 weeks
Core | ||||
---|---|---|---|---|
SITXCCS015 | Enhance customer service experiences | More Information | Training.gov Details | |
SITXCCS016 | Develop and manage quality customer service practices | More Information | Training.gov Details | |
SITXCOM010 | Manage conflict | More Information | Training.gov Details | |
SITXFIN009 | Manage finances within a budget | More Information | Training.gov Details | |
SITXFIN010 | Prepare and monitor budgets | More Information | Training.gov Details | |
SITXGLC002 | Identify and manage legal risks and comply with law | More Information | Training.gov Details | |
SITXHRM008 | Roster staff | More Information | Training.gov Details | |
SITXHRM009 | Lead and manage people | More Information | Training.gov Details | |
SITXMGT004 | Monitor work operations | More Information | Training.gov Details | |
SITXMGT005 | Establish and conduct business relationships | More Information | Training.gov Details | |
SITXWHS007 | Implement and monitor work health and safety practices | More Information | Training.gov Details | |
Elective Group A and B electives (SITXFSA005 and SITHIND008) are essential to meet packaging requirements. Listed electives meet qualification packaging rules. Please note, pre-requisites are required for some units of competency. |
||||
SITHFAB021 | Provide responsible service of alcohol | More Information | Training.gov Details | |
SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
SITHFAB034 | Provide table service of food and beverage | More Information | Training.gov Details | |
SITXFSA005 | Use hygienic practices for food safety | More Information | Training.gov Details | |
SITXFSA006 | Participate in safe food handling practices | More Information | Training.gov Details | |
SITHKOP009 | Clean kitchen premises and equipment | More Information | Training.gov Details | |
SITHFAB023 | Operate a bar | More Information | Training.gov Details | |
SITHFAB024 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
SITHFAB025 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
SITHCCC023 | Use food preparation equipment | More Information | Training.gov Details | |
SITHCCC027 | Prepare dishes using basic methods of cookery | More Information | Training.gov Details | |
SITHCCC029 | Prepare stocks, sauces and soups | More Information | Training.gov Details | |
SITHCCC030 | Prepare vegetable, fruit, eggs and farinaceous dishes | More Information | Training.gov Details | |
SITHCCC028 | Prepare appetisers and salads | More Information | Training.gov Details | |
SITHCCC025 | Prepare and present sandwiches | More Information | Training.gov Details | |
BSBTWK501 | Lead diversity and inclusion | More Information | Training.gov Details | |
BSBOPS502 | Manage business operational plans | More Information | Training.gov Details |
Unit Code | Unit Name |
---|---|
SITXCCS015 | Enhance customer service experiences |
SITXCCS016 | Develop and manage quality customer service practices |
SITXCOM010 | Manage conflict |
SITXFIN009 | Manage finances within a budget |
SITXFIN010 | Prepare and monitor budgets |
SITXGLC002 | Identify and manage legal risks and comply with law |
SITXHRM008 | Roster staff |
SITXHRM009 | Lead and manage people |
SITXMGT004 | Monitor work operations |
SITXMGT005 | Establish and conduct business relationships |
SITXWHS007 | Implement and monitor work health and safety practices |
SITHFAB021 | Provide responsible service of alcohol |
SITHIND008 | Work effectively in hospitality service |
SITHFAB034 | Provide table service of food and beverage |
SITXFSA005 | Use hygienic practices for food safety |
SITXFSA006 | Participate in safe food handling practices |
SITHKOP009 | Clean kitchen premises and equipment |
SITHFAB023 | Operate a bar |
SITHFAB024 | Prepare and serve non-alcoholic beverages |
SITHFAB025 | Prepare and serve espresso coffee |
SITHCCC023 | Use food preparation equipment |
SITHCCC027 | Prepare dishes using basic methods of cookery |
SITHCCC029 | Prepare stocks, sauces and soups |
SITHCCC030 | Prepare vegetable, fruit, eggs and farinaceous dishes |
SITHCCC028 | Prepare appetisers and salads |
SITHCCC025 | Prepare and present sandwiches |
BSBTWK501 | Lead diversity and inclusion |
BSBOPS502 | Manage business operational plans |
RPL Only
RPL involves an assessment process of an individual’s previously obtained skills and knowledge that has been achieved outside the formal education and training system. The duration is dependent on evidence collection by the candidate and approval of evidence by the CQUniversity assessor.
RPL Units Group A and B electives (SITXFSA005 and SITHIND008) are essential to meet packaging requirements. Elective units must be chosen to meet qualification packaging rules. |
||||
---|---|---|---|---|
SITXCCS015 | Enhance customer service experiences | More Information | Training.gov Details | |
SITXCCS016 | Develop and manage quality customer service practices | More Information | Training.gov Details | |
SITXCOM010 | Manage conflict | More Information | Training.gov Details | |
SITXFIN009 | Manage finances within a budget | More Information | Training.gov Details | |
SITXFIN010 | Prepare and monitor budgets | More Information | Training.gov Details | |
SITXGLC002 | Identify and manage legal risks and comply with law | More Information | Training.gov Details | |
SITXHRM008 | Roster staff | More Information | Training.gov Details | |
SITXHRM009 | Lead and manage people | More Information | Training.gov Details | |
SITXMGT004 | Monitor work operations | More Information | Training.gov Details | |
SITXMGT005 | Establish and conduct business relationships | More Information | Training.gov Details | |
SITXWHS007 | Implement and monitor work health and safety practices | More Information | Training.gov Details | |
SITXFSA005 | Use hygienic practices for food safety | More Information | Training.gov Details | |
SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
SITHFAB021 | Provide responsible service of alcohol | More Information | Training.gov Details | |
SITHFAB023 | Operate a bar | More Information | Training.gov Details | |
SITHFAB024 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
SITHFAB025 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
SITHFAB034 | Provide table service of food and beverage | More Information | Training.gov Details | |
SITXFSA006 | Participate in safe food handling practices | More Information | Training.gov Details | |
SITHGAM022 | Provide responsible gambling services | More Information | Training.gov Details | |
SITXINV006 | Receive, store and maintain stock | More Information | Training.gov Details | |
BSBTWK501 | Lead diversity and inclusion | More Information | Training.gov Details | |
SITXFIN008 | Interpret financial information | More Information | Training.gov Details | |
SITXFIN007 | Process financial transactions | More Information | Training.gov Details | |
BSBOPS502 | Manage business operational plans | More Information | Training.gov Details | |
SITHIND006 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
SITHFAB022 | Clean and tidy bar areas | More Information | Training.gov Details | |
SITHFAB036 | Provide advice on food | More Information | Training.gov Details | |
SITEEVT020 | Source and use information on the events industry | More Information | Training.gov Details | |
SITHFAB030 | Prepare and serve cocktails | More Information | Training.gov Details | |
BSBSUS211 | Participate in sustainable work practices | More Information | Training.gov Details | |
SITXWHS005 | Participate in safe work practices | More Information | Training.gov Details | |
BSBCMM211 | Apply communication skills | More Information | Training.gov Details |
Unit Code | Unit Name |
---|---|
SITXCCS015 | Enhance customer service experiences |
SITXCCS016 | Develop and manage quality customer service practices |
SITXCOM010 | Manage conflict |
SITXFIN009 | Manage finances within a budget |
SITXFIN010 | Prepare and monitor budgets |
SITXGLC002 | Identify and manage legal risks and comply with law |
SITXHRM008 | Roster staff |
SITXHRM009 | Lead and manage people |
SITXMGT004 | Monitor work operations |
SITXMGT005 | Establish and conduct business relationships |
SITXWHS007 | Implement and monitor work health and safety practices |
SITXFSA005 | Use hygienic practices for food safety |
SITHIND008 | Work effectively in hospitality service |
SITHFAB021 | Provide responsible service of alcohol |
SITHFAB023 | Operate a bar |
SITHFAB024 | Prepare and serve non-alcoholic beverages |
SITHFAB025 | Prepare and serve espresso coffee |
SITHFAB034 | Provide table service of food and beverage |
SITXFSA006 | Participate in safe food handling practices |
SITHGAM022 | Provide responsible gambling services |
SITXINV006 | Receive, store and maintain stock |
BSBTWK501 | Lead diversity and inclusion |
SITXFIN008 | Interpret financial information |
SITXFIN007 | Process financial transactions |
BSBOPS502 | Manage business operational plans |
SITHIND006 | Source and use information on the hospitality industry |
SITHFAB022 | Clean and tidy bar areas |
SITHFAB036 | Provide advice on food |
SITEEVT020 | Source and use information on the events industry |
SITHFAB030 | Prepare and serve cocktails |
BSBSUS211 | Participate in sustainable work practices |
SITXWHS005 | Participate in safe work practices |
BSBCMM211 | Apply communication skills |
Assessment Types |
---|
Written/Electronic Assessment |
Practical Task |
Third Party Verification |
Project |
RPL |