Version Effective: 26th of February, 2018
Version Effective: 26th of February, 2018

SITSS00036 - Customer Service

Course Details

Course Summary

A set of skills to equip individuals to provide quality customer service when working in any sector of the tourism, travel and hospitality industry. Achievement of these units provides credit towards qualifications in tourism, travel, hospitality, events, guiding, and holiday parks and resorts in the SIT Tourism, Travel and Hospitality Training Package.

Course Details

Course Type Short Course (Accredited)
Student Availability
  • Domestic
Fees For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire
Study Area
  • Hospitality and Beauty
Skill Area
  • Hospitality

Admission Codes

International Students
CRICOS Codes
Not Applicable

Entry Requirements

There are no entry requirements for this short course.

Course Structures
Standard Course Structure

No duration entered.
  • Mixed Mode
  • On-campus
Units
SITXCCS006 Provide service to customers More Information Training.gov Details
SITXCOM002 Show social and cultural sensitivity More Information Training.gov Details

Unit Sequence

For the following units, you may choose your own order of study, while taking into account pre-requisite requirements and the unit availability.
Unit Code Unit Name
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity

Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.

There are currently no intakes for this course.
More Details
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