With this skill set topics covered include managing conflict, coaching, leadership skills and monitoring work operations. You will learn conflict resolution techniques, manage performance through effective leadership, produce quality day-to-day work from your team, communicate clearly and how to become a proactive coach, enabling your colleagues or subordinates to operate independently
If you are new in a supervisory role, or an experienced manager, this course will improve your theoretical knowledge and give you a practical understanding so you can successfully manage a diverse group of people.
There are no entry requirements.
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
Practical skills must be demonstrated in an operational food and beverage outlet or simulated environment such as a pubs, clubs cafes or restaurants.Students not currently working in the industry, or who do not have access to workplace simulated environments will need to discuss this with the teaching team.
|Course Type||Skill set|
|How to Apply||Please Enquire or Apply Now|
|AQF Level||Short Course|
Tertiary Admission Centre Codes (TAC) Codes
These units of competency from the SIT Tourism, Travel and Hospitality Training Package provide a set of mentoring and supervisory skills to work in the tourism, travel and hospitality industry.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details , including the different study modes offered for each structure.
|SITXMGT001||Monitor work operations||More Information||Training.gov Details|
|SITXHRM003||Lead and manage people||More Information||Training.gov Details|
|SITXHRM001||Coach others in job skills||More Information||Training.gov Details|
|SITXCOM005||Manage conflict||More Information||Training.gov Details|
|1||SITXMGT001 - Monitor work operations|
|1||SITXHRM003 - Lead and manage people|
|1||SITXHRM001 - Coach others in job skills|
|1||SITXCOM005 - Manage conflict|