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The information below is relevant from 06/03/2017 to 12/07/2020
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CH80 - Graduate Certificate in Hospital and Health Services Management

Overview

Course Overview

The Graduate Certificate in Hospital and Health Management will provide contemporary knowledge and skills to enable health care managers to excel in Australia’s complex and dynamic health care environment. This course examines International and National healthcare, contemporary reform agendas and governance in health care organisations while allowing you to apply this understanding to your own work-place. You will learn to identify and minimise risk, to determine access and equity issues and examine organisational culture to effect positive organisational performance.

Career Information

Successful graduates would be eligible for employment in managerial positions in hospitals (public, private and not-for-profit), the health services sector and community settings.

Course Details
Duration 1 years full-time or 2 years part-time
Credit Points that Must be Earned 24
Number of Units Required CQUniversity uses the concept of credits to express the amount of study required for a particular course and individual units. The number of units varies between courses. Units in postgraduate courses normally consist of 6 points of credit or multiples thereof (e.g. 12, 18, 24).
Expected Hours of Study One point of credit is equivalent to an expectation of approximately two hours of student work per week in a term.
Course Type Postgraduate Award
Qualification (post nominal) GradCertHospHlthSerMgt
AQF Level Level 8: Graduate Certificate
Course Fees
Indicative Year - 2024
  • Commonwealth Supported Place – Indicative First Year Fee - $6,316
  • Domestic Full Fee Paying – Indicative First Year Fee - $13,818
  • International Indicative First Term Fee - $17,160
  • International Indicative First Year Fee - $17,160
Indicative Year - 2023
  • Commonwealth Supported Place – Indicative First Year Fee - $5,858
  • Domestic Full Fee Paying – Indicative First Year Fee - $12,718.5
Indicative Year - 2022
  • Domestic Full Fee Paying – Indicative First Year Fee - $12,345

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Where and when can I start?
Units offered internally at the below campuses may be delivered using a combination of face-to-face and video conferencing style teaching.
Units offered via MIX mode are delivered online and require compulsory attendance of site-specific learning activities such as on-campus residential schools, placements and/or work integrated learning. See Course Features tab for further information. Online units are delivered using online resources only.
Please Click Here for more information.
The following tables list the courses availabilities by location and term. Directing your pointer over your preferred location will provide further information if this course is not available for the full duration. Please be sure to also check individual unit availability by location and term prior to enrolling.

Domestic Availability

Term 1 - 2025

Online

Term 1 - 2024

Online

Term 2 - 2023

Sorry, no domestic availabilities found.

Term 1 - 2023

Online

Term 1 - 2022

Online

Term 2 - 2021

Sorry, no domestic availabilities found.

Term 1 - 2021

Melbourne
Online
Sydney

Term 2 - 2020

Online

Term 1 - 2020

Online

Term 2 - 2019

Online

Term 1 - 2019

Online

Term 2 - 2018

All units are offered by distance.
Distance

Term 1 - 2018

The Course Coordinator is located in Noosa Campus.
Distance

Term 1 - 2017

Distance
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International Availability

Term 1 - 2025

Sorry, no international availabilities found.

Term 1 - 2024

Sorry, no international availabilities found.

Term 2 - 2023

Sorry, no international availabilities found.

Term 1 - 2023

Sorry, no international availabilities found.

Term 1 - 2022

Sorry, no international availabilities found.

Term 2 - 2021

Sorry, no international availabilities found.

Term 1 - 2021

Online

Term 2 - 2020

Sorry, no international availabilities found.

Term 1 - 2020

Sorry, no international availabilities found.

Term 2 - 2019

Sorry, no international availabilities found.

Term 1 - 2019

Sorry, no international availabilities found.

Term 2 - 2018

All units are offered by distance.
Sorry, no international availabilities found.

Term 1 - 2018

The Course Coordinator is located in Noosa Campus.
Sorry, no international availabilities found.

Term 1 - 2017

Sorry, no international availabilities found.
Show All
For any problems regarding admissions availability for the selected course please contact 13 CQUni (13 27 86) or send us an email at http://contactus.cqu.edu.au/
What do I need to start?
Entry Requirements

Applicants are required to have a bachelor degree or to show substantial equivalent experience as a health leader or manager in a healthcare setting.

Security Requirements
No information available at this time
Health Requirements
No information available at this time
Assumed Knowledge

Not applicable.

Course Features

Awards and Accreditation

Interim Awards Not applicable
Exit Awards Not applicable
Accreditation
  • : Core

Residential School Requirements

No Residential School for this course.

Practicum/Work Placement

Not applicable

Previous and Current Enrolments

Year Number of Students
2024 4
2023 3
2022 1
2021 2
2020 3
Inherent Requirements
There are Inherent Requirements (IRs) that you need to be aware of, and fulfil, to achieve the core learning outcomes of the units and course. IRs are the essential capabilities, knowledge, behaviours and skills that are needed to complete a unit or course.

Please note that in some instances there may be similarities between course, entry and inherent requirements.

If you experience difficulties meeting these requirements, reasonable adjustments may be made upon contacting accessibility@cqu.edu.au. Adjustment must not compromise the academic integrity of the degree or course chosen at CQUniversity or the legal requirements of field education.

Ethical Behaviour

Examples are:

  • Complying with academic and non-academic misconduct policies and procedures such as CQUniversity’s Student Charter, Student Misconduct Policy and Student Behavioural Misconduct Procedures and Assessment Policy and Procedure (Higher Education Coursework).
  • Treating personal information obtained in the classroom and online as private and confidential.
  • Respecting an individual’s/group’s diversity by demonstrating sensitivity to religious, cultural land individual differences.
  • Demonstrating an ability to reflect on ethical dilemmas and issues and take responsibility for ensuring awareness of ethical behaviour.

 

Behavioural Stability

Examples are:

  • Being receptive and responding appropriately to different viewpoints, to constructive feedback and to direction from academics and peers.
  • Interacting positively and effectively in groups with other students while attending online learning or on-campus tutorials.
  • Contributing to on-line discussion forums and tutorials with peers and academics whilst using respectful language and tone.
  • Coping with your own emotions, responses and behaviour effectively when dealing with challenging situations arising from hospital and health service management discussions.

 

Communication Skills (Verbal, Non-verbal, Written and Technology)

Examples are:

  • Understanding and responding to verbal communication accurately, appropriately and in a timely manner.
  • Recognising, interpreting and responding appropriately to behavioural cues.
  • Having consistent and appropriate awareness of own non-verbal cues during interactions.
  • Communication develops trusting relationships.
  • Observing and understanding non-verbal cues in online lectures, in on-campus lessons, in group work with other students.
  • Building rapport with people and gaining their trust and respect in academic and professional relationships.
  • Consistently displaying appropriate facial expressions, eye contact, body movements and gestures while being mindful of personal space and time boundaries promotes trust and respect in others.
  • Students need to be sensitive to religious, cultural and/or individual differences displays respect and empathy to others and develop trusting relationships.
  • Actively participating in discussion activities related to the course.
  • Using language that is appropriate to the context of the individual or group.
  • Recognising and interpreting non-verbal cues of others and respond appropriately during activities related to the course.
  • Incorporating the use of effective non-verbal cues such as eye contact when communicating with academics and peers during activities related to the course building positive learning relationships.

 

Cognitive Abilities (Knowledge and Cognitive Skills, Literacy and Numeracy)

Examples are:

  • Having the capacity to locate appropriate and relevant information.
  • Having the ability to process information relevant to practice.
  • Having the ability to integrate and implement knowledge in practice.
  • Having the ability to listen and process information then respond appropriately.
  • Conceptualising and using appropriate knowledge in response to academic assessment items.
  • Completing academic learning activities and assessment tasks, and performing clinical skills within reasonable set timeframes.
  • Applying theoretical knowledge and understanding health systems, organisational and national policies, management and leadership practices relevant to hospital and health settings 

 

 

Reflective Skills

Examples are:

  • Reflecting on the content taught during the course.
  • Considering and accepting feedback from academic staff or mentor teacher during the course.
  • Accurately reflecting on management and leadership philosophies throughout the course. 
  • Reflecting on topics taught during the course of study, including on situations that may be difficult or sensitive, yet still require reflective processing, judgement or action.
  • Identifying when your practice may be negatively affected by personal experience and/or reactions.

 

Information and Communication Technology (ICT) Abilities

Examples are:

  • Competently using a desktop operating system such as Microsoft Windows or Mac OS X.
  • Accessing a computer and having sufficient computer skills to engage in online learning, reading and responding as required to emails, and completing relevant assessments for the course.
  • Regularly accessing the Internet for research, and email for communication with peers and lecturers.

 

 

Core Learning Outcomes
  • 1. Evaluate Australian health care models against international models
  • 2. Analyse the relationship between Commonwealth and State funding and health care reforms and their relevence to managing a health care organisation
  • 3. Compare health care governance models across Government, non-Government, private and charitable health sectors
  • 4. Analyse management responsibilities in recent health care reform in relation to equity and access
  • 5. Examine health data to manage risk and initiate innovation
  • 6. Evaluate the impact of organisational culture on health care organisational performance.
  Course Learning Outcomes
Australian Qualifications Framework Descriptors 1 2 3 4 5 6
1. KNOWLEDGE Have specialised knowledge within a systematic and coherent body of knowledge that may include the acquisition and application of knowledge and skills in a new or existing discipline or professional area
2. SKILLS Have cognitive skills to review,analyse, consolidate and synthesise knowledge and identify and provide solutions to complex problems
3. SKILLS Have cognitive skills to think critically and to generate and evaluate complex ideas
4. SKILLS Have specialised technical and creative skills in a field of highly skilled and/or professional practice
5. SKILLS Have communication skills to demonstrate an understanding of theoretical concepts
6. SKILLS Have communication skills to transfer complex knowledge and ideas to a variety of audiences
7. APPLICATION OF KNOWLEDGE & SKILLS Be able to make high level, independent judgements in a range of technical or management functions in varied specialised contexts
8. APPLICATION OF KNOWLEDGE & SKILLS Be able to initiate, plan, implement and evaluate broad functions within varied specialised technical and/or creative contexts
9. APPLICATION OF KNOWLEDGE & SKILL Be responsible and accountable for personal outputs and all aspects of the work or function of others within broad parameters
10. FOUNDATIONAL KNOWLEDGE sufficient to undertake qualifications
11. ACQUISITION AND APPLICATION of knowledge in new or existing disciplines or professional areas drawn from higher education units
12. FOUNDATIONAL SKILLS sufficient to undertake qualifications
13. ACQUISITION AND APPLICATION of skills in new or existing disciplines or professional areas drawn from higher education units
14. Course content drawn from higher education units
Course Structure

In order to complete this course, you must:

  1. Complete the core structure
Number of units: 4 Total credit points: 24

To be eligible to graduate with a Graduate Certificate in Hospital and Health Services Management, students must successfully complete:

Available units
Students must complete the following compulsory units:
HHSM20001 Australian Health Care Structures
HHSM20002 Managing Access and Equity in Health Care Settings
HHSM20003 Using Health Data: Recognising Risk to Initiate Change
HHSM20004 Organisational Culture in Health Care Settings
More Details

Computing Requirements

As a student, it is necessary to have access to a computer or equivalent device in order to complete your coursework. You should have a good understanding of technology and the ability to navigate the online environment, which may involve completing online assessments, participating in online forums, and responding to emails. There may be instances where you need to use a computer or equivalent device for in-class tasks or assessments. It is important that you have dependable access to the internet and a computer or equivalent device capable of video conferencing for online classes. Make sure to review your unit profiles to learn about any specific technology requirements for your coursework.