CH80 - Graduate Certificate in Hospital and Health Services Management

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Overview

Optional Residential School

Some units in this course require you to attend an optional Residential School or Work Integrated Learning. Please see Course Features in the Getting Started tab for further information.

Course Overview

The Graduate Certificate in Hospital and Health Management will provide contemporary knowledge and skills to enable healthcare managers to excel in Australia’s complex and dynamic health care environment. This course examines International and National healthcare, contemporary reform agendas and governance in health care organisations while allowing you to apply this understanding to your own workplace. You will learn to identify and minimise risk, determine access and equity issues and examine organisational culture to effect positive organisational performance.

Career Information

Successful graduates would be eligible for employment in managerial positions in hospitals (public, private and not-for-profit), the health services sector and community settings.

Course Details
Duration 1 years full-time or 2 years part-time
Credit Points that Must be Earned 24
Number of Units Required CQUniversity uses the concept of credits to express the amount of study required for a particular course and individual units. The number of units varies between courses. Units in postgraduate courses normally consist of 6 points of credit or multiples thereof (e.g. 12, 18, 24).
Expected Hours of Study One point of credit is equivalent to an expectation of approximately two hours of student work per week in a term.
Course Type Postgraduate Award
Qualification (post nominal) GradCert
AQF Level Level 8: Graduate Certificate

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Where and when can I start?
Units offered internally at the below campuses may be delivered using a combination of face-to-face and video conferencing style teaching.
Units offered via MIX mode are delivered online and require compulsory attendance of site-specific learning activities such as on-campus residential schools, placements and/or work integrated learning. See Course Features tab for further information. Online units are delivered using online resources only.
Please Click Here for more information.
The following tables list the courses availabilities by location and term. Directing your pointer over your preferred location will provide further information if this course is not available for the full duration. Please be sure to also check individual unit availability by location and term prior to enrolling.

Domestic Availability

Term 2 - 2021

Sorry, no domestic availabilities found.

Term 1 - 2021

Sorry, no domestic availabilities found.

Term 2 - 2020

Online

Term 1 - 2020

Online

Term 2 - 2019

Online

Term 1 - 2019

Online

Term 2 - 2018

All units are offered by distance.
Distance

Term 1 - 2018

The Course Coordinator is located in Noosa Campus.
Distance

Term 1 - 2017

Distance
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International Availability

Term 2 - 2021

Sorry, no international availabilities found.

Term 1 - 2021

Sorry, no international availabilities found.

Term 2 - 2020

Sorry, no international availabilities found.

Term 1 - 2020

Sorry, no international availabilities found.

Term 2 - 2019

Sorry, no international availabilities found.

Term 1 - 2019

Sorry, no international availabilities found.

Term 2 - 2018

All units are offered by distance.
Sorry, no international availabilities found.

Term 1 - 2018

The Course Coordinator is located in Noosa Campus.
Sorry, no international availabilities found.

Term 1 - 2017

Sorry, no international availabilities found.
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For any problems regarding admissions availability for the selected course please contact 13 CQUni (13 27 86) or send us an email at http://contactus.cqu.edu.au/
What do I need to start?
Entry Scores
Entry scores are not available, please contact the Student Advice Team for more information.
Entry Requirements

Applicants are required to have a bachelor degree or to show substantial equivalent experience as a health leader or manager in a healthcare setting.

Security Requirements

NA

Health Requirements

NA

Assumed Knowledge

Not applicable.

Course Features

Awards and Accreditation

Interim Awards Not applicable
Exit Awards Not applicable
Professional Accreditation Not applicable
Learned Society Accreditation Not applicable

Residential School Requirements

Optional Residential School Two units within this course (HHSM20001 and N5571 will be offered on-campus at Melbourne and Sydney.
Click here to view all Residential Schools

Practicum/Work Placement

Not applicable

Previous Enrolments

Year Number of Students
2020 4
2019 10
2018 5
2017 3
Inherent Requirements
There are Inherent Requirements (IRs) that you need to be aware of, and fulfil, to achieve the core learning outcomes of the units and course. IRs are the essential capabilities, knowledge, behaviours and skills that are needed to complete a unit or course.

Please note that in some instances there may be similarities between course, entry and inherent requirements.

If you experience difficulties meeting these requirements, reasonable adjustments may be made upon contacting accessibility@cqu.edu.au. Adjustment must not compromise the academic integrity of the degree or course chosen at CQUniversity or the legal requirements of field education.

Ethical Behaviour

Examples are:

  • Complying with academic and non-academic misconduct policies and procedures such as CQUniversity’s Student Charter, Student Misconduct Policy and Student Behavioural Misconduct Procedures and Assessment Policy and Procedure (Higher Education Coursework).
  • Treating personal information obtained in the classroom and online as private and confidential.
  • Respecting an individual’s/group’s diversity by demonstrating sensitivity to religious, cultural land individual differences.
  • Demonstrating an ability to reflect on ethical dilemmas and issues and take responsibility for ensuring awareness of ethical behaviour.


Behavioural Stability

Examples are:

  • Being receptive and responding appropriately to different viewpoints, to constructive feedback and to direction from academics and peers.
  • Interacting positively and effectively in groups with other students while attending online learning or on-campus tutorials.
  • Contributing to on-line discussion forums and tutorials with peers and academics whilst using respectful language and tone.
  • Coping with your own emotions, responses and behaviour effectively when dealing with challenging situations arising from hospital and health service management discussions.


Communication Skills (Verbal, Non-verbal, Written and Technology)

Examples are:

  • Understanding and responding to verbal communication accurately, appropriately and in a timely manner.
  • Recognising, interpreting and responding appropriately to behavioural cues.
  • Having consistent and appropriate awareness of own non-verbal cues during interactions.
  • Communication develops trusting relationships.
  • Observing and understanding non-verbal cues in online lectures, in on-campus lessons, in group work with other students.
  • Building rapport with people and gaining their trust and respect in academic and professional relationships.
  • Consistently displaying appropriate facial expressions, eye contact, body movements and gestures while being mindful of personal space and time boundaries promotes trust and respect in others.
  • Students need to be sensitive to religious, cultural and/or individual differences displays respect and empathy to others and develop trusting relationships.
  • Actively participating in discussion activities related to the course.
  • Using language that is appropriate to the context of the individual or group.
  • Recognising and interpreting non-verbal cues of others and respond appropriately during activities related to the course.
  • Incorporating the use of effective non-verbal cues such as eye contact when communicating with academics and peers during activities related to the course building positive learning relationships.


Cognitive Abilities (Knowledge and Cognitive Skills, Literacy and Numeracy)

Examples are:

  • Having the capacity to locate appropriate and relevant information.
  • Having the ability to process information relevant to practice.
  • Having the ability to integrate and implement knowledge in practice.
  • Having the ability to listen and process information then respond appropriately.
  • Conceptualising and using appropriate knowledge in response to academic assessment items.
  • Completing academic learning activities and assessment tasks, and performing clinical skills within reasonable set timeframes.
  • Applying theoretical knowledge and understanding health systems, organisational and national policies, management and leadership practices relevant to hospital and health settings 


Reflective Skills

Examples are:

  • Reflecting on the content taught during the course.
  • Considering and accepting feedback from academic staff or mentor teacher during the course.
  • Accurately reflecting on management and leadership philosophies throughout the course. 
  • Reflecting on topics taught during the course of study, including on situations that may be difficult or sensitive, yet still require reflective processing, judgement or action.
  • Identifying when your practice may be negatively affected by personal experience and/or reactions.


Information and Communication Technology (ICT) Abilities

Examples are:

  • Competently using a desktop operating system such as Microsoft Windows or Mac OS X.
  • Accessing a computer and having sufficient computer skills to engage in online learning, reading and responding as required to emails, and completing relevant assessments for the course.
  • Regularly accessing the Internet for research, and email for communication with peers and lecturers.


Core Learning Outcomes
  • 1. Evaluate Australian health care models against international models
  • 2. Analyse the relationship between Commonwealth and State funding and health care reforms and their relevence to managing a health care organisation
  • 3. Compare health care governance models across Government, non-Government, private and charitable health sectors
  • 4. Analyse management responsibilities in recent health care reform in relation to equity and access
  • 5. Examine health data to manage risk and initiate innovation
  • 6. Evaluate the impact of organisational culture on health care organisational performance.
  Course Learning Outcomes
Australian Qualifications Framework Descriptors 1 2 3 4 5 6
1. KNOWLEDGE Have specialised knowledge within a systematic and coherent body of knowledge that may include the acquisition and application of knowledge and skills in a new or existing discipline or professional area
2. SKILLS Have cognitive skills to review,analyse, consolidate and synthesise knowledge and identify and provide solutions to complex problems
3. SKILLS Have cognitive skills to think critically and to generate and evaluate complex ideas
4. SKILLS Have specialised technical and creative skills in a field of highly skilled and/or professional practice
5. SKILLS Have communication skills to demonstrate an understanding of theoretical concepts
6. SKILLS Have communication skills to transfer complex knowledge and ideas to a variety of audiences
7. APPLICATION OF KNOWLEDGE & SKILLS Be able to make high level, independent judgements in a range of technical or management functions in varied specialised contexts
8. APPLICATION OF KNOWLEDGE & SKILLS Be able to initiate, plan, implement and evaluate broad functions within varied specialised technical and/or creative contexts
9. APPLICATION OF KNOWLEDGE & SKILL Be responsible and accountable for personal outputs and all aspects of the work or function of others within broad parameters
Course Structure

In order to complete this course, you must:

  1. Complete the core structure
More Details
There is no additional information for this course.