BUSN11021 - Business Automation and Improvement Processes

General Information

Unit Synopsis

This unit aims to cultivate your expertise in automating industrial and business processes. It blends theoretical knowledge, research, and hands-on experience in various areas, including project management, process improvement, innovation frameworks, expert systems, document and process automation, data testing from prior units to validate your solutions, machine learning, and blockchain technologies. During this unit, you will delve into software systems that empower consumers, encompassing internet-based platforms offering interactive documents, intelligent customer service, and business management assistance. You will also identify and explore these advancements' challenges, threats, opportunities, and ethical considerations. Ultimately, you will apply your knowledge to devise a practical solution addressing a real-world business challenge, enhancing overall business operations. You will write a report and presentation that proposes a solution to the workplace problem encompassing a plan to move from a traditional business to an automated business and a stakeholder engagement plan.

Details

Level Undergraduate
Unit Level 1
Credit Points 12
Student Contribution Band SCA Band 2
Fraction of Full-Time Student Load 0.25
Pre-requisites or Co-requisites

Pre-requisite - BUSN11018 Business Improvement

Pre-requisite - BUSN11019 Business Systems and Technology

Co-requisite - BUSN11020 Business Data and Ethics

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 2 - 2024

Term 2 - 2024 Profile
Online
Term 2 - 2025 Profile
Online

Attendance Requirements

All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 12-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 25 hours of study per week, making a total of 300 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Portfolio 0%
2. Report 70%
3. Presentation 30%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University's Grades and Results Policy for more details of interim results and final grades

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Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Evaluate knowledge and skills for the automation of operations in a business process improvement context
  2. Apply knowledge of business, automation and design thinking principles to propose a plan for the conversion of a traditional business to an automated business
  3. Apply process improvement and innovation frameworks to the success of contemporary business
  4. Prepare a stakeholder management plan to communicate potential impacts and benefits of proposed socially innovative solutions
  5. Showcase skills in business improvement processes and management, via a professional level presentation and a written report.

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5
1 - Portfolio • • • •
2 - Report • • • •
3 - Presentation •
Alignment of Graduate Attributes to Learning Outcomes
• Introductory Level
• Intermediate Level
• Graduate Level
Graduate Attributes Learning Outcomes
1 2 3 4 5
1 - Communication •
2 - Problem Solving • •
3 - Critical Thinking • •
4 - Information Literacy •
6 - Information Technology Competence •
7 - Cross Cultural Competence •
9 - Social Innovation • •
10 - Aboriginal and Torres Strait Islander Cultures •
Alignment of Assessment Tasks to Graduate Attributes
• Introductory Level
• Intermediate Level
• Graduate Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9 10