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COMM11003 - Communication in Professional Contexts

General Information

Unit Synopsis

This unit introduces you to elementary professional communication concepts. Topics include communication theory and practice, small group communication, oral and written communication, teamwork, and ethical issues. All topics are discussed with an emphasis on practical exercises and application.

Details

Level Undergraduate
Unit Level 1
Credit Points 6
Student Contribution Band 1
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites

COIT11239 is an anti-requisite.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 3 - 2019

Term 3 - 2019 Profile
Online

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

This information will not be available until 8 weeks before term.
To see assessment details from an earlier availability, please search via a previous term.

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

No previous feedback available

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Student evaluations
Feedback
Some students expressed concerns about the group work assessment.
Recommendation
The benefits of groupwork assessment outweigh the concerns. In fact, some students stated they enjoyed the group assessment. It is recommended that the group work assessment remains.
Action Taken
A group work assignment - a group report, either a written report or a recorded presentation - remained as the third assessment item. The number in the group increased from two to three to address issues of group members dropping out and leaving one student remaining.
Source: Student evaluations
Feedback
Students requested more explanation in relation to assessment items.
Recommendation
It is recommended to include exemplars of all assessment items, and to increase the flexibility of completing assessments in a variety of ways (for example completion of a blog or a workbook exercise).
Action Taken
Exemplars of all assessment items from previous terms - essay, script, blog and report - were included in the task descriptions on the Moodle site. There were a variety of assessment items: essay or video script; blog; report, either written or recorded presentation.
Source: Student evaluations
Feedback
Students appreciated the unit delivery as a distance unit.
Recommendation
It is recommended that the delivery of the unit remain consistent, with support provided to the students by the unit coordinators.
Action Taken
Both terms 1 and 2 are now offered over multiple campuses with two unit coordinators and teaching staff at the various campuses.
Source: Student evaluations. Professional Communication planning days.
Feedback
Written assessment items help to improve writing skills.
Recommendation
It is recommended to keep assessment items as written assessments. The components contribute to the learning outcomes of the unit.
Action Taken
All assessment items require writing. Even the report recorded presentation requires the written script to be submitted to Moodle.
Source: Student evaluations
Feedback
Students appreciated the range and variety of assessment items.
Recommendation
The unit is core in a number of courses in term 1 with the main cohorts being professional communication, digital media and creative arts. Other cohorts include business, property and aviation. Given the number of cohorts and their varying abilities and interests, it is recommended to maintain a range and variety of assessment items to help engage these cohorts.
Action Taken
Nil.
Source: Student evaluations
Feedback
Students appreciated the support given by unit coordinators. They appreciated having two coordinators in a large unit.
Recommendation
The unit has large numbers and is core in a number of courses. It is recommended that having two coordinators be maintained in order to give the different cohorts the support and help they need to succeed in the unit.
Action Taken
Nil.
Source: Student evaluations
Feedback
Some students expressed concerns about the group work assessment.
Recommendation
The benefits of group work assessment outweigh the concerns. In fact, some students stated they enjoyed the group assessment. It is recommended that the group work assessment remains.
Action Taken
Nil.
Source: Coordinators, teaching staff and student feedback.
Feedback
In term 2, 2018 a change of unit proposal was submitted based upon a clearer understanding of teaching and coordination responsibilities for such a large cohort in both terms 1 and 2.
Recommendation
It is recommended to reduce three large assessment items to two key assignments and an ongoing engagement activity. This will ensure good support for students as well as a manageable marking load for teaching staff.
Action Taken
Nil.
Unit learning Outcomes
This information will not be available until 8 weeks before term.
To see Learning Outcomes from an earlier availability, please search via a previous term.