PSYC14054 - Communicating in Diverse Contexts

General Information

Unit Synopsis

The ability to communicate effectively in a variety of formats with diverse individuals and groups is an essential skill for professionals such as psychologists which involve working with people. This unit will provide you with practical skills for effective communication, including interviewing and active listening skills. You will learn how different modes of communicating can be used for different audiences (professional, academic, peers, the general population, specific communities). You will reflect on your ongoing development of communication skills and how these apply to future work or study.

Details

Level Undergraduate
Unit Level 4
Credit Points 6
Student Contribution Band SCA Band 4
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites

Students must be enrolled in CC42 Bachelor of Psychological Science (Honours)


Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 3 - 2024

Term 3 - 2024 Profile
Online
Term 2 - 2025 Profile
Online
Term 3 - 2025 Profile
Online

Attendance Requirements

All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Written Assessment 35%
2. Presentation 30%
3. Written Assessment 35%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University's Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 2 - 2023 : The overall satisfaction for students in the last offering of this course was 44.44% (`Agree` and `Strongly Agree` responses), based on a 55.1% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: SUTE data
Feedback
There was confusion about what was required in the assessments.
Recommendation
Discuss assessment requirements in further detail in tutorials and review assessment brief to ensure it clearly explains the expectations in conjunction with the rubric. Include videos explaining the requirements of each assessment piece.
Action Taken
In Progress
Source: SUTE data
Feedback
Lectures were not perceived as being useful or linked to assessment.
Recommendation
Link the lecture content to real-world examples in tutorials and relate this to assessment pieces where possible.
Action Taken
In Progress
Source: SUTE data
Feedback
Feedback was not perceived as useful.
Recommendation
Provide more specific individual feedback on assessments as well as general feedback on common errors to allow for the provision of more feedback overall.
Action Taken
In Progress
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Critically analyse the theory, research and practice underlying effective communication skills
  2. Apply effective communication skills to diverse audiences and in a variety of contexts
  3. Reflect on and critically evaluate your ongoing development of communication skills and how these apply to future work or study

Learning outcomes fulfil the level 2 pre-professional core competencies required by the updated Australian Psychology Accreditation Council (APAC) guidelines. The learning outcomes also meet the study criteria as specified by the Psychology Board of Australia (PsyBA) and as appropriate for study at level 8 as stated by the Australian Qualifications Framework (AQF). The specific APAC competencies which will be demonstrated by students in completing this unit are:

2.2 Demonstrate appropriate interpersonal communication and interview skills in situations appropriate to psychologicalpractice and research. This includes active listening, clarifying and refl ecting, eff ective questioning, summarising andparaphrasing, developing rapport, appropriate cultural responsiveness and empathic responding.


Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3
1 - Written Assessment • • •
2 - Presentation • •
3 - Written Assessment • • •
Alignment of Graduate Attributes to Learning Outcomes
• Introductory Level
• Intermediate Level
• Graduate Level
Graduate Attributes Learning Outcomes
1 2 3
1 - Communication • • •
2 - Problem Solving • •
3 - Critical Thinking • •
4 - Information Literacy • • •
5 - Team Work •
6 - Information Technology Competence • • •
8 - Ethical practice • •
Alignment of Assessment Tasks to Graduate Attributes
• Introductory Level
• Intermediate Level
• Graduate Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9 10