This qualification describes the skills and knowledge required to work in a broad range of roles in animal care facilities and services, including boarding/day care, breeding, shelters/holding centres, pet grooming, pet sitting and other animal businesses. Individuals in these roles perform a range of animal care tasks under broad direction which involves discretion and judgement in handling animals, selecting and operating tools and equipment, coordinating resources and problem solving. They are required to take responsibility for their own work including, carrying out assigned tasks, compliance with animal welfare, organising processes, solving problems and working to schedules. The qualification allows for specialisation in animal care, pet grooming and customer service. This qualification is suitable to be undertaken as an apprenticeship or traineeship pathway.
CQUniversity entry requirements:
Students are also required to:
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
Additional information
On the job training is a vital factor in successfully completing this qualification. Gaining placement with a host employer is part of the CQUniversity pre-requisite requirements for admission into this course. Students must attend vocational placement in order to satisfy the practical assessment requirements for each of the units of competency within this qualification. It is a mandatory requirement for students to attend a suitable workplace, under the supervision of a CQUniversity approved and qualified Subject Matter Expert (SME) over the duration of the course, in order to gain the skills and knowledge as outlined in each of the units of competency.
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How to Apply | Please Enquire | ||||||||||||
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AQF Level | Level 3: Certificate III |
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
The Certificate III in Animal Care Services (ACM30122) provides students with practical skills and knowledge to work in the animal care industry. It covers animal handling, feeding, grooming, hygiene, basic treatments, workplace safety, and animal behaviour. Common occupations for graduates include animal attendants, pet shop assistants, animal shelter workers, pet grooming assistants, and non-clinical veterinary assistants. The qualification can also lead to further study, such as in veterinary nursing or animal technology.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
Important note: Students are instructed to enrol into the Clusters in line with the Course Planner for their intake. If students do not follow the Course Planner delivery schedule it will impact the timeframe for completion.
As this course is competency based, and students can study at their own pace, it may be possible for learners to complete their training sooner if they have reached the required skill level.
Cluster 1 | ||||
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ACMWHS301 | Contribute to workplace health and safety processes | More Information | Training.gov Details | |
ACMGEN315 | Communicate effectively with clients and team members | More Information | Training.gov Details | |
Cluster 2 | ||||
ACMINF301 | Comply with infection control policies and procedures in animal care work | More Information | Training.gov Details | |
ACMGEN314 | Identify Animal Anatomy and Physiology for Animal Care Work | More Information | Training.gov Details | |
Cluster 3 | ||||
ACMBEH301 | Identify behaviours and interact safely with animals | More Information | Training.gov Details | |
ACMGEN303 | Assess the welfare status of an animal | More Information | Training.gov Details | |
ACMGEN311 | Maintain and monitor animal health and wellbeing | More Information | Training.gov Details | |
Cluster 4 | ||||
ACMGEN312 | Provide nutritional requirements for animals | More Information | Training.gov Details | |
ACMBEH302 | Provide enrichment for animals | More Information | Training.gov Details | |
Cluster 5 | ||||
BSBOPS304 | Deliver and monitor a service to customers | More Information | Training.gov Details | |
ACMGEN305 | Provide advice on companion animal selection and general care | More Information | Training.gov Details | |
ACMGEN205 | Source and provide information for animal care needs | More Information | Training.gov Details | |
Cluster 6 | ||||
ACMSPE316 | Provide general care of domestic dogs | More Information | Training.gov Details | |
ACMSPE317 | Provide general care of domestic cats | More Information | Training.gov Details | |
ACMGEN309 | Provide basic animal first aid | More Information | Training.gov Details | |
Cluster 7 | ||||
ACMSUS201 | Participate in environmentally sustainable work practices | More Information | Training.gov Details | |
ACMGEN304 | Promote positive wellbeing in self and others in animal care workplaces | More Information | Training.gov Details |
Sequence | Unit |
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1 | ACMWHS301 - Contribute to workplace health and safety processes |
2 | ACMGEN315 - Communicate effectively with clients and team members |
3 | ACMINF301 - Comply with infection control policies and procedures in animal care work |
4 | ACMGEN314 - Identify Animal Anatomy and Physiology for Animal Care Work |
5 | ACMBEH301 - Identify behaviours and interact safely with animals |
6 | ACMGEN303 - Assess the welfare status of an animal |
7 | ACMGEN311 - Maintain and monitor animal health and wellbeing |
8 | ACMGEN312 - Provide nutritional requirements for animals |
9 | ACMBEH302 - Provide enrichment for animals |
10 | BSBOPS304 - Deliver and monitor a service to customers |
11 | ACMGEN305 - Provide advice on companion animal selection and general care |
12 | ACMGEN205 - Source and provide information for animal care needs |
13 | ACMSPE316 - Provide general care of domestic dogs |
14 | ACMSPE317 - Provide general care of domestic cats |
15 | ACMGEN309 - Provide basic animal first aid |
16 | ACMSUS201 - Participate in environmentally sustainable work practices |
17 | ACMGEN304 - Promote positive wellbeing in self and others in animal care workplaces |
Assessment Types |
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Written/Electronic Assessment |
Practical Task |
Third Party Verification |
RPL |