This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
There are no entry requirements for this course.
Course Type | Qualification | ||||||
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Fees |
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Application Mode |
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How to Apply | Please Enquire or Apply Now | ||||||
Study Area |
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Skill Area |
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AQF Level | Level 4: Certificate IV |
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
Career opportunities include: office administrator, project officer, team leader, personal assistant and business coordinator.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
12-18 months
Core Students must complete six (6) core units and six (6) elective units. Two (2) electives must be selected from Group A For the remaining four (4) elective units
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BSBCRT411 | Apply critical thinking to work practices | More Information | Training.gov Details | |
BSBTEC404 | Use digital technologies to collaborate in a work environment | More Information | Training.gov Details | |
BSBTWK401 | Build and maintain business relationships | More Information | Training.gov Details | |
BSBWHS411 | Implement and monitor WHS policies, procedures and programs | More Information | Training.gov Details | |
BSBWRT411 | Write complex documents | More Information | Training.gov Details | |
BSBXCM401 | Apply communication strategies in the workplace | More Information | Training.gov Details | |
Group A Elective - Self Management Students must complete six (6) core units and six (6) elective units. Two (2) electives must be selected from Group A For the remaining four (4) elective units
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BSBPEF402 | Develop personal work priorities | More Information | Training.gov Details | |
BSBPEF502 | Develop and use Emotional Intelligence | More Information | Training.gov Details | |
Group B Elective - Leadership Students must complete six (6) core units and six (6) elective units. Two (2) electives must be selected from Group A For the remaining four (4) elective units
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BSBLDR411 | Demonstrate leadership in the workplace | More Information | Training.gov Details | |
BSBXTW401 | Lead and facilitate a team | More Information | Training.gov Details | |
Group C Electives - Business Administration Students must complete six (6) core units and six (6) elective units. Two (2) electives must be selected from Group A For the remaining four (4) elective units
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BSBOPS405 | Organise business meetings | More Information | Training.gov Details | |
BSBTEC401 | Design and produce complex text documents | More Information | Training.gov Details | |
BSBTEC402 | Design and produce complex spreadsheets | More Information | Training.gov Details |
Unit Code | Unit Name |
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BSBCRT411 | Apply critical thinking to work practices |
BSBTEC404 | Use digital technologies to collaborate in a work environment |
BSBTWK401 | Build and maintain business relationships |
BSBWHS411 | Implement and monitor WHS policies, procedures and programs |
BSBWRT411 | Write complex documents |
BSBXCM401 | Apply communication strategies in the workplace |
BSBPEF402 | Develop personal work priorities |
BSBPEF502 | Develop and use Emotional Intelligence |
BSBLDR411 | Demonstrate leadership in the workplace |
BSBXTW401 | Lead and facilitate a team |
BSBOPS405 | Organise business meetings |
BSBTEC401 | Design and produce complex text documents |
BSBTEC402 | Design and produce complex spreadsheets |
Assessment Types |
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Written/Electronic Assessment |
Practical Task |
Project |
RPL |