Course Summary
This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.
They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
Requirements - To Be Eligible
For your application to be considered, you must meet the following entry requirements.
Entry RequirementsCompletion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
What is the purpose of bksb?
The bksb is an approved online review tool that will give the student a level for their English (literacy) and Maths (numeracy) levels, and can also help to identify any skill gaps or areas that the student might need additional support in.
Course Details
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| How to Apply | Please Enquire or Apply Now | ||||||
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| Skill Area |
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| AQF Level | Level 4: Certificate IV |
Admission Codes
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Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
Student Outcomes, Career Opportunities and Occupations
This qualification consists of competency in 5 core and 7 elective units. Upon completing all 12 units, students will receive a Certificate IV in Leadership and Management.
Career opportunities: Supervisor, Coordinator, Team Leader, and Office Manager.
Pathways: Students who successfully completed BSB40520 Certificate IV in Leadership and Management will be eligible for direct entry into the BSB50420 Diploma of Leadership and Management at CQUniversity.
- Complete 5 core units
- Complete 7 elective units
Study Mode Definitions
- Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
- On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
- Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
12 - 24 Months
One (1) unit per 10 week study period
To ensure you can manage your study load, we recommend limiting your workload to no more than one (1) unit per study period.
Some students may progress at a faster rate based on their experience, knowledge, and skills, as they would be able to apply the actual context of workplace experience to their assessments.
- Online
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Core Total number of units = 12 5 core units plus 7 elective units, of which: · 4 elective units must be selected from Group A · for the remaining 3 elective units: o up to 3 units may be selected from Groups A and B
o if not listed, up to 2 units may be selected from a Certificate IV or above |
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|---|---|---|---|---|
| BSBLDR411 | Demonstrate leadership in the workplace | More Information | Training.gov Details | |
| BSBLDR413 | Lead effective workplace relationships | More Information | Training.gov Details | |
| BSBXTW401 | Lead and facilitate a team | More Information | Training.gov Details | |
| BSBXCM401 | Apply communication strategies in the workplace | More Information | Training.gov Details | |
| BSBOPS402 | Coordinate business operational plans | More Information | Training.gov Details | |
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Group A Electives Total number of units = 12 5 core units plus 7 elective units, of which: · 4 elective units must be selected from Group A · for the remaining 3 elective units: o up to 3 units may be selected from Groups A and B
o if not listed, up to 2 units may be selected from a Certificate IV or above |
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| BSBCRT411 | Apply critical thinking to work practices | More Information | Training.gov Details | |
| BSBWHS411 | Implement and monitor WHS policies, procedures and programs | More Information | Training.gov Details | |
| BSBCMM412 | Lead difficult conversations | More Information | Training.gov Details | |
| BSBTWK401 | Build and maintain business relationships | More Information | Training.gov Details | |
| BSBLDR412 | Communicate effectively as a workplace leader | More Information | Training.gov Details | |
| BSBSTR502 | Facilitate continuous improvement | More Information | Training.gov Details | |
| BSBPEF402 | Develop personal work priorities | More Information | Training.gov Details | |
| BSBSTR401 | Promote innovation in team environments | More Information | Training.gov Details | |
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Group B Electives Total number of units = 12 5 core units plus 7 elective units, of which: · 4 elective units must be selected from Group A · for the remaining 3 elective units: o up to 3 units may be selected from Groups A and B
o if not listed, up to 2 units may be selected from a Certificate IV or above |
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| BSBWRT411 | Write complex documents | More Information | Training.gov Details | |
| BSBOPS405 | Organise business meetings | More Information | Training.gov Details | |
| BSBPEF502 | Develop and use Emotional Intelligence | More Information | Training.gov Details | |
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Unspecified Electives Total number of units = 12 5 core units plus 7 elective units, of which: · 4 elective units must be selected from Group A · for the remaining 3 elective units: o up to 3 units may be selected from Groups A and B
o if not listed, up to 2 units may be selected from a Certificate IV or above |
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| BSBTEC404 | Use digital technologies to collaborate in a work environment | More Information | Training.gov Details | |
| BSBTEC402 | Design and produce complex spreadsheets | More Information | Training.gov Details | |
| BSBTEC401 | Design and produce complex text documents | More Information | Training.gov Details | |
| BSBHRM415 | Coordinate recruitment and onboarding | More Information | Training.gov Details | |
Unit Sequence
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | BSBLDR411 - Demonstrate leadership in the workplace |
| 2 | BSBLDR413 - Lead effective workplace relationships |
| 3 | BSBXTW401 - Lead and facilitate a team |
| 4 | BSBXCM401 - Apply communication strategies in the workplace |
| 5 | BSBOPS402 - Coordinate business operational plans |
| 6 | BSBTWK401 - Build and maintain business relationships |
| 7 | BSBLDR412 - Communicate effectively as a workplace leader |
| 8 | BSBSTR502 - Facilitate continuous improvement |
| 9 | BSBPEF402 - Develop personal work priorities |
| 10 | BSBOPS405 - Organise business meetings |
| 11 | BSBPEF502 - Develop and use Emotional Intelligence |
| 12 | BSBSTR401 - Promote innovation in team environments |
| Unit Code | Unit Name |
|---|---|
| BSBCRT411 | Apply critical thinking to work practices |
| BSBWHS411 | Implement and monitor WHS policies, procedures and programs |
| BSBCMM412 | Lead difficult conversations |
| BSBWRT411 | Write complex documents |
| BSBTEC404 | Use digital technologies to collaborate in a work environment |
| BSBTEC402 | Design and produce complex spreadsheets |
| BSBTEC401 | Design and produce complex text documents |
| BSBHRM415 | Coordinate recruitment and onboarding |
12 - 24 Months
- Online
- RPL/RCC/Credit
|
Core Total number of units = 12 5 core units plus 7 elective units, of which: · 4 elective units must be selected from Group A · for the remaining 3 elective units: o up to 3 units may be selected from Groups A and B
o if not listed, up to 2 units may be selected from a Certificate IV or above |
||||
|---|---|---|---|---|
| BSBLDR411 | Demonstrate leadership in the workplace | More Information | Training.gov Details | |
| BSBLDR413 | Lead effective workplace relationships | More Information | Training.gov Details | |
| BSBXTW401 | Lead and facilitate a team | More Information | Training.gov Details | |
| BSBXCM401 | Apply communication strategies in the workplace | More Information | Training.gov Details | |
| BSBOPS402 | Coordinate business operational plans | More Information | Training.gov Details | |
|
Group A Electives Total number of units = 12 5 core units plus 7 elective units, of which: · 4 elective units must be selected from Group A · for the remaining 3 elective units: o up to 3 units may be selected from Groups A and B
o if not listed, up to 2 units may be selected from a Certificate IV or above |
||||
| BSBCRT411 | Apply critical thinking to work practices | More Information | Training.gov Details | |
| BSBWHS411 | Implement and monitor WHS policies, procedures and programs | More Information | Training.gov Details | |
| BSBTWK401 | Build and maintain business relationships | More Information | Training.gov Details | |
| BSBLDR412 | Communicate effectively as a workplace leader | More Information | Training.gov Details | |
| BSBSTR502 | Facilitate continuous improvement | More Information | Training.gov Details | |
| BSBPEF402 | Develop personal work priorities | More Information | Training.gov Details | |
| BSBSTR401 | Promote innovation in team environments | More Information | Training.gov Details | |
|
Group B Electives Total number of units = 12 5 core units plus 7 elective units, of which: · 4 elective units must be selected from Group A · for the remaining 3 elective units: o up to 3 units may be selected from Groups A and B
o if not listed, up to 2 units may be selected from a Certificate IV or above |
||||
| BSBWRT411 | Write complex documents | More Information | Training.gov Details | |
| BSBOPS405 | Organise business meetings | More Information | Training.gov Details | |
| BSBPEF502 | Develop and use Emotional Intelligence | More Information | Training.gov Details | |
|
Unspecified Electives Total number of units = 12 5 core units plus 7 elective units, of which: · 4 elective units must be selected from Group A · for the remaining 3 elective units: o up to 3 units may be selected from Groups A and B
o if not listed, up to 2 units may be selected from a Certificate IV or above |
||||
| BSBTEC401 | Design and produce complex text documents | More Information | Training.gov Details | |
| BSBHRM415 | Coordinate recruitment and onboarding | More Information | Training.gov Details | |
| BSBTEC404 | Use digital technologies to collaborate in a work environment | More Information | Training.gov Details | |
| BSBTEC402 | Design and produce complex spreadsheets | More Information | Training.gov Details | |
Unit Sequence
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | BSBLDR411 - Demonstrate leadership in the workplace |
| 2 | BSBLDR413 - Lead effective workplace relationships |
| 3 | BSBXTW401 - Lead and facilitate a team |
| 4 | BSBXCM401 - Apply communication strategies in the workplace |
| 5 | BSBOPS402 - Coordinate business operational plans |
| 6 | BSBTWK401 - Build and maintain business relationships |
| 7 | BSBLDR412 - Communicate effectively as a workplace leader |
| 8 | BSBSTR502 - Facilitate continuous improvement |
| 9 | BSBPEF402 - Develop personal work priorities |
| 10 | BSBOPS405 - Organise business meetings |
| 11 | BSBPEF502 - Develop and use Emotional Intelligence |
| 12 | BSBSTR401 - Promote innovation in team environments |
| Unit Code | Unit Name |
|---|---|
| BSBCRT411 | Apply critical thinking to work practices |
| BSBWHS411 | Implement and monitor WHS policies, procedures and programs |
| BSBWRT411 | Write complex documents |
| BSBTEC401 | Design and produce complex text documents |
| BSBHRM415 | Coordinate recruitment and onboarding |
| BSBTEC404 | Use digital technologies to collaborate in a work environment |
| BSBTEC402 | Design and produce complex spreadsheets |
Course Assessment Information
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
| Assessment Types |
|---|
| Project |
| Written/Electronic Assessment |
| Practical Task |
| RPL |
Domestic 2021 Availabilities
Standard Course Structure
April: Full Time/Part Time
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