This qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.
Students are required to complete the bksb (basic key skills builder) online literacy and numeracy assessment prior to enrolment unless the student has completed an equal or higher level course.
There are no other entry requirements for this qualification.
|Fees||For detailed information on Course Fees, visit www.cqu.edu.au/fees|
|How to Apply||Please Enquire|
|AQF Level||Level 4: Certificate IV|
Tertiary Admission Centre Codes (TAC) Codes
At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
|CHCDIV001||Work with diverse people||More Information||Training.gov Details|
|CHCLEG001||Work legally and ethically||More Information||Training.gov Details|
|HLTWHS002||Follow safe work practices for direct client care||More Information||Training.gov Details|
|CHCCOM002||Use communication to build relationships||More Information||Training.gov Details|
|CHCADV001||Facilitate the interests and rights of clients||More Information||Training.gov Details|
|CHCDFV001||Recognise and respond appropriately to domestic and family violence||More Information||Training.gov Details|
|CHCPRP001||Develop and maintain networks and collaborative partnerships||More Information||Training.gov Details|
|CHCDIV002||Promote Aboriginal and/or Torres Strait Islander cultural safety||More Information||Training.gov Details|
|HLTWHS006||Manage personal stressors in the work environment||More Information||Training.gov Details|
|CHCCOM001||Provide first point of contact||More Information||Training.gov Details|
|CHCCCS016||Respond to client needs||More Information||Training.gov Details|
|CHCCCS004||Assess co-existing needs||More Information||Training.gov Details|
|CHCCCS019||Recognise and respond to crisis situations||More Information||Training.gov Details|
|CHCMHS001||Work with people with mental health issues||More Information||Training.gov Details|
|CHCLEG003||Manage legal and ethical compliance||More Information||Training.gov Details|
|1||CHCDIV001 - Work with diverse people|
|2||CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety|
|3||CHCLEG001 - Work legally and ethically|
|4||HLTWHS002 - Follow safe work practices for direct client care|
|5||HLTWHS006 - Manage personal stressors in the work environment|
|6||CHCCOM002 - Use communication to build relationships|
|7||CHCCOM001 - Provide first point of contact|
|8||CHCCCS016 - Respond to client needs|
|9||CHCCCS004 - Assess co-existing needs|
|10||CHCADV001 - Facilitate the interests and rights of clients|
|11||CHCCCS019 - Recognise and respond to crisis situations|
|12||CHCMHS001 - Work with people with mental health issues|
|13||CHCDFV001 - Recognise and respond appropriately to domestic and family violence|
|14||CHCPRP001 - Develop and maintain networks and collaborative partnerships|
|15||CHCLEG003 - Manage legal and ethical compliance|