Previous Version Version Effective: 11th of September, 2024
Version Effective: 11th of September, 2024

CHC42021 - Certificate IV in Community Services

Course Details

Course Summary

This qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.

 


Entry Requirements

Students are required to complete the bksb (basic key skills builder) online literacy and numeracy assessment prior to enrolment unless the student has completed an equal or higher level course.

There are no other entry requirements for this qualification.


Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees
Full Fee $6,885.00 (2024)
$7,110.00 (2025)
Subsidised Full Fee $3,705.00 (2024)
$3,810.00 (2025)
Subsidised Concession Fee $3,030.00 (2024)
$3,120.00 (2025)
Fee for service per unit $459.00 (2024)
$474.00 (2025)
Subsidised full fee per unit $247.00 (2024)
$254.00 (2025)
RPL Fee for service per Unit $230.00 (2024)
$356.00 (2025)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire or Apply Now
Study Area
  • Psychology, Social Work and Community Services
Skill Area
  • Community Services
AQF Level Level 4: Certificate IV

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Not Applicable

Student Outcomes, Career Opportunities and Occupations

At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.

Course Structures

In order to complete this course, you must:

  1. Complete 7 core units
  2. Complete 8 elective units

Study Mode Definitions

  • Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
  • On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
  • Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details, including the different study modes offered for each structure.

Please select a course structure from the options below:
Standard Course Structure

12-18 Months

  • Online
Core

Students are to enrol in 1 unit per month following the course planner sequence

The first unit to enrol into is CHCDIV001, please DO NOT enrol in any units where you have applied for a credit transfer. 

CHCDIV001 Work with diverse people More Information Training.gov Details
CHCLEG001 Work legally and ethically More Information Training.gov Details
HLTWHS002 Follow safe work practices for direct client care More Information Training.gov Details
CHCCOM002 Use communication to build relationships More Information Training.gov Details
CHCADV001 Facilitate the interests and rights of clients More Information Training.gov Details
CHCDFV001 Recognise and respond appropriately to domestic and family violence More Information Training.gov Details
CHCPRP001 Develop and maintain networks and collaborative partnerships More Information Training.gov Details
Elective
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety More Information Training.gov Details
HLTWHS006 Manage personal stressors in the work environment More Information Training.gov Details
CHCCOM001 Provide first point of contact More Information Training.gov Details
CHCCCS016 Respond to client needs More Information Training.gov Details
CHCCCS004 Assess co-existing needs More Information Training.gov Details
CHCCCS019 Recognise and respond to crisis situations More Information Training.gov Details
CHCMHS001 Work with people with mental health issues More Information Training.gov Details
CHCLEG003 Manage legal and ethical compliance More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 CHCDIV001 - Work with diverse people
2 CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety
3 CHCLEG001 - Work legally and ethically
4 HLTWHS002 - Follow safe work practices for direct client care
5 HLTWHS006 - Manage personal stressors in the work environment
6 CHCCOM002 - Use communication to build relationships
7 CHCCOM001 - Provide first point of contact
8 CHCCCS016 - Respond to client needs
9 CHCCCS004 - Assess co-existing needs
10 CHCADV001 - Facilitate the interests and rights of clients
11 CHCCCS019 - Recognise and respond to crisis situations
12 CHCMHS001 - Work with people with mental health issues
13 CHCDFV001 - Recognise and respond appropriately to domestic and family violence
14 CHCPRP001 - Develop and maintain networks and collaborative partnerships
15 CHCLEG003 - Manage legal and ethical compliance


Recognised Prior Learning

RPL Only

  • RPL/RCC/Credit
Core
CHCDIV001 Work with diverse people More Information Training.gov Details
CHCLEG001 Work legally and ethically More Information Training.gov Details
HLTWHS002 Follow safe work practices for direct client care More Information Training.gov Details
CHCCOM002 Use communication to build relationships More Information Training.gov Details
CHCADV001 Facilitate the interests and rights of clients More Information Training.gov Details
CHCDFV001 Recognise and respond appropriately to domestic and family violence More Information Training.gov Details
CHCPRP001 Develop and maintain networks and collaborative partnerships More Information Training.gov Details
Elective
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety More Information Training.gov Details
HLTWHS006 Manage personal stressors in the work environment More Information Training.gov Details
CHCCOM001 Provide first point of contact More Information Training.gov Details
CHCCCS016 Respond to client needs More Information Training.gov Details
CHCCCS004 Assess co-existing needs More Information Training.gov Details
CHCCCS019 Recognise and respond to crisis situations More Information Training.gov Details
CHCMHS001 Work with people with mental health issues More Information Training.gov Details
CHCLEG003 Manage legal and ethical compliance More Information Training.gov Details

Unit Sequence

For the following units, you may choose your own order of study, while taking into account pre-requisite requirements and the unit availability.
Unit Code Unit Name
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTWHS002 Follow safe work practices for direct client care
CHCCOM002 Use communication to build relationships
CHCADV001 Facilitate the interests and rights of clients
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
HLTWHS006 Manage personal stressors in the work environment
CHCCOM001 Provide first point of contact
CHCCCS016 Respond to client needs
CHCCCS004 Assess co-existing needs
CHCCCS019 Recognise and respond to crisis situations
CHCMHS001 Work with people with mental health issues
CHCLEG003 Manage legal and ethical compliance

Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Assessment Types
Written/Electronic Assessment
RPL
Practical Task
Project
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.

Domestic 2023 Availabilities

Standard Course Structure

Online
July: Full Time/Part Time
August: Full Time/Part Time
October: Full Time/Part Time

Recognised Prior Learning

There are currently no intakes scheduled for this course structure.

Domestic 2024 Availabilities

Standard Course Structure

Online
February: Full Time/Part Time
April: Full Time/Part Time
June: Full Time/Part Time
August: Full Time/Part Time
October: Full Time/Part Time

Recognised Prior Learning

There are currently no intakes scheduled for this course structure.
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:

Show Historic Availabilities
More Details

More Details

Enrolment Advice

New Students must follow course structure as per course planner and enrol in only one unit at a time. Click here for how to enrol video.

Do not enrol into units you are seeking credit transfer for. If seeking credit transfer watch this video.

Continuing Students should follow the recommended course sequence.


Resource and Computing Requirements

It is a requirement of enrolment in this course that you have access to the CQUniversity website. You will be required to undertake various components of study in the course requiring access to a reliable internet connection to access online resources that would include but are not limited to, email, internet, video conferencing (mic and camera), electronic assessment submission. 

 All submissions of assessment must be uploaded electronically to the VET Moodle platform. 

There is a total of 15 units of competency in CHC42021 – Certificate IV Community Service. You must successfully complete all 15 units of study in this course in order to be awarded Certificate IV Community Service.

All units of competency will be delivered on-line through the Moodle VET platform provided by CQUniversity Australia once you are enrolled. It is also expected that students will avail themselves of opportunities to engage with both teaching staff and other students through on-line discussions, forums and/or presentations.

Please Note: There is no work placement requirement for this course.